Top 861 Help Desk Tier 1 Jobs

Help Desk Technician (Tier 1 Support)
D-J Engineering —Augusta, KS
- Full-time
- Computer literacy
- Windows
- No degree
- Health savings account
- Health insurance
Quick Apply
1d
IT Help Desk
Kai USA Ltd —Tualatin, OR
- $26.00 - $26.60 an hour
- Urgently hiring
- Pass drug screening
- Windows
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10d
NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance
General Dynamics Information Technology —Quantico, VA
- $24.52 - $33.18 an hour
- Mid-level
- High school diploma or GED
- No travel
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IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
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Help Desk Specialist
Concept Plus —Remote
- Full-time
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- Microsoft Excel
- Microsoft Outlook
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IT Specialist (Tier 1)
Zap Solutions Europe —Remote
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- Google Workspace
- High school
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Tier 1 Help Desk Technician
Iron Bow Technologies —Herndon, VA
- $22.36 - $24.04 an hour
- Monday to Friday
- Microsoft Outlook
- Mid-level
- High school diploma or GED
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Help Desk Analyst (Tier 1 Support)
DCI Resources, LLC —Hartford, CT
- Temporary
- Hybrid work
- Software troubleshooting
- High school diploma or GED
- US work authorization
- Flexible schedule
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4d
Help Desk Call Center Representative
Senture —Remote
- Full-time
- Remote
- Bilingual
- Pass drug screening
- High school diploma or GED
Help Desk Representative
SOSi —Florida
- $47,218 - $98,068 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Windows
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Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Monday to Friday
- English
- Office
- Windows
IT Help Desk Tier 1
Siepe —New York, NY
- $65,000 - $72,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Health insurance
- Dental insurance
IT Help Desk Tier 1
The People Concern —Los Angeles, CA
- $25 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Research
- 403(b) matching
- AD&D insurance
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Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $26.44 - $35.78 an hour
- Monday to Friday
- Computer literacy
- English
- Office
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Tier 1 Tech Support- Help Desk
Colonial Electric Supply —King of Prussia, PA
- $50,000 a year
- Overtime
- Mid-level
- Office
- Reliable transportation
- Paid parental leave
- Health savings account
Quick Apply
HELP DESK TECH TIER 1
HOOTERS OF AMERICA —Atlanta, GA
- $18 an hour
- Microsoft Excel
- Writing skills
- Mid-level
Quick Apply
Tier 1 Help Desk Technician
5Q Partners, LLC —New York, NY
- $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
8d
Help Desk Technician (Tier 1)
CNWR —Toledo, OH
- $20 - $23 an hour
- Full-time
- Office
- Computer networking
- 1 year
Quick Apply
IT Help Desk Associate
Radiant Industries —El Segundo, CA
- $30 - $35 an hour
- Extended hours
- Mid-level
- Office
- Windows
- Paid parental leave
- Health savings account
Quick Apply

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Help Desk Technician (Tier 1 Support)

D-J Engineering -
Augusta, KS

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Job Details

Full-time
1 day ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Equipment troubleshooting
Windows
Computer hardware
Desktop applications
Productivity software
Desktop administration
Mobile devices

Full Job Description

D-J Engineering, Inc. is a premier manufacturer specializing in complex machine parts, composites, sheet metal fabrication, and large assemblies for the aerospace and defense industries. We also operate an FAA/EASA Certified Repair Station offering top-tier MRO services for aircraft components. Located in Augusta, KS, D-J Engineering is known for its innovative techniques, cutting-edge equipment, and exceptional people—all working together to ensure the highest quality standards!

Role Description & Career Growth

While our technical infrastructure is extensive—supporting all file, email, phone, security, and ERP servers for over 200 users across multiple branches—you do not need a formal college degree to excel here.

We provide comprehensive, on-the-job training to help you master our environment. This role offers incredible growth opportunities. By working directly alongside our senior infrastructure team, you will build a solid technical foundation, gaining the real-world skills needed to eventually advance into higher-level network and systems engineering pathways.

Key Responsibilities

Serve as the first line of defense, providing friendly and helpful technical support to over 200 internal users across our branch locations.
Troubleshoot everyday hardware and software issues (PCs, laptops, printers, and mobile devices).
Assist with basic user administration, including password resets, account lockouts, and software permissions.
Set up, configure, and deploy workstations for new employees.
Document technical issues in our ticketing system and seamlessly escalate complex network or server problems to our Systems Engineer.

Required Qualifications

No degree required—we value technical curiosity, work ethic, and a drive to learn above formal credentials.
Basic familiarity with Windows operating systems, Microsoft Office, and general computer hardware.
Strong logical thinking, troubleshooting proficiency, and problem-solving abilities.
Excellent communication and customer service skills.
Stable work history is a must.

Preferred Qualifications (Nice to Have, But Not Required)

Prior experience in customer service, retail, or a basic technical support environment.
Interest in or basic exposure to foundational IT certifications (e.g., CompTIA A+, Network+).
A willingness to learn about cybersecurity compliance frameworks like CMMC / NIST 800-171.

Additional Requirements

U.S. Citizenship is required
Note: Government security clearance is not required for this position.

an (Tier 1 Support)

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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