Top 118 Help Desk Analyst Jobs in Herndon, VA

Help Desk Analyst
CACI —Alexandria, VA
- $86,600 - $181,800 a year
- Full-time
- Mid-level
- Travel
- Experience equivalent to degree accepted
- Health insurance
IT Support Analyst
Assurety Consulting —Sterling, VA
- $60,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Commuter assistance
- Paid parental leave
10d
IT Analyst
FSi Strategies —Tysons, VA
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Help Desk Specialist I (Tier I Agent – Internal)
Aretec Inc —Ashburn, VA
- Weekends as needed
- Hybrid work
- Windows
- High school diploma or GED
- 1 year
- Paid holidays
- Health insurance
Quick Apply
FSR Analyst
DCI Solutions —Washington, DC
- $100,000 - $140,000 a year
- Full-time
- Classroom
- 5 years
- Java
- Health savings account
- Relocation assistance
Quick Apply
FSR Analyst
DCI Solutions —Washington, DC
- $100,000 - $140,000 a year
- Full-time
- Classroom
- 5 years
- Java
- Health savings account
- Relocation assistance
Quick Apply
Part-Time IT Support Assistant
TSTC —Arlington, VA
- $18 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Employee assistance program
- Flexible schedule
IT Help Desk Analyst - Navy Undersea Warfare Program Support
Synchron, LLC —Washington, DC
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Tier I Help Desk Analyst
KeenLogic —Washington, DC
- Full-time
- Background check
- Research
- Mid-level
- Paid time off
- Vision insurance
Quick Apply
10d
Part-Time Help Desk Technician
Koniag Government Services —Arlington, VA
- $28 - $32 an hour
- Part-time
- Mid-level
- Commercial
Technical Support Analyst
National Association of REALTORS® —Washington, DC
- $60,000 - $75,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Dental insurance
- Vision insurance
Quick Apply
Tier 2 IT Support Specialist
Evolver Inc —Reston, VA
- Weekends as needed
- Remote
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Junior CIC Analyst
Maximus —Tysons, VA
- $40,000 - $50,000 a year
- Remote
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
Call Center Analyst 1
Iron Bow Technologies —Manassas, VA
- $18.00 - $19.23 an hour
- Background check
- High school diploma or GED
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
8d
Help Desk Specialist
Koniag Government Services —Arlington, VA
- $24 - $32 an hour
- Full-time
- Mid-level
- Communication skills
- Commercial
- Paid holidays
- Health insurance
1d
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Service Desk Systems Analyst
Concept Plus —Fort Belvoir, VA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
CIC Analyst
Maximus —Tysons, VA
- $40,000 - $65,000 a year
- Remote
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
Service Desk Analyst
RIVIDIUM —Alexandria, VA
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Help Desk Analyst | Temporary
The Ford Agency —Bethesda, MD
- From $27 an hour
- Temporary
- Mid-level
- Windows
- Bachelor's degree
8d

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Help Desk Analyst jobs near Herndon, VA

Help Desk Analyst

CACI -
Alexandria, VA

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Job Details

Full-time
$86,600 - $181,800 a year

Benefits

Health insurance

Qualifications

Bachelor's degree in information technology
IT user and group management
Secret Clearance
Mid-level
Associate's degree in information technology
Customer support ticket management
Resolving technical support tickets
Customer issue escalation
1 year
Associate's degree
IT department experience
Information Technology

Full Job Description

Job ID

328372

Job Title: Help Desk Analyst

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

* * *

The Opportunity:
The person in this role will Perform as a Help Desk Analyst supporting a Joint Interagency Task Force that reports to the Deputy Secretary of Defense, to better align authorities and resources to rapidly deliver Joint C-sUAS capabilities to America's warfighters, defeat adversary threats, and promote sovereignty over national airspace.

Responsibilities:

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Operates with appreciable latitude in developing methodology and presenting solutions to problems.
Contributes to deliverables and performance metrics where applicable.
Responds to user queries on troubleshooting IT systems.
Processes requests for access and deactivation.
Forwards trouble tickets to appropriate administrator SMEs or higher echelons.

Qualifications:

Required:

Active Secret Clearance at the time of hire.
Associate degree in Information Technology or a related field, or one year of equivalent IT support experience in lieu of the degree.
Minimum of four (4) years of Help Desk support experience.

Desired:

Bachelor’s degree in Information Technology or a related discipline, or three years of equivalent IT support experience in lieu of the degree.
Minimum of seven (7) years of Help Desk support experience.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$86,600 - $181,800

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Apply Now

Refine Your Search

Help Desk Analyst jobs in Herndon, VA

Help Desk Analyst

IT Support Analyst

IT Analyst

Help Desk Specialist I (Tier I Agent – Internal)

FSR Analyst

FSR Analyst

Part-Time IT Support Assistant

IT Help Desk Analyst - Navy Undersea Warfare Program Support

Tier I Help Desk Analyst

Part-Time Help Desk Technician

Technical Support Analyst

Tier 2 IT Support Specialist

Junior CIC Analyst

Call Center Analyst 1

Help Desk Specialist

Service Desk Analyst

Service Desk Systems Analyst

CIC Analyst

Service Desk Analyst

Help Desk Analyst | Temporary

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