Top 219 Help Desk Support Jobs in Chicago, IL

IT Technician
BTI Communications Group, LTD. —Downers Grove, IL
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Window Network and Systems Administrator
Westford Group —Evanston, IL
- $45 - $55 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
7d
Executive Account Manager
PAYLOCITY CORPORATION —Schaumburg, IL
- $63,000 - $90,000 a year
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Associate, Help Desk
Options Clearing Corporation —Chicago, IL
- $66,300 - $97,700 a year
- Full-time
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
4d
Account Manager II
PAYLOCITY CORPORATION —Schaumburg, IL
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist - I
The Scion Group —Chicago, IL
- $44,000 - $55,000 a year
- Urgently hiring
- Office
- Windows
- Microsoft Office
- Paid parental leave
- Health insurance
Quick Apply
1d
Enrollment Specialist (Remote - Work From Home)
Lumata Health Inc —Chicago, IL
- $23 - $26 an hour
- Full-time
- Remote
- Writing skills
- HIPAA
- English
- Health insurance
- Dental insurance
12d
IT Support Technician - I
CISO Global Inc —Chicago, IL
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
4d
Entry Level IT Generalist
dbHMS —Chicago, IL
- $18 - $25 an hour
- Hybrid work
- Office
- Windows
- Organizational skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
13d
Help Desk Technician I
SATO America —Chicago, IL
- $50,000 - $55,000 a year
- High school diploma or GED
- Analysis skills
- Organizational skills
Quick Apply
IS Specialist
ITASCA BANK & TRUST Company —Itasca, IL
- $52,700 - $79,100 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Support Technician I (5:00 AM- 5:00 PM)
Remprex, LLC —Lisle, IL
- $45,000 a year
- 12 hour shift
- Hybrid work
- Background check
- Pass drug screening
- English
- AD&D insurance
- Paid holidays
Quick Apply
14d
IT Services Help Desk Service Coordinator / Level 1 Technician
NerdsToGo of Chicago Downtown, IL —Chicago, IL
- $22 - $27 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Help Desk Coordinator
TopBloc —Chicago, IL
- $50,000 - $62,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- Disability insurance
12d
Entry Level IT Support Specialist
Liberty Creative Solutions —Tinley Park, IL
- From $23 an hour
- Full-time
- Microsoft Outlook
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Analyst
Connection —Chicago, IL
- $25.00 - $28.50 an hour
- Full-time
- Office
- Windows
- US work authorization
- Health insurance
- Dental insurance
Helpdesk Technician II
Energy Solutions - USA —Chicago, IL
- $32 - $36 an hour
- Background check
- Computer Science
- Pass drug screening
- Health insurance
- Dental insurance
4d
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Chicago, IL
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
5d
Service Desk Technician I
Assetmark —Chicago, IL
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- US work authorization
- Health savings account
- Health insurance
IT-Helpdesk Technician-Desktop Support
EM Key Solutions Inc —Chicago, IL
- Full-time
- Azure
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply

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Help Desk Support jobs near Chicago, IL

IT Technician

BTI Communications Group, LTD. -
Downers Grove, IL

Quick Apply

Job Details

Full-time
$25 - $35 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Outlook
Serving clients
IT user and group management
Equipment troubleshooting
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Client services experience
CompTIA Network+
IT support
Azure AD
Microsoft Teams
SharePoint
IP networking
Desktop administration
CompTIA A+
Help desk

Full Job Description

We are seeking an experienced and enthusiastic IT Technician to join our team at BTI Communications Group, a Managed Service Provider. In this role, you will be responsible for providing technical support to our clients, troubleshooting and resolving hardware and software issues, and maintaining our network infrastructure.

Responsibilities:

Provide technical support to clients via phone, email, or in-person.
Troubleshoot and resolve hardware and software issues on client computers
Assist in installation and configuration of client servers, workstations, and other IT equipment.
Perform routine maintenance and updates on client systems and network infrastructure.
Manage and monitor client backups and disaster recovery systems.
Participate in project planning and implementation of new client systems and technology solutions.
Document and maintain accurate records of client systems and services.
Keep up-to-date with emerging trends in IT and apply new knowledge and skills to improve client services.

Requirements:

Minimum of 2 years of helpdesk support experience
Good knowledge of Windows operating systems
Experience with M365 and Entra ID administration
Experience with AD administration
Experience with troubleshooting M365 apps: Outlook, Teams, SharePoint
Experience with supporting Apple products
Basic knowledge of networking technologies
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Relevant IT certifications (e.g. CompTIA A+, Network+) are desirable

We Offer:

401(k) with 100% employer match
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Continual training, certification, and licensing opportunities
Guaranteed 40 hours per week
Opportunities for growth

If you are a self-motivated individual with a passion for technology and providing exceptional customer service, then we want to hear from you. We offer a competitive salary package, opportunities for professional growth and development, and a dynamic work environment. Apply now and join our team of IT professionals.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

AD administration: 2 years (Required)
M365 apps: Outlook, Teams, SharePoint : 2 years (Required)
IT support: 2 years (Required)
Help desk: 2 years (Required)

License/Certification:

CompTIA Network+ (Required)

Ability to Commute:

Downers Grove, IL 60515 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Help Desk Support jobs in Chicago, IL

IT Technician

Window Network and Systems Administrator

Executive Account Manager

Senior Associate, Help Desk

Account Manager II

IT Support Specialist - I

Enrollment Specialist (Remote - Work From Home)

IT Support Technician - I

Entry Level IT Generalist

Help Desk Technician I

IS Specialist

Support Technician I (5:00 AM- 5:00 PM)

IT Services Help Desk Service Coordinator / Level 1 Technician

Help Desk Coordinator

Entry Level IT Support Specialist

Desktop Support Analyst

Helpdesk Technician II

Service Desk Technician

Service Desk Technician I

IT-Helpdesk Technician-Desktop Support

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