Top 4416 Help Desk Agent Jobs

Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)
Highspring —Nashville, TN
- $16 - $19 an hour
- Remote
- Bilingual
- Research
- Ability to sit for extended periods
- Opportunities for advancement
Quick Apply
Help Desk Call Center Representative
Senture —Remote
- Full-time
- Remote
- Bilingual
- Pass drug screening
- High school diploma or GED
Help Desk Agent
Polsinelli PC —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Research
- Windows
- AD&D insurance
- Disability insurance
Customer Support Specialists, AI Response Evaluation
mpathic —Seattle, WA
- $30 - $40 an hour
- Part-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Real Estate Agent - Consistent Lead Pipeline & Training
EXIT Realty Achieve & EXIT Realty Premier —Smithtown, NY
- $50,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- Real Estate License
- Flexible schedule
Quick Apply
18h
Licensed Real Estate Agent (Guaranteed Leads + 90-Day Accepted Offer Guarantee)
Tom Toole Sales Group at RE/MAX Main Line —West Chester, PA
- $60,000 - $250,000 a year
- Part-time
- Hybrid work
- Customer service
- Mid-level
- Real Estate License
- Employee discount
- Professional development assistance
Quick Apply
1d
Onboarding Coordinator / Front Desk
Title Guaranty of Guam —Hagåtña, GU
- $11 - $15 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
5d
Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
Licensed Real Estate Agent- Zillow Flex
Every Door Real Estate —Everett, WA
- From $100,000 an hour
- Full-time
- Sales
- Real Estate License
- In-person
Quick Apply
Physical Therapist (Licensed)
Fyzical Therapy and Balance Center - Hagerstown, MD/Waynesboro, PA —Hagerstown, MD
- $35.00 - $48.31 an hour
- Full-time
- CPR Certification
- Doctoral degree
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Licensed Massage Therapist - We'll beat your pay!
Massage Envy by JEM Wellness Brands —Alcoa, TN
- $45 - $55 an hour
- Entry level
- Paid training
- Disability insurance
Quick Apply
Office Manager
Pure Real Estate, LLC —Big Sky, MT
- $26 - $28 an hour
- Full-time
- Writing skills
- Research
- Mid-level
- Paid time off
- Employee assistance program
Quick Apply
9d
Licensed Massage Therapist
Massage Envy —Fort Myers, FL
- $35 - $55 an hour
- Part-time
- Background check
- English
- Clinic
- Paid training
- Wellness program
Quick Apply
Licensed Massage Therapist
Massage Envy —Sarasota, FL
- $35 - $55 an hour
- Choose your own hours
- Leadership
- Entry level
- Paid training
- Wellness program
Quick Apply
11d
Already Licensed? Close More Deals Without Buying Zillow Leads. ⭐⭐⭐⭐⭐
Ethereal & Ballou Real Estate Group —San Jose, CA
- $100,000 - $600,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Mid-level
- Flexible schedule
Quick Apply
Front Desk Clerk
TownePlace Suites Marriot Hotel —Gillette, WY
- From $12 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick Apply
Licensed Massage Therapist (LMT) - Up to $2K sign-on Bonus
Massage Envy Frankfort / New Lenox —Frankfort, IL
- $60,000 - $75,000 a year
- Full-time
- Customer service
- US work authorization
- In-person
- Paid training
- Continuing education credits
Quick Apply
10d
Licensed Massage Therapist (LMT) - up to $2K sign on bonus
Massage Envy of Greater Chicago —Chicago, IL
- $65,000 - $80,000 a year
- Full-time
- Customer service
- In-person
- Entry level
- Paid training
- Continuing education credits
Quick Apply
Experienced Nevada Real Estate Agents Wanted
Advantage Realty Ltd —Las Vegas, NV
- $35,000 - $1,000,000 a year
- Full-time
- Background check
- Sales
- Mid-level
- Work from home
Quick Apply
Licensed Real Estate Agent
Chinatti Realty Group —Chelmsford, MA
- $80,000 - $250,000 a year
- Part-time
- Hybrid work
- Sales
- Real Estate License
- Entry level
- Flexible schedule
Quick Apply
14d

