Top 2 Help Desk Associate Jobs in Scranton, PA

IT Associate
Ratchford Law Group, P.C. —Moosic, PA
- $20 - $23 an hour
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
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CRM / Salesforce Systems Administrator
Pencor Services —Palmerton, PA
Ability to develop and maintain CRM custom objects, formula fields, workflows, validation rules, custom views, dashboards and generate reports.
$50,000 - $75,000 a year
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Distribution Center Help Desk
Fastenal —Jessup, PA
Working as Full-time Distribution Center Help Desk, you will provide customer service to Fastenal branches by answering general questions, providing tracking,…
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Analyst, Associate Technology Support
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Analyze software/hardware performance issues. Level 1 support during peak periods.
$59,300 - $77,805 a year
6d
Training Associate
Privia Health —Columbus, OH
Must have a valid drivers license and have a reliable form of transportation. Leverages curriculum and tools to train EHR concepts.
$55,000 - $65,000 a year
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IT Associate

Ratchford Law Group, P.C. -
Moosic, PA

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Job Details

Full-time
$20 - $23 an hour

Qualifications

Driver's License
Computer networking
Organizational skills

Full Job Description

Job Summary
We are seeking a motivated and detail-oriented Associate to join our team. The ideal candidate will play a crucial role in supporting various IT functions, ensuring smooth operations and effective communication across departments. This position requires a strong understanding of computer networking and the ability to analyze and troubleshoot issues as they arise.

Responsibilities include the following:

Imports and Exports all Client Data in accordance with Client Standards.
Generate Daily/Weekly/Monthly reports for all clients.
Responsible for transmission of all client update files, & reports.
Creates and performs Backups, Disaster Recovery, Information Security.
Review and improve current processes via process automation programming.
Assist other departments in any technical support issues:
Report creation
Document Templates
Media Management
Desktop Support
Computer Administration
Recommend new technologies where applicable.

Skills/Qualifications:

Must have attention to detail to ensure all tasks are completed accurately and transmitted on a timely basis.
Must be able to adapt to an ever changing enviroment by learning new platforms, tasks, and processes.
Office skills such as Excel, Word, Outlook, Websites, FTP, and other general IT knowledge for interaction with EDI’s (Exchange Data Interfaces).
Active Directory experience is a plus.
Database Experience (MS SQL) is a plus.
Visual Studio .NET experience is a plus.
Organizational skills.
Candidate must pass background check and drug screening.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Work Location: In person

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IT Associate

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