Top 376 Help Desk Level Jobs in Philadelphia, PA

Desktop Support Technician
Leidos —Philadelphia, PA
- $31 - $35 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Workplace Services Associate
Turn5, Inc. —Paoli, PA
- Part-time
- Serving
- Office
- Entry level
11d
Field Store Associate
Sherwin-Williams —Maple Shade, NJ
- $20 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
12d
Entry Level Verizon Sales Agent
Visionary Edge Solutions Inc —Upper Darby, PA
- $52,000 - $63,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
6d
Front Desk Agent - Part Time
Reside —Philadelphia, PA
- $19 - $24 an hour
- Part-time
- Background check
- Computer literacy
- Hotel
- Commuter assistance
- Paid holidays
Community Support Counselor
ACCT Philly —Philadelphia, PA
- $17.50 an hour
- Weekends as needed
- 18 years or older
- Ability to lift 50 pounds
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
Level One Help Desk Admin- End User Support
Contour Data Solutions —Philadelphia, PA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Windows
- Health insurance
- Paid time off
Quick Apply
Help Desk Support
ALMO CORPORATION —Philadelphia, PA
- Full-time
- 5 years
- Windows
- Senior level
Quick Apply
Senior Help Desk Technician
Contact Government Services, LLC —Philadelphia, PA
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Racquet Sports Front Desk Staff
University of Pennsylvania —Philadelphia, PA
- Part-time
- Background check
- University
- Data entry
- Health insurance
- Vision insurance
Operations Assistant (Part-Time)
Court 16 —Philadelphia, PA
- From $18 an hour
- Part-time
- Sales
- Administrative experience
- Experience working with children
12d
Tier 1 HelpDesk CWIS Call Center (in-person)
InspiriTec —Philadelphia, PA
- $17.31 an hour
- Weekends as needed
- Mid-level
- Windows
- Experience equivalent to degree accepted
Quick Apply
Call Center Associate- Life Insurance
Accenture —Philadelphia, PA
- $20.10 - $40.53 an hour
- Full-time
- Hybrid work
- Spanish
- English
- US work authorization
- Paid holidays
- Disability insurance
6d
Customer Service Representative | IT Help Desk
CBIZ —Philadelphia, PA
- On call
- Hybrid work
- Writing skills
- Mid-level
- 3 years
Room Attendant
Study Hotels —Philadelphia, PA
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Neuroimaging Data Analyst Junior
University of Pennsylvania —Philadelphia, PA
- $26.66 - $33.00 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Front-Line Service Representative
City Fitness —Philadelphia, PA
- $15 an hour
- Part-time
- 18 years or older
- CPR Certification
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst Level 1 Entry Level
SystemsNet —Willow Grove, PA
- $16 - $20 an hour
- Urgently hiring
- English
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
7d
Cashier Team Member (Front End Service) - Part Time
Whole Foods Market —Newtown Square, PA
- $17.00 - $25.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
Specialist I Solution Center
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Full-time
- HIPAA
- Office
- Windows
- AD&D insurance
- Disability insurance
3d

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Desktop Support Technician

Leidos -
Philadelphia, PA

Apply Now

Job Details

Full-time
$31 - $35 an hour

Qualifications

Customer communication
Network troubleshooting
Cable testers
IT operations
Windows
Fastening tools
High school diploma or GED
Wrenches
Driving
Customer support ticket management
DoD 8570
IAT
IAT Level II
Telecommunications testing equipment
Ticketing system technical support
Optical Time-Domain Reflectometer (OTDR)
Equipment racks mounting

Full Job Description

Description

More About the Role:
NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Philadelphia, PA as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.

The work location for this position will be at a government site and will require the ability to:

Must be able to lift and carry 50 lbs. for up to a 100 feet at a time; must be able to lift 25 lbs. vertically using ladders.
Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time.
Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets.
Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer).
Must be able to drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot issues; valid state license required.

What You'll Get to Do:

Manage the resolution of customer tickets according to established Service Level Requirements (SLRs).
Ensure proper ticket-handling according to guidelines set in place.
Properly troubleshoot and resolve user computer issues including hardware and software-related concerns.
Ensure customer related tasks are completed within the timeline set.
Troubleshoot and resolve local and networked Multi-Function Devices, printers, and other hardware components.
Assist other technicians in resolving complex issues.

You'll Bring These Qualifications:

Must be a US Citizen and possess a DoD Secret Clearance.
HS diploma with 4+ years of prior relevant experience, additional related education or certifications may be considered in lieu of experience.
Valid DoD 8570 IAT Level II: Security+ or higher Certification.
Must demonstrated expertise in IT Enterprise Operations.
Experience with Microsoft Windows OS, version 11.
Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software.
Basic network troubleshooting skills.
Excellent customer service skills.
Excellent oral and written communication skills.

These Qualifications Would be Nice to Have:

Organized and detail-oriented.
Strong leadership skills.
Self-motivated/ self-directing.
Strong collaboration, prioritization, and adaptability skills required. Relationship building.
Ability to manage and prioritize own work, and that of their team.
Independent decision making.
Analytical thinking; thinking out of the box.
Ability to effectively communicate with all organizational levels (SME to Senior Management).
Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.).

Pay Range: $31.00 - $35.00/hourly rate.

NGEN

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

July 2, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

Refine Your Search

Help Desk Level jobs in Philadelphia, PA

Desktop Support Technician

Workplace Services Associate

Field Store Associate

Entry Level Verizon Sales Agent

Front Desk Agent - Part Time

Community Support Counselor

Level One Help Desk Admin- End User Support

Help Desk Support

Senior Help Desk Technician

Racquet Sports Front Desk Staff

Operations Assistant (Part-Time)

Tier 1 HelpDesk CWIS Call Center (in-person)

Call Center Associate- Life Insurance

Customer Service Representative | IT Help Desk

Room Attendant

Neuroimaging Data Analyst Junior

Front-Line Service Representative

Help Desk Analyst Level 1 Entry Level

Cashier Team Member (Front End Service) - Part Time

Specialist I Solution Center

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