Top 11462 Help Desk Associates Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Health insurance
- 401(k) matching
Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)
Highspring —Nashville, TN
- $16 - $19 an hour
- Remote
- Bilingual
- Research
- Ability to sit for extended periods
- Opportunities for advancement
Quick Apply
Help Desk Specialist I - Clinical Applications
Nuvodia, LLC —Remote
- $17.73 - $28.50 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
13d
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Customer Care Associate
Health Advocate —Remote
- From $16.50 an hour
- Full-time
- Remote
- Medical office experience
- HIPAA
- Organizational skills
- Paid holidays
- Health insurance
Associate Attorney
Daspit Law Firm —San Antonio, TX
- $100,000 - $135,000 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Interventional Radiologic Technologist
NEPHROLOGY ASSOCIATES of Delaware —Milford, DE
- $38 - $42 an hour
- 8 hour shift
- Background check
- CPR Certification
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
14d
Associate Attorney
Daspit Law Firm —El Paso, TX
- $120,000 - $150,000 a year
- Full-time
- Writing skills
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Dental Hygienist - Sign On Bonus
Endodontic & Periodontic Associates. LTD —Oak Lawn, IL
- $40 - $55 an hour
- Part-time
- Dental office
- Primary Care
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse
Amy S Beck, DO PC —St. Louis, MO
- $28 - $30 an hour
- Full-time
- Background check
- Nursing
- Anatomy knowledge
- Wellness program
- Health insurance
Quick Apply
IT Technician – MSP Onsite & Help Desk
LDD Consulting, Inc. —Albuquerque, NM
- From $20.42 an hour
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Associate Attorney
Daspit Law Firm —Houston, TX
- $100,000 - $135,000 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
Senior Electrical Estimator
InPwr —Indianapolis, IN
- Online Application
- Background check
- Pass drug screening
- Office
- Paid holidays
- Relocation assistance
Quick Apply
Front Desk Receptionist (Can speak Chinese and English)
iCare Medical Group —Monterey Park, CA
- $19.20 - $22.00 an hour
- Full-time
- Primary Care
- English
- Clinic
- 401(k)
- Paid time off
Quick Apply
Licensed Outpatient Clinician
Children's Hope Alliance —Statesville, NC
- $55,000 - $65,000 a year
- On call
- School experience
- LMFT
- Computer literacy
Quick Apply
Sales & Quality Manager – Ready Mix / Concrete
Confidential —Mount Vernon, OH
- $57,464.02 - $130,000.00 a year
- Full-time
- Background check
- Mid-level
- Business development experience
- Health savings account
- Health insurance
Quick Apply
Associate Dentist - $50K Sign On Bonus
Real Life Dental Care —Blacksburg, VA
- Full-time
- Dental office
- Doctoral degree
- Mid-level
Quick Apply
4d
COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)
Trece, Inc —Adair, OK
- From $50,000 a year
- Full-time
- Background check
- Microsoft Excel
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply

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Help Desk Specialist

Concept Plus -
Remote

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Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

Help Desk Associates jobs

Help Desk Specialist

Service Desk Analyst - Remote (After Hours)

Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)

Help Desk Specialist I - Clinical Applications

Helpdesk Customer Support

Customer Care Associate

Associate Attorney

Interventional Radiologic Technologist

Associate Attorney

Dental Hygienist - Sign On Bonus

Registered Nurse

IT Technician – MSP Onsite & Help Desk

Associate Attorney

Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

Senior Electrical Estimator

Front Desk Receptionist (Can speak Chinese and English)

Licensed Outpatient Clinician

Sales & Quality Manager – Ready Mix / Concrete

Associate Dentist - $50K Sign On Bonus

COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)

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