Top 30 Help Desk Technician Jobs in Riverside, CA

IT Technician
RedBalloon LLC —Yorba Linda, CA
- $80,000 - $100,000 a year
- Full-time
- Schematics
- Inventory management
- 5 years
- Health insurance
- 401(k) matching
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IT Help Desk
Exigent Systems Inc. —Riverside, CA
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- US work authorization
- Paid holidays
- Health insurance
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IT Support Technician
JF —Rancho Cucamonga, CA
- $30 - $40 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- Paid training
- Paid holidays
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3d
IT TECHNICIAN I
City of Lake Elsinore —Lake Elsinore, CA
- $28.63 - $36.54 an hour
- Full-time
- Computer science
- Computer Science
- Customer service
Help Desk Technician
AC Pro Inc —Rancho Cucamonga, CA
- $26 - $32 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
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3d
Desktop Support Technician
Quantum Electronic Payments —Anaheim, CA
- $47,840 - $67,392 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- Health insurance
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Service Desk Analyst I
Yuhaaviatam of San Manuel Nation —Highland, CA
- Extended hours
- Computer science
- Computer Science
- Research
Substitute Technology Support Technician
San Bernardino Community College District —San Bernardino, CA
- $28.30 an hour
- Computer science
- Current TB test
- Computer Science
Senior L2 Support Technician (MSP)
California Computer Options —Corona, CA
- $78,000 - $85,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- 3 years
- Health savings account
- Health insurance
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4d
IT Field Services Technician
Syncreon —Rialto, CA
- $31.12 - $36.81 an hour
- Weekends as needed
- English
- Mid-level
- Warehouse
IT Field Technician
Lexi Global —Upland, CA
- $25 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
4d
Help Desk Technician II (Onsite)
CRISTEK INTERCONNECTS INC —Anaheim, CA
- $28.00 - $30.50 an hour
- Computer science
- Computer Science
- Mid-level
- Opportunities for advancement
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Desktop Support Engineer (Dispatch /Part-Time) Moreno Valley, California
Axiom Technologies —Moreno Valley, CA
- Part-time
- Mid-level
- Office
- 3 years
Field Service Technician
AGS LLC —San Bernardino, CA
- $21.50 - $28.00 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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General Maintenance Technician
Amentum —Fontana, CA
- $24 - $27 an hour
- Overtime
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
Field Service Technician
AGS, LLC —Highland, CA
- $25 - $28 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Helpdesk Supervisor
Tech Guardian —Lake Elsinore, CA
- $70,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
5d
Applebee's Restaurant Systems Manager
Applebee's —Menifee, CA
- On call
- Research
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- 401(k)
Quick Apply
Maintenance Technician I
Waterton —Ontario, CA
- $19 - $22 an hour
- Sanitation
- Residential
- Apartments
- Paid parental leave
- Paid holidays
Quick Apply
Maintenance Technician
Nova Pointe —Colton, CA
- $23 - $25 an hour
- Weekends as needed
- Carpentry
- Clean driving record
- Microsoft Outlook
Quick Apply
5d

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IT Technician

RedBalloon LLC
Yorba Linda, CA

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Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Health insurance
401(k) matching

Qualifications

CMMC
Teamwork
FedRAMP
Schematics
English
Windows
Security compliance frameworks implementation
SQL
Parts drawings
Customer support ticket management
DNS
UEM
Cloud compliance
Desktop administration
Automation tools
Cloud management
Cross-functional communication
Intune
IT department experience
Ticketing system technical support

Full Job Description

Job Summary

The IT Technician maintains and updates the company's information technology operations and cybersecurity compliance in a defense-manufacturing environment. The role administers the Microsoft 365 GCC High platform end-to-end, supports CMMC Level 2 / NIST SP 800-171 compliance efforts, and maintains IT infrastructure, and endpoints. The IT Technician is responsible for the administration, availability, security, and backup of the company's on-premises virtualized server environment.

