Top 50129 Health Associate Transactions Jobs

Grants Transactions Processing Assistant, Associate
LCG, Inc. —Rockville, MD
- $21.06 - $24.42 an hour
- Remote
- Mid-level
- Analysis skills
- Continuous improvement
- Paid holidays
- Disability insurance
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Casualty E&S Associate Underwriter
HDI Global Insurance Company —Remote
- $70,000 - $90,000 a year
- Remote
- Background check
- Pass drug screening
- Mid-level
- Wellness program
- Commuter assistance
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10d
Vacation Sales Representative - Princeville, Kauai
Travel + Leisure Co. —Princeville, HI
- $41,000 - $200,000 a year
- Email
- Background check
- High school diploma or GED
- Real Estate License
- Paid training
- Wellness program
Quick Apply
Associate Attorney
Maselli, Mills & Fornal, PC —Princeton, NJ
- $100,000 - $115,000 a year
- Full-time
- Background check
- Mid-level
- In-person
- Health savings account
- Disability insurance
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Staff Trial Attorney
Fred Loya Insurance —Orange, CA
- $105,000 - $190,000 a year
- Full-time
- Spanish
- Writing skills
- English
- Health savings account
- Health insurance
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Retail Banker
Dieterich Bank —Teutopolis, IL
- $17 - $22 an hour
- 8 hour shift
- Office
- In-person
- 1 year
- Profit sharing
- AD&D insurance
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In House Sales Representative-Bali Hai
Travel + Leisure Co. —Princeville, HI
- $16 an hour
- Email
- Mid-level
- High school diploma or GED
- Real Estate License
- Paid training
- Wellness program
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Plant Inventory Control Associate
Niagara Bottling —Howard, PA
- Full-time
- Oracle
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
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John Deere Ag Service Technician
TRULAND Equipment —Coldwater, OH
- Writing skills
- Mid-level
- Residential
- Health savings account
- Paid holidays
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Business Loan Specialist
Spirit of Alaska Credit Union —Fairbanks, AK
- From $49,920 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
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5d
Associate Attorney (re001)
Lutz, Bobo & Telfair, P.A. —Sarasota, FL
- From $150,000 a year
- Email
- Background check
- 5 years
- Office
- Health savings account
- Health insurance
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Legal Assistant/Office Manager
Delaney & Fritz, PC —Indiana, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- Administrative experience
- Accounting
- Free parking
- Health insurance
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Assistant Manager - Full Service Station
Kwik Fill —Boalsburg, PA
- $12.65 - $14.65 an hour
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
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General Business Attorney
Shuttleworth & Ingersoll PLC —Cedar Rapids, IA
- Full-time
- Writing skills
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Associate Counsel - Real Estate & Construction
Easterseals MORC —Auburn Hills, MI
- Full-time
- Mid-level
- Analysis skills
- Driver's License
- Mileage reimbursement
- Loan repayment program
Quick Apply
10d
Branch Sales Associate
Carrier Enterprise —Midlothian, VA
- Part-time
- Marketing
- Computer literacy
- Residential
- Health savings account
- Paid holidays
Quick Apply
Branch Sales Associate
Carrier Enterprise —Manassas, VA
- Part-time
- Marketing
- Computer literacy
- Residential
- Health savings account
- Paid holidays
Quick Apply
Showroom Design Consultant
Triton Stone Group of Nashville —Nashville, TN
- $18.50 - $20.00 an hour
- Email
- CRM software
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Supervision Associate
Northwestern Mutual —Cedar Rapids, IA
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
5d
CAS Bookkeeper
Detweiler Hershey —Souderton, PA
- Part-time
- Background check
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply

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Grants Transactions Processing Assistant, Associate

LCG, Inc. -
Rockville, MD

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Job Details

$21.06 - $24.42 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
Retirement plan

Qualifications

Customer support
Customer information system software
Ticketing system technical support

Full Job Description

Job Description

Location: Rockville, MD (Remote)

Required Clearance: Ability to obtain Public Trust

Position Description: The Grants Transactions Processing Assistant, Associate is responsible for delivering high-quality customer service and operational support by responding to customer inquiries related to grant programs, model and program policies, technical issues, and program operations. This role requires the ability to independently analyze inquiries, apply established procedures, and provide accurate and timely resolutions using approved scripts, FAQs, User Guides, Knowledgebase Articles, and other authorized resources.

