Top 8 Help Desk Associate Jobs in Dallas, TX

IT Support Associate II, OTS
Amazon.com Services LLC —Richardson, TX
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Help Desk Associate
Greenhill School —Dallas, TX
- Weekends as needed
- School experience
- Classroom
- Mid-level
ATM Monitoring Associate I
NCR Atleos —Frisco, TX
- $25.00 - $26.44 an hour
- Full-time
- Background check
- Oracle
- Microsoft Outlook
Quick Apply
Data Processing Support Associate
TIB, N.A. —Farmers Branch, TX
- Hybrid work
- Microsoft Word
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Associate CRM Client Success Coach
Aesthetic Record —Irving, TX
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
10d
Sr. Technical Support Associate
Super Micro Computer —Plano, TX
- $70,304 - $148,000 a year
- Weekends as needed
- Computer Science
- Up to 50% travel
- Windows
Business Manager - Senior Associate
JPMorganChase —Plano, TX
- Full-time
- Research
- Mid-level
- US work authorization
- Health insurance
- Tuition reimbursement
Customer Service Technical Associate - Tax Content
Wolters Kluwer —Coppell, TX
- $30,800 - $56,525 a year
- Overtime
- Sales
- Computer literacy
- Travel
- Commuter assistance
- Paid parental leave

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Help Desk Associate jobs near Dallas, TX

IT Support Associate II, OTS

Amazon.com Services LLC -
Richardson, TX

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Job Details

Full-time
$23 - $37 an hour

Benefits

Paid parental leave
Health insurance
Parental leave
Employee assistance program
401(k) matching
Benefits from day one

Qualifications

Equipment troubleshooting

Full Job Description

DESCRIPTION

About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take
on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.

About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.

What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.

Key job responsibilities
Responsibilities include, but are not limited to:

Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
Handling support requests and procedures across the network.
Assisting in training new hires.
Continuous learning of new technologies.
Supporting customers from multiple buildings in the area, as well as remote customers.
Traveling within your local or regional area to support our customers.

BASIC QUALIFICATIONS

Experience working with computer systems and troubleshooting
Experience in a dynamic environment with a high degree of customer service
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience

PREFERRED QUALIFICATIONS

CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, TX, Richardson - 23.00 - 37.00 USD hourly

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Refine Your Search

Help Desk Associate jobs in Dallas, TX

IT Support Associate II, OTS

Help Desk Associate

ATM Monitoring Associate I

Data Processing Support Associate

Associate CRM Client Success Coach

Sr. Technical Support Associate

Business Manager - Senior Associate

Customer Service Technical Associate - Tax Content

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