Top 64 Health Communications Jobs

Dayside Medical Communications Supervisor (Must have NREMT)
WLRC Inc —Windsor Mill, MD
- $34 an hour
- Overnight shift
- Background check
- Writing skills
- Pass drug screening
Quick Apply
Medical Administration Specialist (Picture Archiving and Communication System) (PACS)
Posterity Group LLC —San Diego, CA
- Mid-level
- Bachelor's degree
- Business
Quick Apply
Communications Specialist (Clerical)
IPS Health Systems LLC —Dallas, TX
- $21.63 - $22.60 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Communications
DOTHAN SPECIALTY CLINIC —Dothan, AL
- $11 - $13 an hour
- Full-time
- Background check
- High school diploma or GED
- In-person
- Health insurance
- 401(k)
Quick Apply
2h
Communications Specialist
ADVANCED ORTHOPAEDIC ASSOCIATES PA —Wichita, KS
- Computer literacy
- High school diploma or GED
- Medical terminology
Quick Apply
Communication Specialist
ATC —Indianapolis, IN
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
Communications and Referrals Coordinator
GuideStar Eldercare —Gary, IN
- Full-time
- Pass drug screening
- Mid-level
- Neurology
Quick Apply
Lifecycle Director- Health & Wellness
Hi-Altitude Brands —Los Angeles, CA
- $170,000 - $190,000 a year
- Full-time
- Remote
- 7 years
- Analysis skills
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Patient Communications Specialist
Harbor Community Clinic —Long Beach, CA
- $22 - $25 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
Quick Apply
Patient Communications Specialist (Medical Call Center)
West Medical Center —Encino, CA
- From $21 an hour
- Full-time
- Bilingual
- Microsoft Word
- Background check
- Disability insurance
- Health insurance
Quick Apply
Communications Coordinator 1 (Call Center - Shift: 8am – 8pm)
LifeLink Foundation, Inc. —Tampa, FL
- 12 hour shift
- Computer literacy
- Windows
- High school diploma or GED
- Free parking
- Paid training
Quick Apply
5d
Assistor Communications Coordinator
State of Arizona —Phoenix, AZ
- $40,560 a year
- Full-time
- Remote
- Background check
- Microsoft Excel
- Public speaking
- Paid parental leave
- Paid holidays
Communications Clerk - FT Days (M-F 10:30am-8pm) | Westover Hills Rehab
PAM Health, LLC —San Antonio, TX
- Full-time
- High school diploma or GED
- Rehabilitation center
- Entry level
- Health savings account
- Disability insurance
Quick Apply
Unit Communications Associate - NICU
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Word
- Computer literacy
- Basic math
- Commuter assistance
- AD&D insurance
Patient Experience & Social Media Coordinator
Lola J. Aesthetics —Toms River, NJ
- $20 - $25 an hour
- Part-time
- Private practice
- High school diploma or GED
- In-person
- Employee discount
- Flexible schedule
Quick Apply
12d
(PCS) Phone Communication Specialist
PEDIATRIC EAR NOSE & THROAT OF ATLANTA PC —Atlanta, GA
- $20 - $22 an hour
- 8 hour shift
- Computer literacy
- Pediatrics
- Typing
- Health insurance
- Dental insurance
Quick Apply
Customer Advocate Specialist I - Bilingual (Full-Time) - Customer Advocate Specialist I / (English/Spanish) - Care Navigation/ Call Center (Guest Communications)
University of Utah Health —South Jordan, UT
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
PBX Specialist – Patient Communications Team
SNOHC —North Las Vegas, NV
- $15 - $17 an hour
- Full-time
- Computer literacy
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Communications Coordinator
Simon Says Smile Orthodontics —Atlanta, GA
- $18 - $20 an hour
- Full-time
- Background check
- Dental office
- Experience working with children
- Paid time off
- Employee discount
Quick Apply
3d
Communications Clerk - FT Days | Allen Rehab
PAM Health, LLC —Allen, TX
- Full-time
- High school diploma or GED
- Rehabilitation center
- Entry level
- Health savings account
- Disability insurance
Quick Apply
11d

