Top 1762 Help Desk Supervisor Jobs

Help Desk Technician (Tier 1)
Bayside Networks.com, Inc. —San Diego, CA
- From $68,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Specialist
Ardent Eagle Solutions —Washington, DC
- $26 - $33 an hour
- Full-time
- Hybrid work
- Computer Science
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Help Desk Technician
AdvancedHEALTH —Goodlettsville, TN
- $50,000 - $55,000 a year
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- Paid holidays
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Technical Support Specialist
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- Analysis skills
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ATC —Harrisburg, PA
- Contract
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- Microsoft Access
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IT Support Manager - Internal Operations
Concert Golf Partners —Remote
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- Full-time
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Help Desk Manager/Administrator
Dine Development Corporation —Remote
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Fragomen —Remote
- Full-time
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Field Materials —Remote
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Decypher Technologies —Remote
- $24 - $30 an hour
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11d
IT Help Desk - Supervisor
LNK International, Inc. —Hauppauge, NY
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Help Desk Manager
SiloSmashers —Arlington, VA
- Full-time
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IT Support Supervisor
Magna Legal Services —Remote
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- Mid-level
- Windows
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End User support analyst
ATC —Harrisburg, PA
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- Microsoft Excel
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IT Support Technician - (REMOTE)
eXp World Holdings —Remote
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- Google Workspace
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IT Help Desk Manager
Arcadia University —Glenside, PA
- Full-time
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- Retirement plan
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IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
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- High school diploma or GED
- Disability insurance
- Health insurance
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Help Desk Manager Level I
ActioNet —Rosslyn, VA
- Up to $165,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
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Help Desk Support Agent
TECCA —Walpole, MA
- Extended hours
- Bilingual
- School experience
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Help Desk Technician (Tier 1)

Bayside Networks.com, Inc.
San Diego, CA

Quick Apply

Job Details

Full-time
From $68,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Desktop computer repair
IT user and group management
Equipment repair
In-person customer service
Windows
Cloud-based systems
Cloud service support
Computer hardware
Desktop (troubleshooting support)
Remote access software
Networking equipment (troubleshooting support)
Network security appliance implementation
Identity and access management (IAM) solutions
Desktop administration
Identity & access management

Full Job Description

Bayside Networks is looking for a new help desk and on site technician to assist our clients with Microsoft-based technologies such as Windows and products within Office365.com. A person with help desk with prior experience working for an MSP is preferred, but is not a requirement.

Most of our senior staff started here in a help desk position here where they learned and grew over the years both in terms of earnings and responsibility level in our company.

If you are the “IT person” at a small to medium sized company, looking to expand your horizons and be exposed to diverse technology systems and clients – we could be a great fit for you. We are specifically interested in someone that has proven experience supporting end users and their devices (pc's, smartphones, etc).

Candidate "must live in or be able to commute within" the San Diego area. Travel and onsite visits with clients will be required. Self-learning and a genuine interest in the field is also greatly valued. The position is often self-directing and will require a candidate to be self-motivated, adaptable, and resourceful.

Job Duties and Responsibilities:

Provide direct end-user helpdesk support
Manage identity management systems such as Active Directory/Office 365
Maintain and troubleshoot technologies, including, but not limited to: Active Directory, DHCP, DNS, Office 365, Windows Servers/Workstations, Remote Access VPN, cloud applications, and networking equipment
Ticket and document all work performed throughout the day
Escalate issues to senior engineers
Occasionally assist with projects under directives from project managers

Required Skills:

1-2 years of experience working with Helpdesk and system administration preferred
Knowledge and experience managing and supporting Active Directory/Office 365
Knowledge and experience configuring networking equipment and hardware firewalls
Have experience supporting users in business environment
Advanced knowledge of desktop support
Ability to troubleshoot, rebuild, reconfigure, and repair Windows desktop OS
Basic knowledge of cloud services, such as Office 365
Superior oral and written communication skills
Demonstration of ongoing professional development
Have excellent customer service skills
Care about the quality of your work
Authorization to work in the U.S., a valid D/L, car and insurance
Must pass a background check – required by multiple clients of ours.

Desired Skills and Qualifications

Bachelor's Degree in related field
Ticketing/service tracking experience
MCSE, MCSA, MCP, CCNA
Mac OS and iOS familiarity
IOS/Android
Virtualization technologies, especially Hyper-V
Prior MSP experience preferred

Qualified candidates should submit a resume and cover letter.

Compensation: 68k (full time) DOE + bonus program, with growth potential We offer a health care allowance, Dental, Vision, IRA Plan, Training plan, and PTO for full time employees.

About Us

Bayside Networks is a San Diego based IT Consulting Firm that focuses on providing professional technological assistance and excellent customer service to cultivate valuable, enduring client relations. Established in 1986, the company was initially created to resolve technical issues that exceeded the capability of computer stores. The company’s success is based on his customer-centered approach, which has led to referrals by many satisfied clients. Today, Bayside Networks serves over 100 San Diego based companies and non-profit organizations across many different industries, ranging from 10 to 500 users.

Job Type: Full-time

Pay: From $68,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

Help Desk Supervisor jobs

Help Desk Technician (Tier 1)

Help Desk Specialist

Help Desk Technician

Help Desk Lead/Manager

Technical Support Specialist

Help Desk Analyst

IT Support Manager - Internal Operations

Help Desk Manager/Administrator

I9 Help Desk Manager

IT Manager (Remote, Part-time)

Help Desk Team Lead

IT Help Desk - Supervisor

Help Desk Manager

IT Support Supervisor

End User support analyst

IT Support Technician - (REMOTE)

IT Help Desk Manager

IT Assistant / Help Desk (Entry Level)

Help Desk Manager Level I

Help Desk Support Agent

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