Top 110 Healthfirst Jobs

Support Coordinator
Healthfirst —Remote
- $34,900 - $54,570 a year
- Full-time
- Spanish
- Microsoft Outlook
- HIPAA
- Health insurance
- Dental insurance
10d
Psychiatric Mental Health Nurse Practitioner - with Substance Use Disorder Treatment
HealthFirst Family Care Center Inc. —Laconia, NH
- Full-time
- Nursing
- Psychiatry
- Adults
- Health insurance
- Dental insurance
Quick Apply
Nurse - Primary Care - Monday - Friday. 4 days on-site, 1 day remote
HealthFirst Family Care Center Inc. —Laconia, NH
- $32 - $40 an hour
- Full-time
- Hybrid work
- Nursing
- Patient monitoring
- RN License
- 403(b) matching
- Loan repayment program
Quick Apply
7d
Family or Internal Medicine Physician
HealthFirst Family Care Center, Inc. —Fall River, MA
- $226,600 - $257,500 a year
- Internal Medicine
- Adults
- Mid-level
- Paid holidays
- Loan repayment program
Quick Apply
Peer Support Specialist
Healthfirst —New York, NY
- $34,900 - $54,080 a year
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Dental Assistant
Healthfirst Bluegrass —Lexington, KY
- $24 an hour
- Full-time
- CPR Certification
- Dental office
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Field Assessment Registered Nurse, Bronx, NY - $10,000 Sign-On Bonus (Spanish)
Healthfirst —New York State
- $73,400 - $120,360 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
11d
Senior Manager Clinical Eligibility
Healthfirst —New York, NY
- $105,100 - $188,020 a year
- Full-time
- Spanish
- Nursing
- Microsoft Excel
- Health insurance
- Dental insurance
Director, Workforce Analytics and Strategy - Hybrid NY
Healthfirst —New York, NY
- $127,500 - $236,555 a year
- Full-time
- 7 years
- Office
- Master's degree
- Health insurance
- Dental insurance
Director Configuration, Benefit Administration
Healthfirst —New York, NY
- $127,500 - $236,555 a year
- Full-time
- Office
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Technical Product Manager, Production Support
Healthfirst —Lake Mary, FL
- $119,600 - $194,480 a year
- Full-time
- Computer Science
- SQL
- Supervising experience
- Health insurance
- Dental insurance
Chiropractor
HealthFirst Chiropractic —Sisseton, SD
- $100,000 - $120,000 a year
- Full-time
- Private practice
- Mid-level
- Driver's License
- Relocation assistance
- Health insurance
Quick Apply
20h
Appeals & Grievances Clinical Specialist
Healthfirst —Remote
- $83,100 - $120,360 a year
- Full-time
- Mid-level
- Data entry
- Nursing
- Health insurance
- Dental insurance
Medical Peer Reviewer
Healthfirst —Remote
- $122,907 - $188,020 a year
- 8 hour shift
- Medicine
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Dental Assistant Paid Training Opportunity
HealthFirst Family Care Center, Inc. —Fall River, MA
- $18 an hour
- Full-time
- 18 years or older
- Dental office
- Computer literacy
- Paid training
Quick Apply
Team Lead Enrollment and Billing
Healthfirst —Lake Mary, FL
- $68,900 - $99,620 a year
- Full-time
- Microsoft Word
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Hyphen Client Success Specialist
Healthfirst —Hartford, CT
- $68,900 - $112,540 a year
- Full-time
- Mid-level
- Continuous improvement
- Travel
- Health insurance
- Dental insurance
Senior Reconciliation & Recovery Analyst
Healthfirst —Lake Mary, FL
- $83,100 - $120,360 a year
- Full-time
- Computer Science
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Utilization Management Manager
Healthfirst —New York, NY
- $99,700 - $168,810 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- RN License
- Health insurance
- Dental insurance
Medical Call Center Rep
HealthFirst Family Care Center, Inc. —Fall River, MA
- $20.50 - $23.50 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Continuing education credits
- Paid holidays
Quick Apply

