Top 495 Help Desk Jobs in Norcross, GA

IT Field Technician Tier 2
First Aid Computer Services, Inc. —Atlanta, GA
- $60,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Windows
- Mileage reimbursement
- Paid holidays
Quick Apply
4d
Field Technician and HelpDesk Support
Makrö Gaming Studios —Kennesaw, GA
- $45,000 - $55,000 a year
- 8 hour shift
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
HVAC Troubleshooting Specialist - No Field Work
Paramount Staffing LLC —Suwanee, GA
- $26 an hour
- Overtime
- Spanish
- Computer literacy
- Mid-level
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Chamblee, GA
- $23 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
In-Home Sales & Tech Support (Full-Time)
Asurion Insurance Services —Chamblee, GA
- $21 an hour
- Weekends as needed
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
Help Desk Technician
RedHelm —Atlanta, GA
- Weekends as needed
- Remote
- Windows
- Continuous improvement
- Data entry
- Paid holidays
- Health insurance
Quick Apply
1d
Technical Support Specialist
Coreforce —Atlanta, GA
- $20 - $22 an hour
- Full-time
- Hybrid work
- Windows
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Customer Support Technician II
Planet DDS —Atlanta, GA
- $24 - $27 an hour
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
IT Support Tech I
ATS FAMILY —Marietta, GA
- Full-time
- Mid-level
- Office
- Organizational skills
Quick Apply
5d
Help Desk Technician (Part Time)
Electronic Systems Inc —Duluth, GA
- Contract
- Azure
- High school diploma or GED
- 1 year
Customer Support Specialist
Granum —Atlanta, GA
- $55,000 - $65,000 a year
- Remote
- Research
- Bachelor's degree
- US work authorization
- Health savings account
- Paid holidays
13d
Service Desk Analyst
DIGIOFFICE —Johns Creek, GA
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Opportunities for advancement
- Flexible schedule
Quick Apply
Technology Support Tech III - Grades K-5
Gwinnett County Public Schools —Gwinnett County, GA
- $49,435 - $79,283 a year
- Full-time
- Mid-level
- Elementary school
- School
Geek Squad Agent (Retail Store)
Best Buy —Duluth, GA
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
4d
Helpdesk Associate Tier 1
Ole Mexican Foods Inc —Norcross, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
IT Systems Support Technician
Primary Holdings, Inc. —Johns Creek, GA
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
11166 - Departmental IT Specialist
DeKalb County, GA —Decatur, GA
- $23.26 - $37.44 an hour
- Full-time
- Computer Science
- Research
- Mid-level
2d
HELPDESK SUPPORT TECHNICIAN
Atlanta I.T. Service —Duluth, GA
- Weekends as needed
- Background check
- Pass drug screening
- Office

I want to receive the latest job alert for Help Desk in Norcross, GA

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Help Desk jobs near Norcross, GA

IT Field Technician Tier 2

First Aid Computer Services, Inc.
Atlanta, GA

Quick Apply

Job Details

Permanent | Full-time
$60,000 - $70,000 a year
4 days ago

Benefits

Mileage reimbursement
Paid holidays
Health insurance
Paid time off

Qualifications

Desktop computer repair
Interpersonal skills
Laptop (troubleshooting support)
Employee relationship building
Windows
Microsoft Office
Driver's License
Attention to detail
Desktop (troubleshooting support)
Computer management
Problem-solving
Organizational skills
Desktop administration
Technical Proficiency

Full Job Description

Overview
Join our dynamic team as an IT Field Technician Tier 2 and become a vital part of delivering top-tier technical support across diverse environments. In this role, you will be the frontline expert responsible for troubleshooting, maintaining, and optimizing IT infrastructure and hardware in the field. Your energetic approach will ensure seamless technology operations, empower end-users, and contribute to the overall efficiency of our organization. This paid position offers an exciting opportunity to develop your skills in a fast-paced, supportive environment while making a tangible impact on daily business functions. Strong interpersonal skills are essential, as you’ll interact with executive-level clients daily.

Responsibilities

Perform hands-on desktop fixes when remote tools aren’t suitable, including hardware repairs and replacing defective parts.
Install and configure hardware, software, and peripherals across network infrastructure.
Diagnose and resolve software issues.
Provide onsite desktop/laptop support: setup, configuration, imaging, and deployment.
Onboard and off-board users, including account creation and password support.
Handle service desk requests via phone, web portal, and email courteously and efficiently.
Test, image, and clean PCs, laptops, monitors, printers, and related hardware.
Use remote tools and diagnostic utilities to resolve issues.
Install antivirus software and keep definitions current.
Perform preventative maintenance on workstations, printers, and peripherals.
Maintain strong relationships with clients and colleagues.
Uphold company safety and security standards.
Escalate unresolved tickets to MSP Help Desk or management.

Requirements

Associate’s Degree in Computer Technology or related field, and/or 8+ years of hands-on break-fix experience with laptops and desktops.
Broad technical knowledge spanning hardware, software, operating systems, networks, and security.
Strong proficiency in Office 365 administration.
Experience with Windows 10/11 and Microsoft Servers
Excellent communication and customer service skills, with strong listening and problem-solving abilities.
Ability to work quickly and autonomously under pressure, with attention to detail and confidentiality.
Strong analytical and organizational skills.
Valid driver’s license, reliable transportation for onsite visits and adequate auto insurance.
Ability to lift heavy equipment
Ability to work after-hours and/or weekends, as needed.

Benefits

Health insurance
Paid time off and Holidays
Mileage reimbursement

Salary

$60,000.00 - $70,000.00 per year

Embark on a vibrant career path where your technical talents fuel organizational success! We’re looking for passionate problem solvers ready to make a difference through energetic support and innovative solutions—apply now to become a vital part of our tech-driven team!

Pay: $60,000.00 - $70,000.00 per year

Benefits:

Health insurance
Paid time off

Application Question(s):

Do you have experience with Windows 10/11 and Microsoft Servers?
Do you have experience installing and configuring hardware, software, and peripherals across network infrastructure?
Do you have proficiency with Office 365 administration?
Will you submit to a criminal background check as part of the hiring process?

Experience:

hands-on break-fix it with laptops and desktops: 8 years (Preferred)

Work Location: Hybrid remote in Atlanta, GA

Quick Apply

Refine Your Search

Help Desk jobs in Norcross, GA

IT Field Technician Tier 2

Field Technician and HelpDesk Support

HVAC Troubleshooting Specialist - No Field Work

In-Home Sales & Tech Support (Part Time)

In-Home Sales & Tech Support (Full-Time)

Help Desk Technician

Technical Support Specialist

IT Service Representative (IT Help Desk)

Helpdesk Technician

Customer Support Technician II

IT Support Tech I

Help Desk Technician (Part Time)

Customer Support Specialist

Service Desk Analyst

Technology Support Tech III - Grades K-5

Geek Squad Agent (Retail Store)

Helpdesk Associate Tier 1

IT Systems Support Technician

11166 - Departmental IT Specialist

HELPDESK SUPPORT TECHNICIAN

I want to receive the latest job alert for Help Desk in Norcross, GA

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected