Top 144 Help Desk Support Jobs in Houston, TX

IT Support Administrator
Continental Carbon —Houston, TX
- Full-time
- Background check
- Computer Science
- Mid-level
- Health savings account
- Health insurance
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Help Desk / IT Support
Pearl Co Services —Houston, TX
- $23.33 - $28.09 an hour
- Full-time
- Mid-level
- Windows
- In-person
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[CONTRACT] Help Desk IT Support Technician
Cinter Technology Services —Houston, TX
- $35 - $40 an hour
- Contract
- Computer science
- Computer Science
- Mid-level
- 401(k) matching
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1d
Tier 1, IT Help Desk Support
Centre Technologies —Houston, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
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IT Help Desk Technician
Vego Garden —Houston, TX
- $22 - $25 a year
- Full-time
- Google Workspace
- ERP systems
- Office
- Paid holidays
- Health insurance
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IT Help Desk
WN GLOBAL LLC —Houston, TX
- $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
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2d
Helpdesk Analyst
McCorvey Sheet Metal —Houston, TX
- Extended hours
- Inventory management
- Mid-level
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
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12d
IT Support Specialist
Linktas —Houston, TX
- From $18 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
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IT Helpdesk Technician
Prime Communications —Sugar Land, TX
- Office
- Organizational skills
- Communication skills
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Service Desk Administrator I (IT)
HR Green —Houston, TX
- $49,500 - $81,000 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
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IT Service Desk Specialist
UNION HOME MORTGAGE CORP —Houston, TX
- Weekends as needed
- Writing skills
- Research
- Office
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Help Desk Technician - Houston, Texas
THE JAY GROUP INC —Houston, TX
- Overtime
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
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Help Desk Coordinator
Texas Petroleum Group —Houston, TX
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- Entry level
Quick Apply
IT Support Desk Operator
The Reynolds Company —Houston, TX
- Full-time
- Office
- Windows
- Continuous improvement
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IT Technician- Entry Level
Life Cycle Power —Houston, TX
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Helpdesk Technician
Hays Electrical Services —Houston, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
Helpdesk Specialist
BOXER PROPERTY MANAGEMENT CORP —Houston, TX
- Full-time
- Computer science
- Computer Science
- Inventory management
Quick Apply
Level I Support Technician
The City Technology Group —Houston, TX
- Part-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
HELP DESK
AVATAR Managed Services —Houston, TX
- Writing skills
- Windows
- Analysis skills

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Help Desk Support jobs near Houston, TX

IT Support Administrator

Continental Carbon -
Houston, TX

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Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Customer communication
CISSP
Computer hardware
Desktop (troubleshooting support)
Remote access software
Desktop administration
CompTIA Security+
IT department experience
Help desk

Full Job Description

TITLE: IT Support Administrator Business Unit: Network Services

Experience Level: Mid-Level (3+ Years Minimum)
Location/Type: Houston, Texas | Requires Occasional Travel

Continental Carbon is seeking an agile, technically skilled, and ownership-minded IT Support Administrator to join our Network Services team. In this role, you will move beyond basic ticket resolution to actively maintain, secure, and optimize our hardware, software, and cloud-hybrid infrastructure.

Security is a foundational pillar of Continental Carbon Company policy. As a primary defender of our corporate digital environment, you will play a critical role in enforcing compliance, safeguarding user data, and upholding stringent cybersecurity protocols. This position also requires occasional travel to support network infrastructure and end-users across our various operating sites.

Duties and Responsibilities

Security & Identity Management (Critical Priority)

Policy Enforcement: Strictly adhere to and enforce Continental Carbon’s corporate security frameworks, compliance standards, and acceptable use policies.
SecOps & Monitoring: Actively leverage MFA solutions, Endpoint Protection, and SIEM monitoring tools to defend the enterprise environment against evolving threats.
Incident Response: Respond rapidly to security anomalies, execute immediate remediation protocols, deliver post-event root-cause analysis, and escalate critical breaches to senior tiers.
IAM Controls: Administer secure user lifecycles (onboarding/offboarding) via Active Directory and Microsoft 365, ensuring the principle of least privilege regarding permissions and access tokens.

System & Endpoint Administration

Lifecycle Management: Build, deploy, and maintain standardized computer images for seamless desktop and laptop installations.
Infrastructure Monitoring: Keep a pulse on server health, automated data backups, and core IT infrastructure stability.
Patch Management: Enforce routine operating system updates, software patches, and system-wide security upgrades.
Asset Optimization: Manage the full inventory lifecycle of corporate IT assets, peripherals, and software licensing.
Vendor Operations: Act as the primary point of contact for external hardware vendors, overseeing workstation replacements and printer/copier servicing.

Network Support, Mobility & Collaboration

Site Support & Travel: Travel occasionally to regional company sites to conduct hardware rollouts, physical network audits, and hands-on infrastructure updates.
Connectivity & Hardware: Support and troubleshoot local office network equipment, including routers, switches, and Wi-Fi Access Points.
Tier 1/2+ Support: Own the queue for local and remote technical service tickets, troubleshooting hardware, applications, and basic network issues.
Team Synergy: Partner closely with senior IT staff on large-scale infrastructure upgrades, cloud migrations, and vendor management.
Documentation Architecture: Author and maintain high-quality technical blueprints, network diagrams, standard operating procedures (SOPs), and incident logs.

Qualifications

Experience: Minimum of 3 – 4 years of progressive experience in IT Help Desk, Desktop Support, or Junior Systems Administration roles.
Education: Associate or Bachelor’s Degree in Information Technology, Computer Science, or a related technical field (relevant experience considered).
Certifications: CompTIA Security+ (highly valued), Network+, A+, Microsoft Certified endpoints, or Cisco Certified Network Associate (CCNA).
Security & Compliance Mindset: Strong foundational knowledge of cybersecurity best practices and direct alignment with the NIST CSF 2.0 framework.
Travel Flexibility: Willingness and ability to travel to various corporate locations as operationally required.
OS & Cloud Ecosystems: Deep administrative knowledge of Windows OS (Non-Windows OS environments are a major plus) alongside strong Microsoft 365 and Active Directory management skills.
Network Fundamentals: Solid, practical understanding of core networking: TCP/IP, DHCP, DNS, VLANs, and VPN protocols.
Modern Tech Horizons: Familiarity with virtualization platforms (VMware or Hyper-V), remote support software, and an understanding of modern AI risks and tools.
Industry Experience: Prior exposure to managing or supporting IT infrastructure within a manufacturing, industrial, or fast-growing corporate environment.

Soft Skills: Elite troubleshooting skills combined with customer-centric communication, you can translate complex technical bugs i

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Experience:

Help desk: 3 years (Required)
compTia security +: 1 year (Required)

License/Certification:

CCNA (Required)
CompTIA Security+ (Required)

Work Location: In person

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Help Desk Support jobs in Houston, TX

IT Support Administrator

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HELP DESK

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