Top 20 Help Desk Supervisor Jobs in Minnesota

Technology Support Coordinator
Taco Bell —Minneapolis, MN
- $70,000 - $85,000 a year
- Weekends as needed
- 18 years or older
- Windows
- High school diploma or GED
Quick Apply
Manager of ITSM Operations
Ryan Companies US Inc —Minneapolis, MN
- $105,000 - $130,000 a year
- Urgently hiring
- Computer Science
- Mid-level
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
DMR Technician - Apple/iOS Systems
Hamline University —Saint Paul, MN
- $60,000 - $66,000 a year
- Full-time
- Laboratory
- Classroom
- Mid-level
- 403(b) matching
- Health savings account
Epic Reporting Manager - Remote
Optum —Eden Prairie, MN
- $112,700 - $193,200 a year
- Full-time
- Hybrid work
- Pass drug screening
- Office
- SQL
IT Manager
Ourvita —Plymouth, MN
- $100,000 - $125,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- AD&D insurance
- Paid holidays
Quick Apply
Infrastructure IT Relationship Manager
Osaic —Oakdale, MN
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
4d
Manager, IT Site
Steris —Eden Prairie, MN
- $102,500 - $136,750 a year
- Full-time
- Windows
- 3 years
- SQL
- Paid holidays
- Disability insurance
11d
IT Helpdesk Technician
Momentum Behavior Services —Rochester, MN
- $20 - $28 an hour
- Full-time
- Google Workspace
- HIPAA
- Clinic experience
- Travel reimbursement
- Mileage reimbursement
Quick Apply
10d
Service Desk Support Manager
Trusted Fraternal Life —Arden Hills, MN
- 7 years
- Experience equivalent to degree accepted
- In-person
Quick Apply
Help Desk Technician - Contractor
LIfetouch —Burnsville, MN
- Overtime
- Microsoft Excel
- Computer literacy
- Mid-level
Quick Apply
13d
COMPUTER SUPPORT TECH (MN) - 2ND SHIFT
Keytronic —Oakdale, MN
- $54,453 - $70,000 a year
- Full-time
- Spanish
- Computer Science
- Word processing
- Wellness program
- Disability insurance
Quick Apply
Chief Business Technology Officer - MNIT Executive Manager
State of Minnesota - Minnesota IT Services —Saint Paul, MN
- $62.67 - $91.29 an hour
- Online Application
- Hybrid work
- Customer service
- 5 years
- US work authorization
- Paid parental leave
- Paid holidays
Senior Manager – IT Service Delivery IBR
Innovative Blood Resources —Saint Paul, MN
- $150,000 - $160,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
IT Support Manager
Room & Board —Golden Valley, MN
- $85,000 - $120,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Profit sharing
- 401(k) matching
IT Helpdesk Manager
Sagent Behavioral Health —New Brighton, MN
- $110,000 - $125,000 a year
- Full-time
- HIPAA
- Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
IT Support Specialist II
EOSIS —New Brighton, MN
- $68,000 - $75,000 a year
- Full-time
- Research
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
IT Manager - Infrastructure
M. A. Mortenson Company —Minnesota
- $129,000 - $193,600 a year
- Hybrid work
- Computer science
- Computer Science
- Windows
- AD&D insurance
- Paid holidays
IT Program Risk Manager - ITS4
State of Minnesota - Minnesota IT Services —Saint Paul, MN
- $37.07 - $62.21 an hour
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- Presentation skills
- Paid parental leave
- Paid holidays
9d
User Support Specialist
South St. Paul Public Schools —Saint Paul, MN
- $51,300 - $69,300 a year
- School experience
- Classroom
- Computer science
- 403(b) matching
- Health insurance
8h
RBA Global Vehicles Technical Service Coordinator
ROSENBAUER MINNESOTA LLC —Wyoming, MN
- $30 - $38 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Health savings account
- Health insurance
Quick Apply

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Technology Support Coordinator

Taco Bell -
Minneapolis, MN

Quick Apply

Job Details

$70,000 - $85,000 a year

Qualifications

Equipment troubleshooting
Windows
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)

Full Job Description

What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.

As an employee your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.