Responsibilities

Support and maintain CMMC Level 2 compliance efforts
Support the System Security Plan (SSP), POA&Ms, and supporting evidence aligned to NIST SP 800-171 controls / CMMC
Evaluate vendor and service compliance, including FedRAMP / FedRAMP-equivalency assessments for cloud and backup providers
Administer the Microsoft 365 GCC High tenant, including Entra ID, Exchange Online, SharePoint, and secure external file-sharing
Manage device and policy administration through Intune and Group Policy (GPO), including conference-room and shared-account posture
Maintain server, network, and backup infrastructure; troubleshoot email delivery, identity, and configuration issues
Execute endpoint hardware provisioning, imaging, and lifecycle management for compliant devices
Maintain IT policies, standard operating procedures, and documentation
Use scripting (e.g., PowerShell) to automate compliance, discovery, and administration tasks
Maintain an asset inventory and manage software licensing
Work with external service providers to complete IT related projects
Report system, security, and project status to senior management
Administer the multi-host virtualization (hypervisor) cluster and its management platform, including resource allocation, high availability, host patching, capacity planning, and maintaining expansion headroom for future growth
Manage the full virtual-machine lifecycle: provisioning, sizing, snapshots, monitoring, and decommissioning
Administer redundant domain controllers, including Active Directory, DNS, DHCP, Group Policy, and replication health
Administer the file servers: shares, permissions, quotas, and storage capacity
Administer the database servers: maintenance plans, performance, backups, and application access
Maintain the CAD and PCB/EDA design environments, including engineering data management (PDM/vault) and integration with engineering workflows
Administer the license server (Licenses); monitor floating-license availability and manage renewals
Support the line-of-business application servers, including the accounting system, the quality management system (QMS), the the ERP, and other internal applications; coordinate updates, backups, and access with Finance, Quality, and Engineering
Administer the version-control (source-control) server, including version updates, integrations, key management, and reliable email delivery to the Microsoft 365 GCC High tenant
Maintain the unified communications / VoIP system
Own backup and recovery through the backup and replication platform: job configuration, retention, monitoring, periodic restore and DR testing, and off-site or immutable copies, aligned with CMMC and FedRAMP-equivalency requirements for any cloud backup targets
Maintain PCs and support onboarding and offboarding requirements

Qualifications

To perform this job successfully, the candidate will meet the following requirements:

5+ years in IT operations, systems administration, or infrastructure support
Strong scripting and automation skills (PowerShell, SQL, Python, or equivalent) with a track record of eliminating manual IT processes
Hands-on experience administering Microsoft 365, Entra ID, Intune, and Windows endpoint management
Working knowledge of NIST 800-171 / CMMC and experience supporting compliance efforts
Hands-on experience managing a help desk or service desk function, including ticket systems, SLAs, and support metrics
The individual must have the ability to read, write, and understand spoken English; the ability to read and understand product requirements and performance specifications and schematics; assembly drawings, parts lists, test procedures, engineering drawings, technical procedures, and governmental regulations. Excellent communication skills and the ability work productively in a collaborative team environment are essential.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision and the ability to adjust focus.
The employee must have the legal right to work in the United States and may be required to obtain a U.S. Government Security Clearance.

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k) matching
Health insurance

Experience:

IT operations/systems administration/infrastructure support: 5 years (Preferred)
Scripting/automation skills: 1 year (Preferred)
Compliance support efforts: 1 year (Preferred)
CMMC: 5 years (Preferred)
Knowledge of NIST 800-171: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

Help Desk Technician jobs in Riverside, CA

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IT Support Technician

IT TECHNICIAN I

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Service Desk Analyst I

Substitute Technology Support Technician

Senior L2 Support Technician (MSP)

IT Field Services Technician

IT Field Technician

Help Desk Technician II (Onsite)

Desktop Support Engineer (Dispatch /Part-Time) Moreno Valley, California

Field Service Technician

General Maintenance Technician

Field Service Technician

Helpdesk Supervisor

Applebee's Restaurant Systems Manager

Maintenance Technician I

Maintenance Technician

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