Top 21 Help Desk Analyst Jobs in Phoenix, AZ

IT Support Analyst II
HCTec —Mesa, AZ
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
Quick Apply
EHR Help Desk Analyst
Southwest Human Development Inc —Phoenix, AZ
- CPR Certification
- HIPAA
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
Service Desk Analyst I
Republic Services —Phoenix, AZ
- $18.90 - $28.60 an hour
- Full-time
- High school diploma or GED
- Entry level
- AD&D insurance
- Employee stock purchase plan
19h
Service Desk Analyst
Mattamy Homes —Scottsdale, AZ
- Full-time
- Mid-level
- Office
- Travel
IT On-Site Support Technician
WSP —Tempe, AZ
- $60,800 - $83,600 a year
- Computer Science
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
Business Systems Analyst I
Kenco —Litchfield Park, AZ
- Full-time
- Computer science
- Computer Science
- SQL
- Paid parental leave
- Health savings account
Enterprise Application Support Analyst 1
Choice Hotels —Scottsdale, AZ
- Extended hours
- Computer Science
- Research
- Office
- Paid jury duty
- Paid holidays
Analyst I, Technical Support (CE - Tools and Technology)
WM —Phoenix, AZ
- 8 hour shift
- Computer Science
- Research
- Ability to lift 50 pounds
- Employee stock purchase plan
- Paid holidays
QA Analyst
CREXENDO, INC —Tempe, AZ
- Full-time
- Azure
- Computer Science
- Mid-level
Quick Apply
SYSTEMS/LAN ADMINISTRATOR
State of Arizona —Phoenix, AZ
- Up to $34.66 an hour
- Full-time
- Azure
- Mid-level
- Driver's License
- Paid parental leave
- Paid holidays
3d
BUSINESS INTELLIGENCE ANALYST INTERMEDIATE
State of Arizona —Phoenix, AZ
- $65,968 - $120,532 a year
- Full-time
- Microsoft Access
- Computer Science
- English
- Paid parental leave
- Paid holidays
8d
Director, Digital Workplace and End User Services
onsemi —Scottsdale, AZ
- Online Application
- Bachelor's degree
- US work authorization
- Scripting
SIS Business Analyst II (Level 2)
Edupoint Educational Systems LLC —Mesa, AZ
- Extended hours
- Mid-level
- Office
- 3 years
- Free parking
- Wellness program
Quick Apply
4d
Technical Product Analyst
PrismHR —Chandler, AZ
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
1d
IT Infrastructure Engineer III / Senior
APS —Phoenix, AZ
- Monday to Friday
- Background check
- Customer service
- 5 years
QA Lead, Quality Engineering (The Architect of "It Just Works")
Ron Turley Associates LLC —Glendale, AZ
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply

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Help Desk Analyst jobs near Phoenix, AZ

IT Support Analyst II

HCTec -
Mesa, AZ

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer Science
Desktop administration
Associate's degree
CompTIA A+
Information Technology

Full Job Description

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.

Essential Functions:

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

1. Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.

2. Answer and respond to and resolve help desk requests in a timely manner.

3. Analyze and troubleshoot complex technical problems and provide effective solutions.

4. Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.

5. Perform routine maintenance on computer systems, such as backups and software updates.

6. Manage user accounts and permissions across various systems and applications.

7. Participate in the development and implementation of IT policies and procedures.

8. Document and maintain a knowledge base of common issues and solutions.

9. Assist with the testing and implementation of new software and hardware.

10. 24/7 On-Call IT Support rotation.

11. Travel to client locations in the local area.

Knowledge, Skills, & Abilities:

Education:

· Bachelor's degree in Computer Science, Information Technology, or related field.

· 2+ years of experience in IT support or related role.

Experience:

· Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.

· Experience with server administration and virtualization technologies.

· Excellent written and verbal communication skills.

Requirements

· Ability to work independently and in a team environment.

· Strong problem-solving and analytical skills.

· Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.

· Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

INDCORP

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Relocate:

Mesa, AZ: Relocate before starting work (Required)

Work Location: On the road

Quick Apply

Refine Your Search

Help Desk Analyst jobs in Phoenix, AZ

IT Support Analyst II

Support Analyst I (Remote)

EHR Help Desk Analyst

Service Desk Analyst I

Service Desk Analyst

IT On-Site Support Technician

Business Systems Analyst I

Enterprise Application Support Analyst 1

Analyst I, Technical Support (CE - Tools and Technology)

QA Analyst

SYSTEMS/LAN ADMINISTRATOR

BUSINESS INTELLIGENCE ANALYST INTERMEDIATE

Director, Digital Workplace and End User Services

SIS Business Analyst II (Level 2)

Technical Product Analyst

IT Infrastructure Engineer III / Senior

QA Lead, Quality Engineering (The Architect of "It Just Works")

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