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Dayside Medical Communications Supervisor (Must have NREMT)

WLRC Inc
Windsor Mill, MD

Quick Apply

Job Details

Full-time
$34 an hour

Qualifications

Staff supervision
Managing teams in a customer support role
Workplace dispute resolution
English
Medical emergency response
High school diploma or GED

Full Job Description

Under the leadership of the Customer Solutions Center Manager, the Customer Solutions Center Overnight Supervisor (CSC – OS) contributes to the success of Butler Medical Transport through providing supervisory support and monitoring of call center operations and activities to ensure inbound calls are answered promptly and accurately, call center volume is managed appropriately, and requests for transport are dispatched accurately and effectively to ensure customer success. Butler Medical Transport provides emergent and non-emergent Mobility, Basic Life Support (BLS), Advanced Life Support (ALS), and Specialty Care (SCT) ambulance transportation. Butler Medical Transport's call volume consists of an average of 300 inbound phone calls daily and 150 transports per day. The CSC – OS schedule rotation is four on four off shift from 1830-0630.

The CSC – OS is responsible for customer service levels and serves as a liaison between our contracted facilities, customers, and our field operations team, as well as ensuring compliance with all policies, procedures, and efficiencies during the overnight hours. Actions during the overnight hours set up the day shift team for success. They are responsible for ensuring we meet our on-time performance goals and contractual requirements with our customers and facilities. They are further responsible for planning and prioritizing the daily workload, deploying the best resource available while also ensuring the safety of our field crews and maintaining compliance with federal, state, and local regulations. They are responsible for quality assurance and must maintain accuracy standards to ensure not only operations are executed smoothly and efficiently but also the billing process.

The position requires strong leadership, conflict-resolution skills, excellent communications skills, and considerable independent judgment, analysis, and evaluation. Must be capable of making important decisions in critical situations quickly and balance priorities effectively. The CSC – OS is expected to use initiative in coping with unusual situations and circumstances to resolve them.

CSC – OS may be called upon to fill a staff position during their regularly scheduled shift in case of excessive call outs.

Role and Responsibilities

Proven experience in a customer service process development role ensuring the highest level of customer service is provided (call center or healthcare environment preferred)
Excellent interpersonal and communication skills
Experience evaluating processes and mapping solutions to ensure the highest level of customer success.
Ability to ensure all agents understand and comply with all call center objectives, performance standards, and policies and able to answer agent questions regarding best practices or difficult calls.
Experience monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
Able to prepare reports in Excel and analyze data to assist management as they determine call center goals.
Experience working with other supervisors and management team members to support agents and maximize customer satisfaction.
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgment and critical thinking
Other duties as assigned

Qualifications and Education Requirements

High School Diploma or GED equivalent, associate degree in business administration, statistics, or training and development preferred
Excellent written and verbal and communication skills
Must be available for recall in times of crisis or when needed due to staffing issues
Two years of experience working in a call center
Previous EMS experience, EMT or higher a requirement
NREMT or MD EMT Required
One year of supervisory experience
Must be available for recall in times of crisis or when needed
Ability to pass a pre-employment drug test
Ability to pass a pre-employment background check
Ability to speak and write English

Preferred Skills

Knowledge of medical terminology and writing patient care reports
Problem solving and excellent critical thinking
Ability to remain calm under pressure

We'd love to have you join the Butler Medical Transport team!

#HP

Quick Apply

Refine Your Search

Health Communications jobs

Dayside Medical Communications Supervisor (Must have NREMT)

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Communications Clerk - FT Days (M-F 10:30am-8pm) | Westover Hills Rehab

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(PCS) Phone Communication Specialist

Customer Advocate Specialist I - Bilingual (Full-Time) - Customer Advocate Specialist I / (English/Spanish) - Care Navigation/ Call Center (Guest Communications)

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Communications Clerk - FT Days | Allen Rehab

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