Top 4584 Help Desk Technicians Jobs

Help Desk Technician
AdvancedHEALTH —Goodlettsville, TN
- $50,000 - $55,000 a year
- HIPAA
- High school diploma or GED
- Reliable transportation
- Mileage reimbursement
- Health savings account
Quick Apply
Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
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IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
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IT Support Technician (Part-Time, REMOTE)
Connection —Remote
- $38 - $40 an hour
- Part-time
- Remote
- 5 years
- Windows
- Organizational skills
11d
Support Technician Level 1
KairosIT —Remote
- $40,000 - $55,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- High school diploma or GED
Help Desk Technician
NEOVERA LLC —New York, NY
- $110,000 - $115,000 a year
- Full-time
- Mid-level
- Windows
- 4 years
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Cloud Support Technician, Talent Pipeline (Remote US)
Atmosera —Remote
- $50,000 - $60,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
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IT Support Technician - (REMOTE)
eXp World Holdings —Remote
- Remote
- Google Workspace
- Computer Science
- Bachelor of Science
- Wellness program
- Paid parental leave
Remote -Technology Tech & Sales Support
Teleperformance —Remote
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Technology Help Desk Technician
Brunswick County School District —Bolivia, NC
- $3,908.44 - $5,603.22 a month
- Full-time
- Entry level
Desktop Support Technician I (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
Level 1 IT Technician
SDG Corporation —Remote
- Full-time
- Remote
- Windows
- High school diploma or GED
- Organizational skills
Help Desk Customer Service Technician
PingWind —Remote
- Full-time
- Research
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
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Tech Support Specialist I - Remote Opportunity!
KinderCare Education —Beaverton, OR
- Overtime
- Remote
- Spanish
- English
- Windows
- Health insurance
- Dental insurance
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Georgia
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
IT Help Desk Technician (Entry-Level)
SystImmune —Princeton, NJ
- $45,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Senior Help Desk Technician
Contact Government Services, LLC —Remote
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
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Quick Apply
Help Desk Technician
RedHelm —Atlanta, GA
- Weekends as needed
- Remote
- Windows
- Continuous improvement
- Data entry
- Paid holidays
- Health insurance
Quick Apply
9d
Help Desk Technician I
JRM Construction Management, LLC —Fort Lauderdale, FL
- Weekends as needed
- Driver's License
- Travel
- Communication skills

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Help Desk Technician

AdvancedHEALTH -
Goodlettsville, TN

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Job Details

$50,000 - $55,000 a year

Benefits

Mileage reimbursement
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

It’s your choice, choose Advanced Billing Consultants. Advanced Billing Consultants specializes in medical billing services, accounts receivable, and information management and technology for medical practices. Join our growing team. We promote a fun and friendly work environment. We encourage work/life balance and we offer competitive wages and benefits.

The Help Desk Analyst is the first line of support for incoming IT issues. Their job is to receive, respond to, document, correct/refer IT incidents as reported by the billing staff and our supported physician practices. The Help Desk Analyst will resolve computer and peripheral IT problems, and, when applicable, route more complex problems to the appropriate staff. The Help Desk Analyst is also responsible for the receipt, configuration, deployment, and support of IT assets at all of our locations across the state.

Position Responsibilities:

Ensures customer service is timely and accurate on a daily basis
Answers and documents end user computer software and hardware incident calls and tickets.
Investigates and identifies hardware/software-related issues, takes appropriate corrective actions, provide expedient issue resolution
Forwards/designates unresolved issue to appropriate support team
Demonstrates the safe operation of equipment and machinery and follows procedures for reporting and correcting an unsafe situation
Exercises awareness of both general compliance of fraud and abuse and HIPAA compliance
Attends regular compliance meetings and is an active participant, offering observations, concerns, and suggestions, contributing to better business practices
Communicates patient information to assure confidentiality and continuity of care
Interacts with all patients, clients, physicians, and fellow employees in a mature, responsible manner to ensure a positive and professional facility environment
Practices the principles of Service Satisfaction and attends customer service programs offered
Strives to be professional, courteous, helpful and cooperative.
Demonstrates flexibility by adapting to new and changing situations and duties in order to meet customer needs effectively
Demonstrates initiative to provide quality service. Examples: seeks opportunities to help co-workers, anticipates needs of physician practices.
Maintains positive working relations with co-workers, giving peers effective feedback in a manner that encourages initiative and self- development
Utilizes resources (managers, technical support, and equipment) appropriately
Provides on-site service after remote diagnosis
Other duties as assigned

Skills and Abilities:

Strong Technical Background
Strong troubleshooting skills
Critical thinker
Attention to detail
Excellent leadership skills
Ability to exercise judgement and make decisions
Excellent communication skills to communicate with clients, physicians, clients, coworkers, and management staff
Ability to perform in a high productivity, fast-paced environment
Ability to document accurately and concisely
Excellent phone and computer skills
Ability to maintain sensitive information in confidence
Ability to meet deadlines and prioritize diverse responsibilities

Qualifications:

High School or Equivalent
College or IT Certification Preferred
Proven experience on IT Helpdesk
Reliable personal transportation

We Offer:

Medical Insurance, Dental, & Vision
Health Savings Account
Flex Spending for child care
Paid life insurance of $50,000
Paid Long Term Disability Insurance
Voluntary Life Insurance
Voluntary Short Term Disability
Many Other Policies: Accident, Critical Illness, Identity Theft, Legal Plan
401K – very generous plan… the company contributes even if you do not
PTO (Paid Time Off) – generous plan
Employee Discounts
Mileage reimbursement for personal vehicle when driven for business use

Quick Apply

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