Top 196 Guest Services Agent Jobs in Springfield, VA

BDC Service Agent
Asbury —Tysons, VA
- $18 an hour
- Full-time
- Background check
- 18 years or older
- Dealership
- Paid training
- Paid parental leave
Quick Apply
5d
Guest Service Agent
Springfield Residence Inn by Marriott —Springfield, VA
- $17 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
8d
Guest Service Agent
Courtyard by Marriott Alexandria Old Town/Southwest —Alexandria, VA
- $19 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Courtyard Springfield —Springfield, VA
- $16.50 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
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Hotel Front Desk Agent/Guest Service Agent
RIVERSIDE HOTELS LLC —Alexandria, VA
- Weekends as needed
- Hotel
- Computer skills
- Marketing
- On-the-job training
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Guest Service Agent
AC Hotel Arlington National Landing —Arlington, VA
- $18 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Night Auditor
Springfield Residence Inn by Marriott —Springfield, VA
- $18 an hour
- Part-time
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn Arlington Courthouse Plaza —Arlington, VA
- $17.50 - $18.00 an hour
- Hotel
- High school diploma or GED
- Communication skills
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Guest Service Agent
Holiday Inn Express Lorton —Lorton, VA
- $15 - $17 an hour
- Part-time
- Bilingual
- Hotel
- US work authorization
Quick Apply
4d
Guest Service Agent | Hotel Belvoir | Springfield, VA
PM Hospitality Strategies, Inc. —Springfield, VA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent
FAIRFAX SPRINGHILL SUITES —Fairfax, VA
- Part-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Office Agent
Hyatt Regency Tysons Corner —Tysons Corner, VA
- $20 - $23 an hour
- Overtime
- Computer literacy
- Hotel
- Organizational skills
- Tuition reimbursement
- Paid time off
11d
Front Desk Agent
Marriott International, Inc —Vienna, VA
- $21.75 - $23.43 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Service Agent
Sonesta —Arlington, VA
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Guest Service Agent
Hersha Hospitality Management, LP —Arlington, VA
- $18 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Lyle DC LLC —Washington, DC
- $26 - $27 an hour
- Weekends as needed
- No experience needed
- Hotel
- Communication skills
- Health insurance
- Dental insurance
7d
Guest Service Agent I
Salamander Employer DC, LLC —Washington, DC
- $25 an hour
- Weekends as needed
- Microsoft Excel
- English
- Bachelor's degree
Quick Apply
Guest Service Agent
Courtyard DC Navy Yard —Washington, DC
- $20 - $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
The Graham Georgetown —Washington, DC
- From $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Crescent Hotels & Resorts LLC —Washington, DC
- $23.21 an hour
- Holidays
- Hotel
- Mentoring
- Data entry
- Employee discount
Quick Apply

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Guest Services Agent jobs near Springfield, VA

BDC Service Agent

Asbury -
Tysons, VA

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Job Details

Full-time
$18 an hour
5 days ago

Benefits

Paid training
Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Pet insurance

Qualifications

Typing

Full Job Description

About Asbury
Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Service Agent at Koons Tysons Toyota, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Service Agent who will help us redefine the car-buying experience.
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.

Must be able and willing to receive a high amount of inbound calls
Partner with the service department to schedule vehicle service appointments
Greet customers and provide information on shuttle schedule if needed
Contact and communicate with customers to identify automotive service needs
Follow all dealership processes and procedures, high frequency of contact with customers
Thorough documentation of all contacts within the customer management system
Complete internet lead management service work plans on a daily basis
Answer all calls in a prompt, professional and courteous manner
Use scripts to collect all pertinent customer information and document in the system accordingly
Agents must adhere to Asbury phone scripts
Excellent customer service skills and motivation to be successful
High volume incoming and outgoing calls, ranging from 50+ calls per day
Advanced computer & phone skills
Minimum typing 35-40 words per minute at minimum
Experience using customer tracking systems to track calls and appointments preferred
Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
Appointment setting experience a plus
Able to multi-task in a fast paced environment
Various language proficiency is always a plus
Team player
Must be at least eighteen years of age
Must be able to pass pre-employment screens (background and drug test)

Company Benefits:Pay and Recognition:

Weekly pay
$18 per hour
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax-free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

Technician Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities

INDOTHER

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.

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Guest Services Agent jobs in Springfield, VA

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Guest Service Agent | Hotel Belvoir | Springfield, VA

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