Top 27808 Help Desk Level Jobs

Desktop Analyst
Bloom Energy —Fremont, CA
- $35 - $40 an hour
- Extended hours
- Google Workspace
- Azure
- Mid-level
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10d
Help Desk Technician - Entry Level
Americare —Brooklyn, NY
- $27 - $28 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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4d
Help Desk Agent
Phaxis LLC —Alpharetta, GA
- $22 - $24 an hour
- Weekends as needed
- Research
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
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Help Desk Analyst
Harris & Harris, Ltd. —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Commuter assistance
- Paid holidays
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Help Desk / Level 1 Technical Support Specialist
Insperity —Minnesota
- $18 - $25 an hour
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
3d
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
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Help Desk Technician
First Coast Security —Remote
- Full-time
- Remote
- Windows
- Analysis skills
- Communication skills
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IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
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Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
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Senior Help Desk & Network Administrator (Remote - U.S. Based)
Computer Solutions, Inc —Remote
- $39,000.00 - $93,165.91 a year
- Part-time
- Remote
- Background check
- Pass drug screening
- Windows
- Health insurance
- Employee discount
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Help Desk Representative
SOSi —Florida
- $47,218 - $98,068 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Windows
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Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- In-person
- Health insurance
- 401(k) matching
IT Help Desk (Level 1)
Amp IT —Charlotte, NC
- $35,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Flexible spending account
- Paid time off
Quick Apply
Network Administrator I (Remote)
Connoisseur Media —Remote
- $45,000 - $55,000 a year
- On call
- Remote
- Google Workspace
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Help Desk Specialist
Ardent Eagle Solutions —Washington, DC
- $26 - $33 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid time off
- Work from home
Help Desk Support Engineer
SOSi —Florida
- $41,852 - $77,723 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
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Level 1 IT Technician
SDG Corporation —Remote
- Full-time
- Remote
- Windows
- High school diploma or GED
- Organizational skills
Help Desk Specialist 1
NetImpact Strategies —Washington, DC
- Full-time
- Windows
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
IT Help Desk
eMazzanti Technologies —Hoboken, NJ
- Full-time
- Computer Science
- Computer literacy
- Windows
Quick Apply

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Desktop Analyst

Bloom Energy -
Fremont, CA

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Job Details

Contract
$35 - $40 an hour
10 days ago

Qualifications

Google Workspace
Zoom
Slack
IT infrastructure
Desktop administration

Full Job Description

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality. 

For over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm. 

At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century. 

We are looking for a Desktop Analyst  to join our team in one of today’s most exciting technologies.  This role will report to Sr. Service Help Desk Manager and based in Fremont, CA.  This is a fully on-site, in office role 5 days a week. 

Key Responsibilities:

Troubleshoot and resolve hardware, software, and networking issues with a focus on providing a quick and effective resolution.
Provide high-level IT support manufacturing, staff, and employee across all business functions.
Work with other IT teams (network, security, applications) to ensure coordinated problem resolution and ensure service continuity during extended hours.
On a rotational basis, provide day-to-day IT support for manufacturing staff, addressing issues related to desktop computers, workstations, printers, and peripheral devices (scanners, barcode readers, etc.).
Manage, monitor, and respond to IT incidents using Service Desk software (Jira). Ensure all work are logged, prioritized, and escalated according to established procedures.
Support and troubleshoot corporate devices, including laptops, smartphones, video conferencing equipment, printers, and collaboration tools.
Escalate complex technical issues to senior IT staff or specialists, providing detailed documentation and follow-up.
Provide guidance and troubleshooting support for virtual private network (VPN) connections, remote desktop tools, and cloud-based applications.
Maintain a high level of customer service and professionalism when interacting with staff.
Document solutions, create knowledge base articles, and contribute to internal process improvement initiatives.
Participate in after-hours on-call rotation, ensuring availability during critical incidents or outages.

The ideal candidate will:

Proven experience in an IT support or service desk role, ideally in an executive or high-priority support capacity.
Strong knowledge of Windows and Mac OS, as well as mobile devices (iOS, Android).
Proficiency with remote troubleshooting tools (e.g., TeamViewer, Zoom, VPN solutions).
Experience supporting office productivity software (e.g., Microsoft Office 365, Google Workspace, Adobe Creative Suite) and collaboration tools (e.g., Microsoft Teams, Slack).
Solid understanding of IT infrastructure, including networking, Active Directory, VPN, and cloud services (AWS, Azure).
Ability to handle sensitive information with discretion and maintain confidentiality.
Excellent communication skills, with the ability to explain complex technical concepts to non-technical users.
Strong problem-solving skills and a proactive approach to troubleshooting.
Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment.
Flexibility to work during evenings, weekends, and holidays as part of the extended hours on call rotation.
Experience with Microsoft Intune a plus
Experience with O365 Admin Portal Experience is a plus
IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified IT Professional (MCITP) are a plus.

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

#BEI2024

Pay: $35.00 - $40.00 per hour

Work Location: In person

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