Top 188 Help Desk Implementation Jobs in Fairfax, VA

Technical Consultant - Patient Monitoring (Field: Alexandria/Fairfax, VA)
Philips —Alexandria, VA
- $29 - $45 an hour
- Overtime
- Computer Science
- Hospital
- Customer service
- Health savings account
- Employee stock purchase plan
AI Platform Customer Support Engineer
DCI Solutions —Chantilly, VA
- $140,000 - $180,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Travel
- Health savings account
- Relocation assistance
Quick Apply
Desktop Support Specialist
Oneida Techical Solutions —Fort Belvoir, VA
- $65,000 - $80,000 a year
- 8 hour shift
- Background check
- Bachelor of Science
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Senior Helpdesk Engineering Management Specialist (TS/SCI Poly)
Deloitte —Arlington, VA
- $113,000 - $188,400 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
Help Desk Professional
Tecolote Research, Inc. —Arlington, VA
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid jury duty
- AD&D insurance
365 Admin and Help Desk Manager (5788)
Three Saints Bay, LLC —Manassas, VA
- $100,000 - $120,000 a year
- Hybrid work
- Background check
- Computer science
- 7 years
Quick Apply
Tier 1 Help Desk Analyst
Apavo Corporation —Arlington, VA
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Tier 2 Help Desk/ System Administrator
Cyber Defense Technologies —Chantilly, VA
- $120,000 - $160,000 a year
- Computer Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
4d
Enterprise Help Desk (EHD) Tier 1
Leidos —Lorton, VA
- $45,500 - $82,250 a year
- 8 hour shift
- PMP
- Mid-level
- High school diploma or GED
Help Desk Manager
Integral —Tysons Corner, VA
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
IT Helpdesk Specialist
ABC Imaging —Annandale, VA
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
2d
Client Support Engineer 1
Thrive —Fairfax, VA
- Full-time
- Office
- Entry level
Quick Apply
Help Desk Manager Level I
ActioNet —Rosslyn, VA
- Up to $165,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Support - Product Support Specialist
Aline —Washington, DC
- $50,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- SQL
Quick Apply
Technical Support Analyst I
BAE Systems Inc. —Reston, VA
- $63,653 - $108,210 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
1d
Manager I, Desktop Support
Navy Federal Credit Union —Vienna, VA
- $127,200 - $163,100 a year
- Online Application
- Computer Science
- 5 years
- Office
1d
VENUE IT REPRESENTATIVE
Live Nation —Bristow, VA
- Extended hours
- Windows
- POS
- Communication skills
Help Desk Manager
SiloSmashers —Arlington, VA
- Full-time
- Hybrid work
- 8 years
- Bachelor's degree
- Senior level
Quick Apply
Customer Success Splunk Platform Area TAM
Cisco Systems —McLean, VA
- $171,900 - $256,900 a year
- Full-time
- Remote
- Research
- Java
- Databases
- Paid parental leave
- Paid holidays
5d
Senior IT Support Specialist
VarcoMac —Chantilly, VA
- $70,000 - $100,000 a year
- Full-time
- Azure
- 5 years
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply

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Help Desk Implementation jobs near Fairfax, VA

Technical Consultant - Patient Monitoring (Field: Alexandria/Fairfax, VA)

Philips -
Alexandria, VA

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Job Details

Full-time
$29 - $45 an hour

Benefits

Health savings account
Employee stock purchase plan
401(k)
Tuition reimbursement
Paid time off
401(k) 7% Match
401(k) matching
Opportunities for advancement

Qualifications

Customer communication

Full Job Description

Job Title

Technical Consultant - Patient Monitoring (Field: Alexandria/Fairfax, VA)

Job Description

Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll build hands-on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high-impact technology that improves patient care and outcomes.

Your role:

Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows. Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches.
Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing. Apply an understanding of customer environments and requirements to ensure systems are implemented effectively and optimized for long-term performance.
Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies. Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues.
Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures. Follow configuration management and version control practices to ensure consistency, knowledge sharing, and scalable support for future implementations.
Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams to deliver high-quality outcomes. Continuously build technical expertise and contribute to knowledge sharing and improvement initiatives that enhance service delivery and customer satisfaction.

You're the right fit if:

You’ve acquired 2.5+ years of professional working experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
Your skills include a foundational understanding of IT systems, networking concepts, and technical troubleshooting; computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification). CCNA encouraged for career progression.
You have an associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience. Bachelor’s degree preferred.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You must be able to:
- Travel for business. Approximately 75% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.
- Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements and comply with vendor credentialing.
- Work flexible hours (based on business needs to include non-standard work hours, overtime, weekends, and on-call rotations).
- Wear all required personal protective equipment.
You’re a detail-oriented, collaborative problem solver with strong organization and communication skills, a disciplined approach to structured processes, and a growth mindset focused on continuous learning and delivering a positive customer experience.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business .
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.

Philips Transparency Details

The hourly pay range for this position in Virginia is $29.00 to $45.00, plus overtime eligible.

This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Alexandria or Fairfax, VA.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Apply Now

Refine Your Search

Help Desk Implementation jobs in Fairfax, VA

Technical Consultant - Patient Monitoring (Field: Alexandria/Fairfax, VA)

AI Platform Customer Support Engineer

Desktop Support Specialist

Senior Helpdesk Engineering Management Specialist (TS/SCI Poly)

Help Desk Professional

365 Admin and Help Desk Manager (5788)

Tier 1 Help Desk Analyst

Tier 2 Help Desk/ System Administrator

Enterprise Help Desk (EHD) Tier 1

Help Desk Manager

IT Helpdesk Specialist

Client Support Engineer 1

Help Desk Manager Level I

Support - Product Support Specialist

Technical Support Analyst I

Manager I, Desktop Support

VENUE IT REPRESENTATIVE

Help Desk Manager

Customer Success Splunk Platform Area TAM

Senior IT Support Specialist

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