Top 27868 Help Desk Level Jobs

Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)
Highspring —Nashville, TN
- $16 - $19 an hour
- Remote
- Bilingual
- Research
- Ability to sit for extended periods
- Opportunities for advancement
Quick Apply
IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
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IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
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IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
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Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Help Desk Technician
RedHelm —Atlanta, GA
- Weekends as needed
- Remote
- Windows
- Continuous improvement
- Data entry
- Paid holidays
- Health insurance
Quick Apply
9d
Physical Therapist Assistant
LAKE COUNTY TRIBAL HEALTH CONSORTIU —Lakeport, CA
- $32.21 - $43.29 an hour
- 8 hour shift
- Microsoft Word
- BLS Certification
- Physical & Rehabilitation Medicine
- Health savings account
- Health insurance
Quick Apply
Board Certified Behavior Analyst, Enhanced Program
BEHAVIOR INTERVENTIONS INC —Lancaster, PA
- $80,000 - $100,000 a year
- Part-time
- Hospital
- Mid-level
- Residential
- Health insurance
- Dental insurance
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Radiology Technologist 1, BHMG Ortho Surgical - Key West, $25000 Bonus,FT
Baptist Health South Florida —Key West, FL
- $27.72 - $36.04 an hour
- Full-time
- Vital signs
- Surgery
- Hospital
- Wellness program
- Health insurance
Imaging Tech, Ultrasound, Vascular and Echo Preferred, $25K Bonus
Baptist Health South Florida —Tavernier, FL
- Full-time
- Vital signs
- Hospital
- BLS Certification
- Tuition reimbursement
- Paid time off
Clinical Director, Psychologist
Clinton County Medical Center, Psychological Services —Howell, MI
- $100,000 - $160,000 a year
- Choose your own hours
- Private practice
- Doctoral degree
- Outpatient experience
- Health savings account
- Disability insurance
Quick Apply
Environmental Health and Safety Manager
Lee Spring Company LLC —Brooklyn, NY
- $75,000 - $90,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Commercial Licensed Plumber, Journeyman or Master
Hassig Companies, Inc. —Mount Clemens, MI
- $40 - $60 an hour
- Overtime
- Construction site
- Mid-level
- Driver's License
- Fuel card
- Paid holidays
Quick Apply
3d
Research Chemist
SOPREMA —Wadsworth, OH
- Full-time
- Master's degree
- Bachelor's degree
- Product management
- Disability insurance
- Health insurance
Quick Apply
Help Desk Technician
W&W AFCO Steel —San Angelo, TX
- $18 - $20 an hour
- Full-time
- Background check
- Fair chance
- In-person
Interventional Radiologic Technologist
NEPHROLOGY ASSOCIATES of Delaware —Milford, DE
- $38 - $42 an hour
- 8 hour shift
- Background check
- CPR Certification
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
13d
Recruiter
VERVE A CREDIT UNION —Oshkosh, WI
- Full-time
- Mid-level
- Office
- 3 years
Physical Therapist (Licensed)
Fyzical Therapy and Balance Center - Hagerstown, MD/Waynesboro, PA —Hagerstown, MD
- $35.00 - $48.31 an hour
- Full-time
- CPR Certification
- Doctoral degree
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Psychologist
Bridgeway Integrated Healthcare Services, Inc —Salt Lake City, UT
- $80,000 - $125,000 a year
- Weekends as needed
- Experience working with individuals with developmental disabilities
- Computer literacy
- HIPAA
- Profit sharing
- Wellness program
9d
Already Licensed? Close More Deals Without Buying Zillow Leads. ⭐⭐⭐⭐⭐
Ethereal & Ballou Real Estate Group —Gilroy, CA
- $100,000 - $600,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Mid-level
- Flexible schedule
Quick Apply

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Help Desk Level jobs near

Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)

Highspring -
Nashville, TN

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Job Details

$16 - $19 an hour

Benefits

Opportunities for advancement

Qualifications

Bilingual
Computer operation
Mobile device support
Customer relationship building
Phone communication
Employee relationship building
Operating system updates
Desktop (troubleshooting support)
Computer management
Desktop applications
Typing
Grammar Experience
Stakeholder relationship building
Mobile devices

Full Job Description

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world's most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team - Healthcare IT Services

Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.

The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com.

Your Impact

The Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to the success of this role.

Ticket/Issue Escalations for assigned call center
Accurately process and record call transactions using a computer and designated tracking software
Assist with last-minute coverage needs
Review customer's information and determine the issue by evaluating and analyzing the symptoms
Deliver service and support to end-users, including via remote connection or over the Internet
Research required information using available resources
Follow standard processes and procedures
Follow up and make scheduled call backs to customers where necessary
Stay current with email, team chats, system information, changes, and updates
Follows proper escalation procedures as defined by management
Ensure customers receive prompt, accurate and courteous service

What Do You Need to Succeed?

Minimum Qualifications

1-2 years of experience in the Information Technology and/or Call Center field preferred
2-year Associates degree or equivalent experience is desired.
Proper phone etiquette and effective listening skills
Ability to speak and write clearly and accurately with demonstrated proficiency in typing and grammar.
Knowledge of customer service principles and practices (ITIL training a plus)
Medical/clinical terminology is preferred, but not required
Must be able to sit for long periods of time
Experience supporting software computer applications and equipment from a remote helpdesk environment
Experience with mobile device support (iPhone and Android)
Must be a team player and build good working relationships across all functions of the company
Must have a strong personal drive for delivering great customer service, and thrive in a fast-paced, high-energy environment with a proactive focus
Experience maintaining, and troubleshooting all versions of Microsoft Windows operating system
Need to be flexible, adaptable, and possess creative problem-solving skills

Preferred Qualifications

Listening Skills: Attentively listens to understand and interpret what is being said.
Judgement: Forms reasonable interpretations about relationships and situations that affect actions. Develops objective opinions.
Marketing: Interprets, delivers, and communicates value to appropriate target audience.
Emotional Intelligence: Maintains a high level of self-awareness and the ability to appropriately identify, manage, and respond to the emotions of self and others.
Written Communication: Develops written communication that is clear, concise, grammatical, and influential.
Adaptability: Responds to changes, delays, or unexpected events in a positive manner; Adapts working style to best fit a given situation.
Leadership: Self-directed with an innate drive to succeed; Accepts feedback with a desire for continuous improvement. Ethical.
Relationship Building: Builds, develops, and maintains strong relationships with others while building trust and connection.
Social Confidence: Exhibits self-confidence in social settings and when dealing with others.

Quick Apply

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Help Desk Level jobs

Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)

IT Help Desk

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IT Help Desk Level 1

Helpdesk Customer Support

Help Desk Technician

Physical Therapist Assistant

Board Certified Behavior Analyst, Enhanced Program

Radiology Technologist 1, BHMG Ortho Surgical - Key West, $25000 Bonus,FT

Imaging Tech, Ultrasound, Vascular and Echo Preferred, $25K Bonus

Clinical Director, Psychologist

Environmental Health and Safety Manager

Commercial Licensed Plumber, Journeyman or Master

Research Chemist

Help Desk Technician

Interventional Radiologic Technologist

Recruiter

Physical Therapist (Licensed)

Psychologist

Already Licensed? Close More Deals Without Buying Zillow Leads. ⭐⭐⭐⭐⭐

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