Top 17 Help Desk Analyst Jobs in Utah

Accounting / Accountant - Client & Customer Support
Caselle —Provo, UT
- Full-time
- Remote
- 1 year
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Payroll / Payroll Client Services/CSR
Caselle —Provo, UT
- Full-time
- Hybrid work
- Accounting
- 1 year
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Customer Service - Accounts Receivable / Utility Billing Support
Caselle —Provo, UT
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Service Desk Analyst
Ultradent Products Inc. —South Jordan, UT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Engineering-Draper-Analyst/Associate-Help Desk User Support
Goldman Sachs —Draper, UT
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
IT Technical Support
GSP Marketing Technologies —Provo, UT
- Research
- Mid-level
- High school diploma or GED
Quick Apply
Service Desk Analyst (Part-Time)
ServiceTec —Salt Lake City, UT
- $20 - $22 an hour
- Part-time
- Hybrid work
- Computer Science
- Windows
- Experience equivalent to degree accepted
- Military leave
- Paid time off
Quick Apply
IT Service Desk Analyst - On-Site; Not Remote
Ogden Clinic —South Ogden, UT
- Weekends as needed
- Mid-level
- High school diploma or GED
- Clinic
- Profit sharing
- Health savings account
Quick Apply
ANR - Help Desk Analyst - MPSC
Alaska Northstar Resources, LLC —Ogden, UT
- $77,000 - $95,000 a year
- Online Application
- Azure
- Mid-level
- 3 years
- Opportunities for advancement
10d
Senior HRIS Analyst
PACS —Salt Lake City, UT
- Full-time
- Basic math
- Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
7d
Service Desk Manager
Packsize —Salt Lake City, UT
- Full-time
- Clean driving record
- Salesforce
- Data analysis skills
- Health savings account
- Disability insurance
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Product Data Analyst
Wand —Salt Lake, UT
- $145,000 - $175,000 a year
- Full-time
- Remote
- SQL
- Senior level
Systems Administrator
Aleknagik Technology —Dugway, UT
- Full-time
- 5 years
- English
- High school diploma or GED
Quick Apply
Cybersecurity Analyst
Sunwest Bank —Sandy, UT
- Monday to Friday
- Hybrid work
- Azure
- Computer Science
- Heavy lifting
Quick Apply
Senior Enterprise Application Administrator
Salt Lake Community College —Taylorsville, UT
- $87,499.54 - $95,455.87 a year
- Full-time
- Windows
- Residential
- Master's degree
10h
Business Analyst
AHU Technologies Inc —United States
- $50 - $55 an hour
- Full-time
- Remote
- Computer science
- 7 years
- Computer Science
Quick Apply

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Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
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Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
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Help Desk Analyst jobs near Utah

Accounting / Accountant - Client & Customer Support

Caselle -
Provo, UT

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Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Live chat
Email customer support
Technical support via phone
Accounts payable
Finance
Phone communication
Managing clients in a customer support role
Collaboration with product development teams
Customer engagement
Debits & credits
Experience with SaaS (as product category for technical sales engineers)
Accounting standards
1 year
Technical support via email
SaaS
Communication skills
Technical Proficiency
Email support
Entry level
Cross-functional communication
Client interaction via phone calls

Full Job Description

At Caselle, we believe great software starts with great service. We're a growing technology company of just over 200 employees based in Provo, Utah, helping local governments and organizations modernize their operations through intuitive, cloud-based solutions. As we continue to expand, we're looking for a Client Service Analyst who's passionate about helping people and thrives in a dynamic, fast-paced environment.As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting clients by phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the most value out of our software. You'll work closely with our product, engineering, and implementation teams, acting as the bridge between customers and technology. Your goal is to turn every interaction into a positive experience and every problem into a solution.You'll be the kind of person who enjoys learning new systems, figuring things out, and explaining complex ideas in simple, friendly ways. Whether it's helping a customer resolve a technical challenge, guiding them through new features, or documenting insights that improve our processes, you'll play an important role in shaping how our clients see us - as trusted partners who care about their success.A few things that will help you succeed in this role:

Accounting or bookkeeping experience.
Knowledge around financial statements, debits and credits, and full-cycle accounting principles.
AP or AR knowledge.
1-3 years of experience in customer service, client support, or help desk roles, ideally in a SaaS or software environment.
Excellent verbal and written communication skills - you're clear, empathetic, and professional.
A knack for troubleshooting and problem-solving, paired with curiosity and patience.
Comfort with technology and a genuine desire to help people succeed with it.

In return, you'll enjoy competitive pay, a comprehensive benefits package (health, dental, vision, PTO, and 401(k)), and flexible hybrid or remote work options. Most importantly, you'll be part of an innovative, collaborative culture where new ideas are encouraged and growth is constant.If you're ready to build meaningful relationships, grow your technical expertise, and make an impact every day, we'd love to meet you.

Quick Apply

Refine Your Search

Help Desk Analyst jobs in Utah

Accounting / Accountant - Client & Customer Support

Payroll / Payroll Client Services/CSR

Customer Service - Accounts Receivable / Utility Billing Support

Service Desk Analyst

Engineering-Draper-Analyst/Associate-Help Desk User Support

IT Technical Support

Service Desk Analyst (Part-Time)

IT Service Desk Analyst - On-Site; Not Remote

ANR - Help Desk Analyst - MPSC

Senior HRIS Analyst

Service Desk Manager

Product Data Analyst

Systems Administrator

Cybersecurity Analyst

Senior Enterprise Application Administrator

Business Analyst

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