Top 11184 Help Desk Associates Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)
Highspring —Nashville, TN
- $16 - $19 an hour
- Remote
- Bilingual
- Research
- Ability to sit for extended periods
- Opportunities for advancement
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Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Health insurance
- 401(k) matching
Help Desk Specialist I - Clinical Applications
Nuvodia, LLC —Remote
- $17.73 - $28.50 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
14d
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
Help Desk Technical Support - Shift Wednesday - Sunday, 3:00pm -11:30pm- US Citizenship required
General Dynamics Information Technology —Washington, DC
- $25.63 - $28.75 an hour
- Mid-level
- Office
- In-person
- Paid holidays
- 401(k) matching
14d
Dental Hygienist
Endodontic & Periodontic Associates. LTD —Homewood, IL
- $40 - $55 an hour
- Full-time
- Dental office
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Medical Assistant, CCMA/RMA
Centers for Gastroenterology —Greeley, CO
- $20.00 - $26.50 an hour
- Full-time
- Spanish
- CPR Certification
- Vital signs
- Free parking
- Health savings account
Quick Apply
14d
Registered Nurse - Staff Trainer
Arc Allegany-Steuben —Wellsville, NY
- From $62,356.32 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Paid training
- Health insurance
Quick Apply
IT Technician – MSP Onsite & Help Desk
LDD Consulting, Inc. —Albuquerque, NM
- From $20.42 an hour
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Physician Primary Care - FQHC
Preferred Family Healthcare —Quincy, IL
- Full-time
- Medicine
- Addiction Medicine
- Primary Care
- Loan repayment program
- Health insurance
Quick Apply
Senior Electrical Estimator
InPwr —Indianapolis, IN
- Online Application
- Background check
- Pass drug screening
- Office
- Paid holidays
- Relocation assistance
Quick Apply
Front Desk Receptionist (Can speak Chinese and English)
iCare Medical Group —Monterey Park, CA
- $19.20 - $22.00 an hour
- Full-time
- Primary Care
- English
- Clinic
- 401(k)
- Paid time off
Quick Apply
Associate Attorney
Daspit Law Firm —Dallas, TX
- $100,000 - $135,000 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Associate Attorney
Daspit Law Firm —Oklahoma City, OK
- $100,000 - $135,000 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Licensed Outpatient Clinician
Children's Hope Alliance —Statesville, NC
- $55,000 - $65,000 a year
- On call
- School experience
- LMFT
- Computer literacy
Quick Apply
COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)
Trece, Inc —Adair, OK
- From $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Software/Hardware Test Engineer
Spraying Systems Co —Springfield, IL
- $95,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
Sales & Quality Manager – Ready Mix / Concrete
Confidential —Mount Vernon, OH
- $57,464.02 - $130,000.00 a year
- Full-time
- Background check
- Mid-level
- Business development
- Health savings account
- Health insurance
Quick Apply

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Help Desk Specialist

Concept Plus -
Remote

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Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

Help Desk Associates jobs

Help Desk Specialist

Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)

Service Desk Analyst - Remote (After Hours)

Help Desk Specialist I - Clinical Applications

IT Specialist (Tier 1)

Help Desk Technical Support - Shift Wednesday - Sunday, 3:00pm -11:30pm- US Citizenship required

Dental Hygienist

Medical Assistant, CCMA/RMA

Registered Nurse - Staff Trainer

IT Technician – MSP Onsite & Help Desk

Physician Primary Care - FQHC

Senior Electrical Estimator

Front Desk Receptionist (Can speak Chinese and English)

Associate Attorney

Associate Attorney

Licensed Outpatient Clinician

COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)

Software/Hardware Test Engineer

Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

Sales & Quality Manager – Ready Mix / Concrete

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