Top 27660 Help Desk Level Jobs

Help Desk Technician - Entry Level
Americare —Brooklyn, NY
- $27 - $28 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
4d
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Senior Help Desk & Network Administrator (Remote - U.S. Based)
Computer Solutions, Inc —Remote
- $39,000.00 - $93,165.91 a year
- Part-time
- Remote
- Background check
- Pass drug screening
- Windows
- Health insurance
- Employee discount
Quick Apply
IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
Quick Apply
Help Desk Representative
SOSi —Florida
- $47,218 - $98,068 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Windows
Quick Apply
IT Help Desk (Level 1)
Amp IT —Charlotte, NC
- $35,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Flexible spending account
- Paid time off
Quick Apply
Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- In-person
- Health insurance
- 401(k) matching
Network Administrator I (Remote)
Connoisseur Media —Remote
- $45,000 - $55,000 a year
- On call
- Remote
- Google Workspace
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
IT Help Desk
eMazzanti Technologies —Hoboken, NJ
- Full-time
- Computer Science
- Computer literacy
- Windows
Quick Apply
Help Desk Specialist 1
NetImpact Strategies —Washington, DC
- Full-time
- Windows
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Help Desk Support Engineer
SOSi —Florida
- $41,852 - $77,723 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
Quick Apply
Level 1 IT Technician
SDG Corporation —Remote
- Full-time
- Remote
- Windows
- High school diploma or GED
- Organizational skills
Clinical Director, Psychologist
Clinton County Medical Center, Psychological Services —Howell, MI
- $100,000 - $160,000 a year
- Choose your own hours
- Private practice
- Doctoral degree
- Outpatient experience
- Health savings account
- Disability insurance
Quick Apply
Design Teacher
American Youth Academy, Inc. —Tampa, FL
- From $47,500 a year
- Full-time
- School experience
- Classroom
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Licensed Dental Assistant
Cityscape Dental —Minneapolis, MN
- $32 - $38 an hour
- Full-time
- Anatomy knowledge
- Dental office
- Patient monitoring
- Free parking
- Paid training
Quick Apply
11d
Radiology Technologist I (Xray Technologist)
Sollis Health —San Francisco, CA
- $50 - $60 an hour
- Full-time
- Patient monitoring
- HIPAA
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Chiropractor
Stark —Tustin, CA
- $70,000 - $90,000 a year
- 8 hour shift
- Management
- Doctoral degree
- Entry level
- Health insurance
- 401(k)
Quick Apply
Recruiter
VERVE A CREDIT UNION —Oshkosh, WI
- Full-time
- Mid-level
- Office
- 3 years

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Help Desk Technician - Entry Level

Americare -
Brooklyn, NY

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Job Details

Full-time
$27 - $28 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Inventory management systems (technically supported)
HR systems (technically supported)
High school diploma or GED
Customer relationship management (CRM) systems (technically supported)
Payroll systems (technically supported)
Accounting systems (technically supported)
Help desk

Full Job Description

Americare is New York's Leader in home health care. We offer a nurturing work environment, a salary you deserve, and plenty of room for growth! – At Americare, we value and care about our staff.

We have an exciting full time opportunity in our IT department !

The Position : Help Desk Technician

The Help Desk technician is the first point of contact for technical support at Americare. Reporting to the IT Manager, the technician troubleshoots and resolves everyday hardware, software, software account, cloud and connectivity issues for staff across in person, remote, and hybrid environments, escalating complex problems as needed while maintaining strong customer service and adherence to HIPAA and information-security standards.

Position Qualifications :

HS Diploma or GED ; Associates degree or relevant IT coursework preferred.
Zero to 2 years of help desk, desktop support or related IT experience
Certifications such as Comp TIA A+, Network +, Security +, ITIL Foundation or Microsoft 365 are a plus

Technical Skills:

Microsoft 365 and Identity; administering Outlook, Teams, Sharepoint, and One drive;user provisioning , MFA,SSO and password resets in Microsoft Entra ID (Azure AD) and active directory
Endpoints and devices; supporting Windows 11, MacOS, and mobile (IOS/Android);imaging /deployment and MDM via Intune, Autopilot, or comparable RMM tools ;printers and peripherals
Networking and connectivity; TCP/IP, DNS, DHCP, Wi Fi and VPN/ZTNA fundamentals; basic troubleshooting of switches and access points; VoIP/Teams Phone and conference room A/V.
Security; endpoint protection (EDR/antivirus), patching , disk encryption (BitLocker/File Vault), password managers, phishing recognition, zero trust principles and HIPAA practices.
ITSM and documentation; working in a ticketing system (ServiceNow, Jira, Freshservice, or Zendesk) with SLAs; knowledge - based, asset /license, and back up recovery tools,
Healthcare /EHR support a plus

Core Compentcies

Clear written, verbal and in person communication, with the ability to explain technical concepts to non-technical staff
Strong analytical and problem solving skills with sound customer first judgement
Proficiency with Microsoft Outlook, Word, Excel and Powerpoint ; organized and able to prioritize multiple requests
Comfort using AI tolls such as Microsoft 365 Copilot and AI features within the ITSM platform ( triage, summarization, virtual agents) to resolve and document issues faster and help staff adopt them, while never entering PHI or confidential data into unapproved or public AI tools per HIPPA and acceptable use policy and recognizing AI driven threats such as AI phishing and deepfakes.

What we offer :

Comprehensive Medical/Dental/Vision Benefits
401K plan with company match
Generous Time off including vacation, sick time, personal days, cultural heritage day and your birthday off !
Team-oriented company culture, opportunity for advancement

Apply today for immediate interview !

Visit our webpage

www.americareny.com

Pay: $27.00 - $28.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Ability to Commute:

Brooklyn, NY 11234 (Required)

Work Location: In person

Quick Apply

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