Top 327 Help Desk Assistant Jobs

IT Administrative Assistant
BerryDunn —Portland, ME
- $24 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Administrative Software Specialist
Confidential —New Hyde Park, NY
- $66,000 - $90,000 a year
- Full-time
- AutoCAD
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Administrative Assistant
BerryDunn —Portland, ME
- $24 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Operations & Tech Assistant Remote | Project-Based
House of Hearts Administration —Hollywood, FL
- $17 - $25 an hour
- Per diem
- Remote
- Google Workspace
- Pediatrics
- Entry level
- Flexible schedule
Quick Apply
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
IT- Help Desk Ticket Assistant
Velo Associates PLC —Grand Rapids, MI
- $18 - $23 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Help Desk Assistant, Crayola Experience
Crayola LLC —Orlando, FL
- Part-time
- English
- Ability to lift 50 pounds
- Children
- Health insurance
- 401(k)
Online Help Desk Assistant
Alpine School District —American Fork, UT
- $18.74 an hour
- Microsoft Office
- 16+ years old
- Associate's degree
14d
Part-Time IT Support Assistant
TSTC —Arlington, VA
- $18 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Employee assistance program
- Flexible schedule
Technical Support - Technical Assistant I
Tricon Solutions —Monroeville, PA
- $22 an hour
- Contract
- Entry level
Quick Apply
Vendor Support Assistant
Murcor, Inc —California
- $19 - $20 an hour
- Remote
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Work from home
Quick Apply
Student Employee-SHSU Online-Support Desk Assistant
Sam Houston State University —Huntsville, TX
- $15 an hour
- Part-time
- University
- Reliable transportation
- Entry level
IT Assistant
Zonberation Group —Bellevue, WA
- $23 an hour
- Part-time
- No experience needed
- Office
- In-person
Quick Apply
Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
College Aide- Help Desk Technician
DEPT OF YOUTH & COMM DEV SRVS —New York, NY
- $19.14 - $24.08 an hour
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Work from home
- Loan forgiveness
Lab Assistant - School of Information Technology
Ivy Tech Community College —Lafayette, IN
- Part-time
- Laboratory
- Communication skills
- Entry level
- Health insurance
- Employee assistance program
Helpdesk Assistant (Fulltime)
Two95 International Inc. —Cherry Hill, NJ
- Full-time
- Entry level
Quick Apply
Project Coordinator - Software and IT
Mehr Consultancy —Irving, TX
- $18 - $20 an hour
- Full-time
- Office
- Entry level
Quick Apply
INFORMATION SYSTEMS ASSISTANT
GEARY PACIFIC CORPORATION —Anaheim, CA
- $27 - $29 an hour
- Full-time
- Azure
- ERP systems
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
IT Assistant/Technical Support
Advance Nursing Services —Downey, CA
- $16.04 an hour
- Part-time
- High school diploma or GED
- Travel
- Entry level
- Health insurance
- Life insurance

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IT Administrative Assistant

BerryDunn -
Portland, ME

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Job Details

Full-time
$24 - $26 an hour

Qualifications

Customer communication

Full Job Description

Overview

BerryDunn, Northern New England's largest Accounting, Management, and Information Technology Consulting Firm, is seeking a highly organized and customer-focused Technology Administrative Assistant to support internal IT Operations. This role serves as a key front-line resource for employee technology support and contributes to IT service delivery, asset management, and administrative operations at our Portlandheadquarters.

At BerryDunn, you will have the opportunity to collaborate with highly skilled employees in a dynamic team environment, working on cutting-edge technologies and projects. This full-time position is based at our Portland, ME headquarters, and reports to the Desktop Support Manager.

You Will

Service Desk & Customer Support

Manage the walk-up service counter in the Portland office, providing general support to employees and demonstrating a strong ability to understand and meet customer needs, ensuring a positive experience.
Triage and dispatch calls to the appropriate IT staff.
Create, assign, and update tickets for calls and walk-up service.

Asset & Inventory Management

Coordinate distribution, return, and tracking of IT equipment.
Prepare, provision, and deploy laptops for employees.
Process returned equipment and manage life-cycle updates.
Submit warranty claims for damaged hardware.
Maintain loaner equipment inventory.
Track software licensing inventory.

Operational & Administrative Support

Generate reports for IT hardware, software, and service systems.
Support on-boarding and firm initiatives.
Serve as liaison between IT and departments.
Maintain documentation and knowledge resources.
Coordinate IT meetings and activities.
Communicate effectively with the Technology team and other stakeholders.
Manage multiple tasks efficiently.
Other duties as assigned.

You Have

Strong organizational skills and attention to detail, with a focus on execution and follow-through.
Excellent communication and customer service skills.
Demonstrated ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft 365 core applications (Outlook, Word, Excel).
Experience with ticketing and inventory tools.
Experience in IT support or administrative role.
High School Diploma/GED

Compensation Details

The hourly rate for this role is $24-$26 per hour. This rate range represents BerryDunn’s good faith and reasonable estimate of the possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications more than the minimum requirements for this posting, that applicant is encouraged to apply, and a final rate may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The hourly rate for the finalist selected for this role will be based on a variety of factors, including but not limited to, years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations.

BerryDunn Benefits & Culture

Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what’s expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact [email protected] to request an accommodation.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

About BerryDunn

BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm’s tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm.

BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. Led by CEO Sarah Belliveau, the firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com.

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