Top 128 Help Desk Analyst Jobs in Arlington, VA

Help Desk Specialist
Koniag Government Services —Arlington, VA
- $24 - $32 an hour
- Full-time
- Mid-level
- Communication skills
- Commercial
- Paid holidays
- Health insurance
6d
Part-Time IT Support Assistant
TSTC —Arlington, VA
- $18 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Employee assistance program
- Flexible schedule
Help Desk Specialist I
Cherokee Federal —Washington, DC
- $100,000.00 - $111,944.19 a year
- Full-time
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Part-Time Help Desk Technician
Koniag Government Services —Arlington, VA
- $28 - $32 an hour
- Part-time
- Mid-level
- Commercial
IT Support Analyst
Assurety Consulting —Sterling, VA
- $60,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Commuter assistance
- Paid parental leave
Technical Support Analyst
National Association of REALTORS® —Washington, DC
- $60,000 - $75,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Dental insurance
- Vision insurance
Quick Apply
Service Desk Analyst
RIVIDIUM —Alexandria, VA
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
IT Analyst
FSi Strategies —Tysons, VA
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
FSR Analyst - Isreal
DCI Solutions —Washington, DC
- $90,000 - $120,000 a year
- Full-time
- Classroom
- Java
- Analysis skills
- Health savings account
- Relocation assistance
Quick Apply
1d
Momentum Senior Business Analyst
CGI Group, Inc. —Fairfax, VA
- $71,700 - $156,700 a year
- 5 years
- Writing skills
- Office
- Paid parental leave
- Paid holidays
7d
FSR Analyst - Jordan
DCI Solutions —Washington, DC
- $90,000 - $120,000 a year
- Full-time
- Classroom
- Java
- Analysis skills
- Health savings account
- Relocation assistance
Quick Apply
22h
Outreach Subject Matter Expert (SME)
CACI —Annapolis Junction, MD
- $84,900 - $178,400 a year
- Full-time
- 11+ years
- High school diploma or GED
- Bachelor's degree
- Health insurance
Tier I Help Desk Analyst
KeenLogic —Washington, DC
- Full-time
- Background check
- Research
- Mid-level
- Paid time off
- Vision insurance
Quick Apply
IT Help Desk Analyst - Navy Undersea Warfare Program Support
Synchron, LLC —Washington, DC
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Tier 1 Customer Service Analyst
HUMAN TOUCH LLC —Arlington, VA
- $17.50 an hour
- 8 hour shift
- Pass drug screening
- Mid-level
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Junior CIC Analyst
Maximus —Tysons, VA
- $40,000 - $50,000 a year
- Remote
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
Service Desk Systems Analyst
Concept Plus —Fort Belvoir, VA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Help Desk Specialist I (Tier I Agent – Internal)
Aretec Inc —Ashburn, VA
- Weekends as needed
- Hybrid work
- Windows
- High school diploma or GED
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Help Desk Analyst | Temporary
The Ford Agency —Bethesda, MD
- From $27 an hour
- Temporary
- Mid-level
- Windows
- Bachelor's degree
13d
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance

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Help Desk Analyst jobs near Arlington, VA

Help Desk Specialist

Koniag Government Services -
Arlington, VA

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Job Details

Full-time
$24 - $32 an hour
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

Koniag Data Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist with an active Secret clearance to support KDS and our government customer in Arlington, VA.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Essential Functions, Responsibilities & Duties may include, but are not limited to:

Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end user and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones.
Tier II technicians are the primary POC for incident and problem resolution and escalation.
Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base.
Ensure Information Assurance (IA) requirements are met for all devices.
Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems.
Knowledge of customer support concepts and methods installed operating systems, and the IT infrastructure to serve
as customer technical analyst with responsibility for resolving the most complex customer problems.
Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals needed to support the operating environment.
Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise on new and emerging technologies.
Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.
Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ability to configure systems components such as disk drives, printers, and other peripherals needed to support the operating environment.
Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems.
Working knowledge of and experience working with Active Directory.
Working knowledge of and experience working with local and secure networks.
Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware.
Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services.
Working knowledge of and experience working in and around the Army environments and familiar with Classified IT supports.
Familiar with decommissioning of Army assets and Lifecycle Management SOPs.

Requirements:

An active Secret clearance

Extras:

Excellent problem-solving and troubleshooting skills.
Effective communication skills with the ability to explain technical concepts to non-technical stakeholders.
Ability to work independently and collaboratively in a team-oriented environment.
Certification in ITIL or other relevant service management certifications is a plus

Our Equal Employment Opportunity Policy:
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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Refine Your Search

Help Desk Analyst jobs in Arlington, VA

Help Desk Specialist

Part-Time IT Support Assistant

Help Desk Specialist I

Part-Time Help Desk Technician

IT Support Analyst

Technical Support Analyst

Service Desk Analyst

IT Analyst

FSR Analyst - Isreal

Momentum Senior Business Analyst

FSR Analyst - Jordan

Outreach Subject Matter Expert (SME)

Tier I Help Desk Analyst

IT Help Desk Analyst - Navy Undersea Warfare Program Support

Tier 1 Customer Service Analyst

Junior CIC Analyst

Service Desk Systems Analyst

Help Desk Specialist I (Tier I Agent – Internal)

Help Desk Analyst | Temporary

Service Desk Analyst

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