Top 38 Help Desk Analyst Jobs in Minneapolis, MN

IT Support Specialist
ADVANCED WEB TECHNOLOGIES, INC —Minneapolis, MN
- $23 - $30 an hour
- Monday to Friday
- Azure
- Customer service
- Mid-level
- Health savings account
- Paid holidays
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Support Analyst
TempWorks Software —Bloomington, MN
- $40,000 - $55,000 a year
- On call
- Research
- Office
- SQL
- Health savings account
- AD&D insurance
Workday Service Desk Support - Finance (Location Flexible)
RSM —Minneapolis, MN
- $49,800 - $79,200 a year
- Full-time
- Oracle
- Finance
- Fair chance
- Work from home
- Opportunities for advancement
IT Support Specialist Tier II
AIIStar Construction —Eden Prairie, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
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Research & Data Analyst – Healthcare
Miga Solutions —Plymouth, MN
- Office
- Microsoft Office
- 3 years
- Paid holidays
- Health insurance
IT Data Analyst II
Apothecary Products —Burnsville, MN
- $65,395 - $98,093 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
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Sr Manager Cybersecurity Defense(Remote Or Hybrid)
Target —Brooklyn Park, MN
- $132,000 - $238,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
Manager of ITSM Operations
Ryan Companies US Inc —Minneapolis, MN
- $105,000 - $130,000 a year
- Urgently hiring
- Computer Science
- Mid-level
- Analysis skills
- Health savings account
- Disability insurance
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Epic Inpatient Orders Analyst - Remote
Optum —Eden Prairie, MN
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- 5 years
- Pass drug screening
- Mid-level
Epic Beacon Analyst - Remote
Optum —Eden Prairie, MN
- $72,800 - $130,000 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
Epic Professional Billing Analyst - Remote
Optum —Eden Prairie, MN
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
DevOps Analyst - ITS2
State of Minnesota - Minnesota IT Services —Saint Paul, MN
- $28.67 - $46.62 an hour
- Online Application
- Hybrid work
- Azure
- Mid-level
- Master's degree
- Paid parental leave
- Paid holidays
9d
Field Support Analyst
USI Holdings Corporation —Bloomington, MN
- $65,000 - $75,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Health savings account
Business Analyst – IT Support Center
HealthPartners/GHI —Bloomington, MN
- $32.31 - $48.47 an hour
- Full-time
- Computer Science
- Mid-level
- Analysis skills
- Health insurance
1d
Wealth Strategies and Solutions Data Analyst
Royal Bank of Canada —Minneapolis, MN
- $70,000 - $130,000 a year
- Full-time
- Marketing
- Customer service
- 5 years
- Disability insurance
- Health insurance
IT Service Management Analyst
Fairview Health Services —Minneapolis, MN
- $74,006.40 - $104,499.20 a year
- On call
- 5 years
- Mid-level
- Analysis skills
9d
Lead Engineer - Red Team(Remote Or Hybrid)
Target —Brooklyn Park, MN
- $132,000 - $238,000 a year
- Full-time
- Remote
- Continuous improvement
- Travel
- Mentoring
- Paid holidays
- Disability insurance
8d
Knowledge Content Strategist - Management Analyst 4
State of Minnesota - Employ & Econ Development Dept —Saint Paul, MN
- $34.07 - $50.53 an hour
- Online Application
- Hybrid work
- Background check
- Mid-level
- Office
- Paid parental leave
- Paid holidays
1d
Senior Data Analyst - Investment Insight
Royal Bank of Canada —Minneapolis, MN
- $70,000 - $130,000 a year
- Full-time
- Mid-level
- Office
- Finance
- Disability insurance
- Health insurance
3d
IT Advanced Automation Quality Analyst/Tester - ITS4
State of Minnesota - Minnesota IT Services —Saint Paul, MN
- $37.72 - $62.21 an hour
- Full-time
- Hybrid work
- Mid-level
- Java
- Master's degree
- Paid parental leave
- Paid holidays
3d

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Help Desk Analyst jobs near Minneapolis, MN

IT Support Specialist

ADVANCED WEB TECHNOLOGIES, INC -
Minneapolis, MN

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Job Details

$23 - $30 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer service
Windows
Microsoft Office
Desktop (troubleshooting support)
Network support
IT department experience