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Support Coordinator

Healthfirst -
Remote

Apply Now

Job Details

Full-time
$34,900 - $54,570 a year
10 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication
Microsoft Outlook
Spreadsheets
High school diploma or GED
Stakeholder relationship building

Full Job Description

The Support Coordinator is responsible for assisting the care/case managers with non-clinical activities such as creating cases and events; managing authorizations; providing telephonic outreach to members, providers and community-based organizations; handling member mailings; faxing clinical requests and Individual Health Care Plans on behalf of the care/case managers. The Support Coordinator is assigned to a specific clinical team (such as Care Management, Utilization Management, Behavioral Health, etc.) and may have additional departmental responsibilities.

Duties and Responsibilities:

Provides excellent quality customer service to our members and/or providers relating to authorization updates, questions/issues such as coordinating care, DME outreach, scheduling appointments, and screen assessments to identify risk factors which need closer intervention
Handles calls to and from providers regarding authorizations, referrals, visits, tests, and faxed care plans
Manage requests from members, providers, call centers and care management teams regarding initial authorizations, authorization updates and/or corrections
Complete member and provider notification calls
Escalates calls to appropriate departments which may include but is not limited to inbound/outbound calls on behalf of Care Managers
Manages a large volume of tasks and caseloads from multiple queues
Meets/Exceeds all performance, quality and productivity measures
Builds sustainable relationships of trust through open and interactive communication with internal and external customers
Documents accurate member information in compliance with our internal procedures
Follows established policies and procedures to ensure member and provider issues are addressed timely and accurately
Timely communicates member issues or needs and monitors screening of members effectively to improve quality and cost outcomes
Complies with HIPAA requirements and maintains Protected Health Information (PHI) confidentiality of member, provider, medical and departmental information, and adheres to local, state, federal and Healthfirst specific compliance and regulatory guidelines
Additional duties as assigned

Minimum Qualifications:

High School diploma or GED from an accredited institution
Prior experience in a customer service environment
Working experience in a fast-paced environment
Proficient in Microsoft Office Suite applications including Excel, Word, and Outlook

Preferred Qualifications:

Language preferences - Spanish, Russian, French, Creole, Mandarin, Cantonese.
Knowledge of medical terminology
Experience in managed care or other area of the healthcare industry working in a Call Center environment or Care/Case Management Department
Experience navigating multiple technologies including a Customer Relationship Management System (i.e., locate information, route future actions, notate resolutions, update member information, etc.)
Proven track record of exercising independent thinking, problem solving and achieving goals
Excellent verbal and written communication and the ability to document grammatically correct emails, communications, and presentations

Hiring Range*:

Greater New York City Area (NY, NJ, CT residents): $40,200 - $54,570
All Other Locations (within approved locations): $34,900 - $52,000

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

34900-52000

Apply Now

Refine Your Search

Healthfirst jobs

Support Coordinator

Psychiatric Mental Health Nurse Practitioner - with Substance Use Disorder Treatment

Nurse - Primary Care - Monday - Friday. 4 days on-site, 1 day remote

Family or Internal Medicine Physician

Peer Support Specialist

Dental Assistant

Field Assessment Registered Nurse, Bronx, NY - $10,000 Sign-On Bonus (Spanish)

Senior Manager Clinical Eligibility

Director, Workforce Analytics and Strategy - Hybrid NY

Director Configuration, Benefit Administration

Technical Product Manager, Production Support

Chiropractor

Appeals & Grievances Clinical Specialist

Medical Peer Reviewer

Dental Assistant Paid Training Opportunity

Team Lead Enrollment and Billing

Hyphen Client Success Specialist

Senior Reconciliation & Recovery Analyst

Utilization Management Manager

Medical Call Center Rep

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