Top 117 Help Desk Analyst Ii Jobs

Help Desk Analyst II
Pantherx Specialty LLC —Moon Township, PA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
12d
Tier 2 Help Desk Analyst/IT Generalist (Remote)
Govcio LLC —Remote
- $65,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
2d
Help Desk Analyst 2
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Tier II Help Desk
KeenLogic —Alexandria, VA
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
IT Service Desk Analyst II
Singer Equipment Company —Belcamp, MD
- $24 - $27 an hour
- Full-time
- English
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
12d
IT Service Desk Analyst II 11a - 7p
Greater Baltimore Medical Center, Inc. —Baltimore, MD
- $58,488.99 - $93,582.39 a year
- Weekends as needed
- Mid-level
- Office
- Windows
Quick Apply
Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE
Software Technology Inc —Trenton, NJ
- Monday to Friday
- Remote
- Microsoft Word
- Windows
- Communication skills
Quick Apply
Help Desk Analyst II (On-site) - Contract
Windward Risk Managers —Boca Raton, FL
- Full-time
- Mid-level
- Office
- Windows
Help Desk Support Technician, Tier II (Stamford, CT)
BCS365 —Stamford, CT
- $30.37 - $37.39 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
IT Service Desk Analyst II - Milwaukee
Enerpac Tool Group Corp —Milwaukee, WI
- $26 - $36 an hour
- Weekends as needed
- Mid-level
- Office
- Analysis skills
Help Desk Analyst II
Sentar —Shaw AFB, SC
- Monday to Friday
- Mid-level
- 2 years
- Disability insurance
- Dental insurance
IT Helpdesk Operator II
Partnership HealthPlan of California —Fairfield, CA
- $31.45 - $37.74 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Help Desk Analyst II - DoD
INNOVIM Defense Services, LLC —Colorado Springs, CO
- $60,000 - $70,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment
RG Vanderweil.com —Boston, MA
- Full-time
- Hybrid work
- 5 years
- Windows
- In-person
Quick Apply
Help Desk Analyst L2
Zones —Dallas, TX
- Up to $33.65 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick Apply
2d
IT - HELP DESK ANALYST II
MOUNTAIN VIEW HOSPITAL LLC —Idaho Falls, ID
- Full-time
- Hospital
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
1d
Business Analyst I, II, III (Claims)
Windward Risk Managers —Remote
- $80,000 - $109,000 a year
- Full-time
- Remote
- Mid-level
- Residential
- 3 years
Service Desk Analyst Tier II
All Lines Technology Inc —Rock Hill, SC
- Research
- Mid-level
- Windows
Quick Apply
10d
Service Desk Analyst Tier II
All Lines Technology —Rock Hill, SC
- Full-time
- Research
- Mid-level
- Windows
Quick Apply
10d
IT Service Desk Analyst (Level 2 / L2 Support)
AHU Technologies Inc —Washington, DC
- $38 - $43 an hour
- Full-time
- 5 years
- Windows
- Bachelor's degree
Quick Apply

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Help Desk Analyst II

Pantherx Specialty LLC -
Moon Township, PA

Quick Apply

Job Details

Full-time
12 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Network troubleshooting
Microsoft Excel
Microsoft Outlook
Personal protective equipment (PPE) use
Printer (troubleshooting support)
Computer hardware
Desktop (troubleshooting support)
Safety equipment
IP networking
Desktop administration
Peripheral hardware support

Full Job Description

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location: Pittsburgh, PA. (Onsite).

Job Type: Non-Exempt

Status: Full Time

Reports To: Support & Operations Manager

Purpose:

The Help Desk Analyst II provides end-user support, interacting with users daily to support end-user technology, including software, hardware, connectivity, audio/visual, and telephone system. This role provides basic end-user technology training.

Responsibilities:

Day-to-day operations, maintenance and problem resolution for all computer systems, equipment, and software.
- Works with end users to identify and resolve issues.
- Installs, configures, tests, maintains, monitors and troubleshoots end user hardware (desktop, laptop, and thin client), telephones and networked peripheral devices.
- Installs, configures, tests, maintains, monitors and troubleshoots associated end user workstation software.
- Performs on-site analysis, diagnosis and resolution
Manages help desk, escalations, and ticket management.
Maintains asset management system for all end user computing devices.
Troubleshoots LAN and all related IT peripherals.
Instructs end users on basic use of approved hardware/software.
Escalates issues to hardware manufacturers.
Off-hours work may be required during maintenance/outage windows.
Supports multiple physical locations and may require use of personal vehicle.
Other duties as assigned.

Required Qualifications:

Associates degree/Technical Institute training in Computer Science, IT or related field.
2-5 years’ experience in a Help Desk role.
Excellent troubleshooting skills across environment.
Strong verbal and written communication skills.
Strong analytical skills with attention to detail.
Microsoft desktop operating systems including Windows 7/8/10.
Microsoft Office products (Outlook, Word, Excel, PowerPoint).
PC/Printer setup in a network environment.
LAN troubleshooting (TCP/IP, Wireless, DNS, DHCP).

Preferred Qualifications:

Active Directory experience.
Imaging experience.
Microsoft Project and Visio.
Apple iOS (MacBook, iPad, iPhone).
Android OS.
A+ and N+ certifications are a plus.
Pharmacy or Healthcare knowledge.
Previous telephone system support.

Work Environment:

This position operates in a well-lit, mail order distribution pharmacy environment and is 100% on-site. Role routinely uses pharmaceutical equipment and safety supplies,

Physical Demands:

Individuals must be able to stand for extended periods of time; lift up to 20 pounds; and utilize the computer and bar code scanner. Must be able to use proper personal protective equipment including, but not limited to, gloves, eye protection and face masks when needed. Reasonable accommodation will be made to individuals with disabilities to perform the essential function of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

Quick Apply

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