Full Job Description

AWT is a leading manufacturer of custom labels, flexible packaging, and precision converting solutions servicing Healthcare, Consumer Brand, and Technology clients worldwide. AWT employs nearly 650 associates and operates facilities in Minneapolis, MN (Headquarters), South Elgin, IL, Hauppauge, NY, Grand Blanc, MI, Anaheim, CA, Ottawa and Toronto, Canada, Winston-Salem and Garner, NC. AWT is the trusted partner for leading brands, delivering comprehensive, innovative, and sustainable solutions with exceptional quality, expertise, and responsiveness. More information about AWT can be found at www.awtlabelpack.com

AWT offers comprehensive benefits including medical, dental, vision, life insurance and other voluntary supplemental insurance coverages, HSA, 401k with match, holidays and paid time off.

AWT has the following position open in our Minneapolis, MN location:

The schedule for this position is Monday - Friday, Hours are - 9-5pm. Additional days and hours may be necessary due to production requirements.

The IT Support Analyst role will serve as a member of the overall AWT IT organization, focused primarily on supporting production and front office technologies and operations. This role will be a mid-level contributor with growth opportunities across AWT IT. This position will be responsible for level 1-3 support of all technology used across all AWT facilities. Additionally, this role will participate and contribute to IT initiatives across all AWT’s business, as appropriate. This position will be on-site at an AWT facility primarily, with opportunities for remote work at times. The role will participate in IT support and projects for all AWT locations.

Responsibilities:

- Provide day-to-day IT operations support and hands-on activities in a production environment. Primary Responsibilities include PC Configuration and Deployments, User Administration, Hardware break/fix and support, Software support, end user support, and other general IT Service Desk Functions.
- Assist in IT projects and efforts driven by AWT leadership.
- Help implement and support IT operational best practices.
- Contribute ideas and recommendations to IT leadership within overall AWT IT.
- Take work direction from IT infrastructure leadership and Senior IT peers.
- Work within applicable AWT IT and Security policies.

Who does the IT Support Specialist work with?

The IT Support Specialist role will work with AWT IT peers & leadership, local business leadership, and users within the AWT facilities. This role will take primary work direction from the IT Support Manager.

Qualifications and Education Requirements

- 3-5+ years IT support experience
- Experience working within an IT Service Organization
- Team focused and self-motivated
- Strong Customer Service Mindset and communication skills
- Proficient in end-user computer technologies
- Experience with Windows OS, Microsoft 365, and other common technologies
- Experience supporting production manufacturing and shipping systems a plus
- Experience supporting Windows Server Environments a plus
- Strong in ideation and problem solving
- Aptitude to learn, grow and stay current with technology evolution
- Level 1-2 hands-on experience supporting LAN/WLAN technologies
- Desire to develop future expertise in areas such as: Client Engineering, Core infrastructure (Azure AD/AD, Server engineering), IT Security, etc.

Preferred Skills

- Microsoft technology certifications, MCA Windows, M365, and Azure
- ITSM and end user support certifications
- Security operator equivalent experience or certifications

AWT is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for available positions by submitting an application or resume for consideration. AWT will not discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state and local laws. It is AWT's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Please note these job descriptions are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Refine Your Search

Help Desk Analyst jobs in Minneapolis, MN

IT Support Specialist

Support Analyst

Workday Service Desk Support - Finance (Location Flexible)

IT Support Specialist Tier II

Research & Data Analyst – Healthcare

IT Data Analyst II

Sr Manager Cybersecurity Defense(Remote Or Hybrid)

Manager of ITSM Operations

Epic Inpatient Orders Analyst - Remote

Epic Beacon Analyst - Remote

Epic Professional Billing Analyst - Remote

DevOps Analyst - ITS2

Field Support Analyst

Business Analyst – IT Support Center

Wealth Strategies and Solutions Data Analyst

IT Service Management Analyst

Lead Engineer - Red Team(Remote Or Hybrid)

Knowledge Content Strategist - Management Analyst 4

Senior Data Analyst - Investment Insight

IT Advanced Automation Quality Analyst/Tester - ITS4

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