The purpose of the Support Center is to deliver a high level of service within their work center in order to support the business.

Support Center Core Values:

Accountability & Integrity:

Consistently demonstrates integrity in actions and expectations
Holds self accountable for standards and expectations.
Ensures a quality customer experience by driving fast and friendly service
Adheres to all local, state, and federal laws and guidelines.

Family & Teamwork

Creates unity in the team by building cross functional relationships
Respond to field operations leaders and other support positions questions and resolves employee issues in a timely manner
Approaches each day and task with the understanding that business needs change frequently and that the level of service and support must adapt to the changes as needed
Able to navigate challenging situations and provide appropriate guidance
Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
Instills a recognition culture that creates a positive work environment

Excellence:

Strategic planner creates short term and long-term strategies for success
Utilizes systems and tools in order to make appropriate business decisions

Empowerment:

Works to identify the strengths and abilities of their team to help others succeed
Takes ownership of own personal growth and development
Consistently demonstrates active and timely communication
Seeks and shares ideas to help others succeed
Bringing others along, operationally, through use of tools.

Required or Preferred Experience:

Must be at least 18 years of age.
High school diploma or equivalent.

Position Mission

The Technology Support Specialist supports restaurant operations by troubleshooting, maintaining, and resolving technology-related issues across Border Foods locations. This role works directly with restaurant teams and internal partners to ensure technology systems, hardware, and software are functioning effectively and supporting day-to-day operations.

This position focuses on timely issue resolution, technical support, and execution of technology initiatives in the field.

Core Accountabilities

Technical Support & Issue Resolution

Respond to and resolve incoming technology escalations from restaurant field teams
Troubleshoot hardware, software, and network-related issues impacting restaurant operations
Coordinate with internal IT teams and vendors to ensure timely resolution of service needs
Provide follow-up support to restaurants to confirm stability and resolution

Field Technology Execution

Support implementation and deployment of technology initiatives in restaurant environments
Assist with hardware and software installations, upgrades, and replacements
Help coordinate equipment dispatch and field service support aligned to service needs
Monitor systems and escalate recurring issues to leadership for further evaluation

Documentation & Training Support

Maintain documentation related to supported systems, processes, and common issues
Assist in developing training materials and guidance for restaurant teams
Partner with Training and Operations teams to improve technology adoption and reduce service disruptions

Operational Support

Collaborate with warehouse and logistics partners to support fulfillment and equipment needs
Participate in field visits as needed to support troubleshooting and implementation efforts
Provide on-call support for critical after-hours escalations, including evenings, weekends, and holidays

Qualifications

3–5 years in a technology support or helpdesk environment
Experience troubleshooting hardware, software, and networking issues
Experience supporting retail or restaurant technology environments preferred
Familiarity with monitoring, logging, or ticketing systems
Strong working knowledge of Windows OS and general computer/networking technologies
Strong communication skills and ability to work with non-technical users
Ability to prioritize multiple requests in a fast-paced environment

Education

Bachelor’s degree in technology-related field or equivalent experience

Personal Attributes

Strong problem-solving skills
Customer-focused mindset supporting restaurant teams
Adaptable and comfortable in a fast-changing environment
Team-oriented with strong collaboration skills
Self-motivated with ability to work independently

Physical Demands:

The physical demands for this position are sitting, standing, bending, lifting, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

Quick Apply

Refine Your Search

Help Desk Supervisor jobs in Minnesota

Technology Support Coordinator

Manager of ITSM Operations

DMR Technician - Apple/iOS Systems

Epic Reporting Manager - Remote

IT Manager

Infrastructure IT Relationship Manager

Manager, IT Site

IT Helpdesk Technician

Service Desk Support Manager

Help Desk Technician - Contractor

COMPUTER SUPPORT TECH (MN) - 2ND SHIFT

Chief Business Technology Officer - MNIT Executive Manager

Senior Manager – IT Service Delivery IBR

IT Support Manager

IT Helpdesk Manager

IT Support Specialist II

IT Manager - Infrastructure

IT Program Risk Manager - ITS4

User Support Specialist

RBA Global Vehicles Technical Service Coordinator

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