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Help Desk Agent jobs near

Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)

Highspring -
Nashville, TN

Quick Apply

Job Details

$16 - $19 an hour

Benefits

Opportunities for advancement

Qualifications

Bilingual
Computer operation
Mobile device support
Customer relationship building
Phone communication
Employee relationship building
Operating system updates
Desktop (troubleshooting support)
Computer management
Desktop applications
Typing
Grammar Experience
Stakeholder relationship building
Mobile devices

Full Job Description

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world's most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team - Healthcare IT Services

Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.

The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com.

Your Impact

The Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to the success of this role.

Ticket/Issue Escalations for assigned call center
Accurately process and record call transactions using a computer and designated tracking software
Assist with last-minute coverage needs
Review customer's information and determine the issue by evaluating and analyzing the symptoms
Deliver service and support to end-users, including via remote connection or over the Internet
Research required information using available resources
Follow standard processes and procedures
Follow up and make scheduled call backs to customers where necessary
Stay current with email, team chats, system information, changes, and updates
Follows proper escalation procedures as defined by management
Ensure customers receive prompt, accurate and courteous service

What Do You Need to Succeed?

Minimum Qualifications

1-2 years of experience in the Information Technology and/or Call Center field preferred
2-year Associates degree or equivalent experience is desired.
Proper phone etiquette and effective listening skills
Ability to speak and write clearly and accurately with demonstrated proficiency in typing and grammar.
Knowledge of customer service principles and practices (ITIL training a plus)
Medical/clinical terminology is preferred, but not required
Must be able to sit for long periods of time
Experience supporting software computer applications and equipment from a remote helpdesk environment
Experience with mobile device support (iPhone and Android)
Must be a team player and build good working relationships across all functions of the company
Must have a strong personal drive for delivering great customer service, and thrive in a fast-paced, high-energy environment with a proactive focus
Experience maintaining, and troubleshooting all versions of Microsoft Windows operating system
Need to be flexible, adaptable, and possess creative problem-solving skills

Preferred Qualifications

Listening Skills: Attentively listens to understand and interpret what is being said.
Judgement: Forms reasonable interpretations about relationships and situations that affect actions. Develops objective opinions.
Marketing: Interprets, delivers, and communicates value to appropriate target audience.
Emotional Intelligence: Maintains a high level of self-awareness and the ability to appropriately identify, manage, and respond to the emotions of self and others.
Written Communication: Develops written communication that is clear, concise, grammatical, and influential.
Adaptability: Responds to changes, delays, or unexpected events in a positive manner; Adapts working style to best fit a given situation.
Leadership: Self-directed with an innate drive to succeed; Accepts feedback with a desire for continuous improvement. Ethical.
Relationship Building: Builds, develops, and maintains strong relationships with others while building trust and connection.
Social Confidence: Exhibits self-confidence in social settings and when dealing with others.

Quick Apply

Refine Your Search

Help Desk Agent jobs

Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)

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Real Estate Agent - Consistent Lead Pipeline & Training

Licensed Real Estate Agent (Guaranteed Leads + 90-Day Accepted Offer Guarantee)

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Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

Licensed Real Estate Agent- Zillow Flex

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Licensed Massage Therapist - We'll beat your pay!

Office Manager

Licensed Massage Therapist

Licensed Massage Therapist

Already Licensed? Close More Deals Without Buying Zillow Leads. ⭐⭐⭐⭐⭐

Front Desk Clerk

Licensed Massage Therapist (LMT) - Up to $2K sign-on Bonus

Licensed Massage Therapist (LMT) - up to $2K sign on bonus

Experienced Nevada Real Estate Agents Wanted

Licensed Real Estate Agent

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