The Associate-level professional will support customer interactions across multiple communication channels, including phone, email, and live chat, while ensuring compliance with organizational policies and service standards. This position also involves assisting with process improvement efforts, mentoring junior staff when needed, and contributing to the overall efficiency and effectiveness of customer support operations.

Duties and Responsibilities

Respond to customer inquiries regarding grant programs, model and program policies, technical issues, and operational procedures.
Utilize approved scripts, FAQs, User Guides, Knowledgebase Articles, and other authorized resources to provide accurate, consistent, and timely information.
Research and resolve moderately complex customer inquiries while ensuring adherence to established policies and procedures.
Support customer interactions through phone, email, and live chat while maintaining professionalism and excellent customer service standards.
Document customer interactions, resolutions, and follow-up actions accurately in designated systems.
Update and maintain customer records and case information following each interaction.
Identify trends in customer issues and recommend process improvements or updates to documentation and knowledge resources.
Escalate unresolved or complex inquiries to the appropriate team or management when necessary.
Assist with onboarding and guidance of junior staff by sharing knowledge, best practices, and operational procedures.
Stay informed on updates to program policies, procedures, systems, and Knowledgebase content.
Participate in team meetings, training sessions, and quality assurance activities to support continuous improvement initiatives.
Troubleshoot and resolve basic to intermediate technical issues reported by customers.
Provide step-by-step guidance to customers to resolve technical and operational concerns efficiently.
Coordinate with technical support teams and other stakeholders to resolve escalated issues in a timely manner.
Ensure compliance with customer service metrics, service-level agreements (SLAs), and organizational standards.

Requirements

Associate’s degree or equivalent combination of education and relevant experience required; Bachelor’s degree preferred.
Minimum of 2–4 years of experience in customer service, helpdesk support, grants support, or a related operational environment.
Strong verbal and written communication skills with the ability to communicate effectively with diverse audiences.
Experience using helpdesk software, ticketing systems, CRM platforms, and customer support tools.
Working knowledge of IT support principles and troubleshooting methodologies.
Ability to interpret and apply policies, procedures, and approved documentation accurately.
Strong analytical, problem-solving, and organizational skills with attention to detail.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Demonstrated ability to work independently and collaboratively within a team environment.
Strong interpersonal skills and commitment to providing exceptional customer service.

Preferred Qualifications

Experience supporting federal grant programs or government customer service operations.
Demonstrated ability to effectively use Microsoft 365 Copilot to enhance productivity in daily customer service tasks, including drafting customer communications, generating reports, summarizing client interactions, and preparing training materials.
Experience guiding or supporting team members in leveraging Microsoft 365 Copilot and related collaboration tools to streamline workflows and improve customer support operations.
Familiarity with Public Trust environments and federal compliance requirements.

Compensation and Benefits

The projected compensation range for this position is $21.06/hr - $24.42/hr benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.

Devoted to Fair and Inclusive Practices

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at [email protected].

Securing Your Data

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or [email protected] emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

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Refine Your Search

Health Associate Transactions jobs

Grants Transactions Processing Assistant, Associate

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Associate Attorney

Staff Trial Attorney

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John Deere Ag Service Technician

Business Loan Specialist

Associate Attorney (re001)

Legal Assistant/Office Manager

Assistant Manager - Full Service Station

General Business Attorney

Associate Counsel - Real Estate & Construction

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Branch Sales Associate

Showroom Design Consultant

Supervision Associate

CAS Bookkeeper

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