Top 5585 Help Desk Agent Jobs

Help Desk Technician - Entry Level
Americare —Brooklyn, NY
- $27 - $28 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
6d
Help Desk Call Center Representative
Senture —Remote
- Full-time
- Remote
- Bilingual
- Pass drug screening
- High school diploma or GED
IT Help Desk Agent
Learning Care Group, Inc., —Novi, MI
- $23.42 - $26.00 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer science
- Health insurance
- Dental insurance
Quick Apply
Help Desk Agent
Polsinelli PC —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Research
- Windows
- AD&D insurance
- Disability insurance
11d
Help Desk Specialist I (Tier I Agent – Internal)
Aretec Inc —Ashburn, VA
- Weekends as needed
- Hybrid work
- Windows
- High school diploma or GED
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Animal Care- Admissions Assistant PT 28 hours
Pet Network Animal Community Hospital —Incline Village, NV
- $17 - $19 an hour
- Part-time
- Google Workspace
- Clean driving record
- English
- 401(k) matching
- Employee discount
Quick Apply
Licensed Massage Therapist - $1,500 sign-on bonus!
Massage Envy by JEM Wellness Brands —Largo, FL
- Entry level
- Paid training
- Disability insurance
Quick Apply
Licensed Massage Therapist - We'll beat your pay!
Massage Envy by JEM Wellness Brands —Knoxville, TN
- $45 - $55 an hour
- Entry level
- Paid training
- Disability insurance
Quick Apply
Physical Therapist
PhysioKC Physical Therapy —Leawood, KS
- $70,000 - $93,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- Health insurance
Quick Apply
Licensed Massage Therapist - We'll beat your pay!
Massage Envy by JEM Wellness Brands —Alcoa, TN
- $45 - $55 an hour
- Entry level
- Paid training
- Disability insurance
Quick Apply
Onboarding Coordinator / Front Desk
Title Guaranty of Guam —Hagåtña, GU
- $11 - $15 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
1d
FPGA Image Processing Engineer
SiOnyx, LLC —Beverly, MA
- $130,000 - $210,000 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Bachelor of Science
- Paid parental leave
- Health insurance
Quick Apply
Physical Therapist (Licensed)
Fyzical Therapy and Balance Center - Hagerstown, MD/Waynesboro, PA —Hagerstown, MD
- $35.00 - $48.31 an hour
- Full-time
- CPR Certification
- Doctoral degree
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Licensed Real Estate Agent- Zillow Flex
Every Door Real Estate —Everett, WA
- From $100,000 an hour
- Full-time
- Sales
- Real Estate License
- In-person
Quick Apply
Licensed Real Estate Agent
Every Door Real Estate —Tacoma, WA
- $100,000 - $400,000 a year
- Full-time
- Sales
- Customer service
- Real Estate License
- Professional development assistance
Quick Apply
Licensed Real Estate Agent
Every Door Real Estate —Everett, WA
- $100,000 - $400,000 a year
- Full-time
- Sales
- Customer service
- Real Estate License
- Professional development assistance
Quick Apply
Experienced Front Desk Agent
Pokolodi Lodge —Snowmass Village, CO
- From $22 an hour
- Full-time
- Customer service
- Hotel
- Driver's License
- Flexible schedule
Quick Apply
Dentist
The People Link Corp —Lima, OH
- $250,000 - $300,000 a year
- Part-time
- Private practice
- Dental office
- Doctoral degree
- Travel reimbursement
- Continuing education credits
Quick Apply
7d
Office Manager/Licensed Transaction Coordinator
Premiere Property Group, LLC —Bend, OR
- $55,000 - $58,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
11d
Real Estate Agent | Pre-Qualified Leads | Pre-Screened Appointments - Live Training/Support
Matin Real Estate —West Linn, OR
- $52,550 - $229,900 a year
- Part-time
- Hybrid work
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply

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Help Desk Technician - Entry Level

Americare -
Brooklyn, NY

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Job Details

Full-time
$27 - $28 an hour
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Inventory management systems (technically supported)
HR systems (technically supported)
High school diploma or GED
Customer relationship management (CRM) systems (technically supported)
Payroll systems (technically supported)
Accounting systems (technically supported)
Help desk

Full Job Description

Americare is New York's Leader in home health care. We offer a nurturing work environment, a salary you deserve, and plenty of room for growth! – At Americare, we value and care about our staff.

We have an exciting full time opportunity in our IT department !

The Position : Help Desk Technician

The Help Desk technician is the first point of contact for technical support at Americare. Reporting to the IT Manager, the technician troubleshoots and resolves everyday hardware, software, software account, cloud and connectivity issues for staff across in person, remote, and hybrid environments, escalating complex problems as needed while maintaining strong customer service and adherence to HIPAA and information-security standards.

Position Qualifications :

HS Diploma or GED ; Associates degree or relevant IT coursework preferred.
Zero to 2 years of help desk, desktop support or related IT experience
Certifications such as Comp TIA A+, Network +, Security +, ITIL Foundation or Microsoft 365 are a plus

Technical Skills:

Microsoft 365 and Identity; administering Outlook, Teams, Sharepoint, and One drive;user provisioning , MFA,SSO and password resets in Microsoft Entra ID (Azure AD) and active directory
Endpoints and devices; supporting Windows 11, MacOS, and mobile (IOS/Android);imaging /deployment and MDM via Intune, Autopilot, or comparable RMM tools ;printers and peripherals
Networking and connectivity; TCP/IP, DNS, DHCP, Wi Fi and VPN/ZTNA fundamentals; basic troubleshooting of switches and access points; VoIP/Teams Phone and conference room A/V.
Security; endpoint protection (EDR/antivirus), patching , disk encryption (BitLocker/File Vault), password managers, phishing recognition, zero trust principles and HIPAA practices.
ITSM and documentation; working in a ticketing system (ServiceNow, Jira, Freshservice, or Zendesk) with SLAs; knowledge - based, asset /license, and back up recovery tools,
Healthcare /EHR support a plus

Core Compentcies

Clear written, verbal and in person communication, with the ability to explain technical concepts to non-technical staff
Strong analytical and problem solving skills with sound customer first judgement
Proficiency with Microsoft Outlook, Word, Excel and Powerpoint ; organized and able to prioritize multiple requests
Comfort using AI tolls such as Microsoft 365 Copilot and AI features within the ITSM platform ( triage, summarization, virtual agents) to resolve and document issues faster and help staff adopt them, while never entering PHI or confidential data into unapproved or public AI tools per HIPPA and acceptable use policy and recognizing AI driven threats such as AI phishing and deepfakes.

What we offer :

Comprehensive Medical/Dental/Vision Benefits
401K plan with company match
Generous Time off including vacation, sick time, personal days, cultural heritage day and your birthday off !
Team-oriented company culture, opportunity for advancement

Apply today for immediate interview !

Visit our webpage

www.americareny.com

Pay: $27.00 - $28.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Ability to Commute:

Brooklyn, NY 11234 (Required)

Work Location: In person

Quick Apply

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Animal Care- Admissions Assistant PT 28 hours

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