Top 91440 Hardware Support Jobs

Field Service Engineer
TeamLogic IT —Wilmington, NC
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
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PC Field Services Technician (Eureka Springs)
Pinnacle IT —Eureka Springs, AR
- $20 - $25 an hour
- 8 hour shift
- Background check
- Clean driving record
- Software troubleshooting
- Health savings account
- Paid holidays
Quick Apply
Senior Customer Engineer
W-NeWeb Corporation (WNC) —Dallas, TX
- From $90,663.31 a year
- Full-time
- Computer Science
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Hardware Support Engineer/ ElectricalTechnician - HYBRID CONTRACT
Apera —Burlington, VT
- $40 - $60 an hour
- Contract
- Hybrid work
- No experience needed
- Mid-level
- In-person
Quick Apply
11h
Repair Technician
iDoc Repair —Macomb, IL
- $15.50 - $18.00 an hour
- Full-time
- Background check
- Customer service
- Ability to walk for extended periods
- Paid time off
- On-the-job training
Quick Apply
Customer Technical Support Advisor - Hanover Park, Bilingual Spanish
Corston Architectural Detail —Hanover Park, IL
- $40,000 - $50,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Specialist
Diode Dynamics Llc —Saint Charles, MO
- $60,000 - $80,000 a year
- Full-time
- Google Workspace
- ERP systems
- Mid-level
- Profit sharing
- Health savings account
9h
Flat Table Laser Technician
Goldberg Brothers —Littleton, CO
- $27.50 - $30.00 an hour
- 12 hour shift
- Mid-level
- Forklift
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
10h
Technical Support Engineer - Mining Technology
IDS GeoRadar —Lakewood, CO
- $70,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Up to 50% travel
- English
- Mid-level
- Relocation assistance
- Dental insurance
Quick Apply
6d
Embedded Automation Support
Elite Automation Holdings LLC —Durham, NC
- $85,107.69 - $130,753.35 a year
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Relocation assistance
- Health insurance
Quick Apply
Liquid Penetrant Inspector (LPI) – Level II (NAS 410) 2+ yrs required
Arnold Defense and Electronics, LLC —Arnold, MO
- $25 - $35 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- AD&D insurance
- Health insurance
Quick Apply
13h
IT Specialist
Trailhead Biosystems Inc. —Beachwood, OH
- $70,000 - $75,000 a year
- Full-time
- 3 years
- SharePoint
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Computer Support Technician
Insurance Planning, Inc. —Hays, KS
- $16.48 - $21.00 an hour
- Part-time
- Software troubleshooting
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Ink Tester
Amica Software Inc. dba Amica Systems. —Irvine, CA
- $25 - $35 an hour
- Full-time
- English
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Implementation Specialist
Dober —Woodridge, IL
- From $75,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Software troubleshooting
- Health savings account
- Health insurance
Quick Apply
Technician II: Hardware Repairs
ComputerCare —Newark, CA
- $24.31 - $28.61 an hour
- Full-time
- Customer service
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Systems Administrator
The National Lime and Stone Company —Findlay, OH
- 8 hour shift
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT SYSTEM & NETWORK ADMINISTRATOR
COLUSA CASINO RESORT —Colusa, CA
- $36 an hour
- Extended hours
- Research
- Mid-level
- Ability to lift 50 pounds
IT Specialist
Hansae Mobility US Manufacturing —Pontiac, MI
- From $72,000 a year
- Weekends as needed
- Software troubleshooting
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
6d

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Field Service Engineer

TeamLogic IT -
Wilmington, NC

Quick Apply

Job Details

Full-time
$55,000 - $75,000 a year

Qualifications

Equipment service recordkeeping
Linux support
Technical documentation
In-person customer service
Hardware maintenance
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Schedule management
VoIP
Networking equipment (troubleshooting support)
macOS
Windows support
Linux
Hardware diagnostics
Field engineering

Full Job Description

Come and join a 20-year-old, fastest-growing IT Managed Services company. We have open positions at various levels throughout our organization.

About TeamLogic IT Assist
We’re a 100-person, $22M managed services provider operating across PA, NJ, NC, and FL. Our culture is built on Empathy, Transparency, and Data-Driven Decision-Making, and our mission is simple: Make fans of clients, co workers, and vendors. For three years in a row, we’ve been named Best Place to Work in PA, and we proudly maintain a 98% CSAT and 89 NPS.

Our Motto is simple yet powerful:
MAKE FANS OUT OF OUR CLIENTS
MAKE FANS OUT OF OUR VENDORS
FANS OUT OF EACH OTHER

We pride ourselves on creating a family-oriented culture and a clear career path for every employee. We invest all our energy into ensuring that you achieve your career goals. We’re especially proud of our Glassdoor review rating of 5.0, derived from authentic employee testimonials.
Check it out yourself. https://www.glassdoor.com/Reviews/TeamLogic-IT-Newtown-Reviews EI_IE222125.0%2C12_IL.13%2C20_IC1152654.htm
Company Website: Managed IT Services https://www.manageditservices.com/

Overview

The Field Services Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities

Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.
o Collaborate with Network Operationas and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.
o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.
o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.
o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.
o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.
o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements

Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.
o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.
o Experience working with Windows, Mac, and Linux operating systems.
o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.
o Ability to work independently and manage a flexible schedule, including travel.
o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications

Prior experience with PSA systems, such as Autotask, for documentation and service tracking.
Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements

Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment
This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

TeamLogic IT is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, sex, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, or local laws. We encourage all qualified candidates to apply and join our inclusive and welcoming team.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Application Question(s):

Will you be able to relocate to be within reasonable commuting distance from Wilmington, NC 28405?
Please list 2-3 dates and time ranges that you could do an interview.
What will be your expected salary, or provide us a range annually?

Experience:

Onsite Support: 3 years (Required)
Network engineering: 3 years (Required)

Willingness to travel:

75% (Required)

Work Location: In person

Quick Apply

Refine Your Search

Hardware Support jobs

Field Service Engineer

Technical Support Manager - HVAC Construction

PC Field Services Technician (Eureka Springs)

Senior Customer Engineer

Hardware Support Engineer/ ElectricalTechnician - HYBRID CONTRACT

Repair Technician

Customer Technical Support Advisor - Hanover Park, Bilingual Spanish

IT Specialist

Flat Table Laser Technician

Technical Support Engineer - Mining Technology

Embedded Automation Support

Liquid Penetrant Inspector (LPI) – Level II (NAS 410) 2+ yrs required

IT Specialist

Computer Support Technician

Ink Tester

Implementation Specialist

Technician II: Hardware Repairs

Systems Administrator

IT SYSTEM & NETWORK ADMINISTRATOR

IT Specialist

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