Top 2543 Help desk remote Jobs

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Help Desk Technician
Frazier Industrial Company —Long Valley, NJ
- $55,000 - $60,000 a year
- Full-time
- Computer science
- Computer Science
- Software troubleshooting
- Health savings account
- Paid holidays
Quick Apply
Desktop Analyst
Bloom Energy —Fremont, CA
- $35 - $40 an hour
- Extended hours
- Google Workspace
- Azure
- Mid-level
Quick Apply
10d
Help Desk Support Lead
SNI Companies —Woodland Park, CO
- $33.65 - $36.05 an hour
- Mid-level
- Office
- Microsoft Office
Quick Apply
Help Desk Analyst
Software Technology Inc —Harrisburg, PA
- Research
- In-person
- Communication skills
Quick Apply
IT Support Analyst
ABARTA Coca-Cola Beverages —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
Senior Help Desk & Network Administrator (Remote - U.S. Based)
Computer Solutions, Inc —Remote
- $39,000.00 - $93,165.91 a year
- Part-time
- Remote
- Background check
- Pass drug screening
- Windows
- Health insurance
- Employee discount
Quick Apply
IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Help Desk Analyst - Trenton, NJ(Remote)
Software Technology Inc —Trenton, NJ
- Remote
- Microsoft Word
- Windows
- Communication skills
Quick Apply
Help Desk Call Center Representative
Senture —Remote
- Full-time
- Remote
- Bilingual
- Pass drug screening
- High school diploma or GED
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- In-person
- Health insurance
- 401(k) matching
Help Desk Representative
SOSi —Florida
- $47,218 - $98,068 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Windows
Quick Apply
Help Desk Support - Part Time Weekend Shift - Remote
Wunderlich-Malec Engineering, Inc —Eden, MN
- $23 - $31 an hour
- Part-time
- Mid-level
- Office
- Windows
- Travel reimbursement
- Profit sharing
Quick Apply
Help Desk Staff
PingWind —Remote
- Full-time
- Remote
- 5 years
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Help Desk Support Engineer
SOSi —Florida
- $41,852 - $77,723 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE
Software Technology Inc —Trenton, NJ
- Monday to Friday
- Remote
- Microsoft Word
- Windows
- Communication skills
Quick Apply
Network Administrator I (Remote)
Connoisseur Media —Remote
- $45,000 - $55,000 a year
- On call
- Remote
- Google Workspace
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Technical Support Specialist
PatientNow —Remote
- $24 - $26 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply

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Help Desk Technician

Frazier Industrial Company -
Long Valley, NJ

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Computer Science
Software troubleshooting
Equipment troubleshooting
Computer hardware
Desktop (troubleshooting support)
IT support
Computer networking
Networking equipment (troubleshooting support)
Desktop administration
Associate's degree
IT department experience
Information Technology

Full Job Description

The IT Technician will provide daily technical support to all employees at the company manufacturing facility as well as remotely resolving support tickets from other Frazier sites. This role is responsible for taking ownership of, maintaining and troubleshooting plant IT equipment; including Laptops, PCs, mobile devices, networking equipment, printers, PLC systems.
The position will also provide frontline support, guidance and participate in projects related to the company’s Manufacturing Execution Systems (MES)

The ideal candidate is hands-on, proactive, comfortable in a manufacturing environment, and able to work independently while supporting plant operations.

Key Responsibilities

End-User Support

Provide on-site, hands-on technical support for Windows desktops, laptops, tablets, mobile devices, printers, and peripherals.
Install, configure, and maintain Windows workstations and approved business applications including Microsoft Office
Respond to local and remote support tickets, diagnose issues, and provide timely resolutions, reaching out the wider team for support as needed.
Guide employees on basic IT usage, software tools, and MES system functions.
Assist new hires with IT onboarding/offboarding, Active Directory account creation, and workstation imaging and setup.

Plant Infrastructure & Systems

Assist IT team in monitoring and maintaining network connectivity throughout the plant, including wired and wireless infrastructure.
Support switches, access points, VoIP phones, and related systems under guidance from the central IT Operations Team.
Ensure IT equipment on the production floor is clean, safe, and compliant with plant standards.

Operational & Administrative Tasks

Document troubleshooting steps, system changes, and incident resolutions.
Maintain inventory of IT equipment, spare parts, and replacement hardware.
Participate in local and corporate IT projects as required.
Occasional support after-hours or weekend maintenance when scheduled.
Possible occasional travel to other company sites or training locations.

Qualifications

High School Diploma, Associate degree in Information Technology, Computer Science, or related field; or equivalent experience preferred
CompTIA A+, Network+ or Microsoft Certified a plus
1–3 years of IT support experience, preferably in a manufacturing or industrial environment.
Strong troubleshooting skills for Windows OS, Office 365, networking basics, and hardware.
Ability to conduct research into IT issues and products as required.
Ability to read and interpret technical documentation.
Excellent communication and customer service skills.
Ability to lift 30–50 lbs and work in production-floor conditions when required.
Basic understanding of networking (TCP/IP, VLANs, Wi-Fi troubleshooting).

Other

On-site position
Health, dental, and vision insurance
401(k) with company match
Paid time off and holiday schedule

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Education:

Associate (Preferred)

Experience:

IT support: 2 years (Required)
Computer networking: 1 year (Required)
Software troubleshooting: 1 year (Required)

Ability to Commute:

Long Valley, NJ 07853 (Required)

Work Location: In person

Quick Apply

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