Top 1350403 Help For You. Jobs

Help Desk Technician - Entry Level
Americare —Brooklyn, NY
- $27 - $28 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
6d
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
Help Desk Specialist 1
NetImpact Strategies —Washington, DC
- Full-time
- Windows
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Help Desk Technician
Hose-McCann Communications —Deerfield Beach, FL
- $24.07 - $28.99 an hour
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
Courser Employment Services LLC —Remote
- Full-time
- High school diploma or GED
- Organizational skills
- Associate's degree
- Paid parental leave
- Paid holidays
IT Help Desk (Level 1)
Amp IT —Charlotte, NC
- $35,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Flexible spending account
- Paid time off
Quick Apply
Help Desk / IT Support
Pearl Co Services —Houston, TX
- $23.33 - $28.09 an hour
- Full-time
- Mid-level
- Windows
- In-person
Quick Apply
Help Desk Coordinator
Texas Petroleum Group —Houston, TX
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- Entry level
Quick Apply
Help Desk Technician I
Willdan —San Francisco, CA
- $30 - $35 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
Quick Apply
Associate Help Desk Technician
Boeing —Berkeley, MO
- $66,300 - $89,700 a year
- Microsoft Excel
- Microsoft Outlook
- Military
- Health savings account
- Disability insurance
HELP DESK TECHNICIAN
St Louis Public Library —St. Louis, MO
- From $19.74 an hour
- Full-time
- Google Workspace
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Electrician
BASiX Automation Integrators, Inc. —Maine
- $35 - $50 an hour
- Full-time
- Mid-level
- Electrical experience
- In-person
- Paid holidays
- Health insurance
Quick Apply
Precision Optical Technician III
Quality Vision International Inc —Rochester, NY
- $22 - $30 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Children
- Paid holidays
- Disability insurance
Quick Apply
Electrical Engineer – Order Processing
Reinhausen GmbH —Humboldt, TN
- English
- Mid-level
- Travel
- Paid holidays
- Tuition reimbursement
ICT Disaster Response Specialist
Samaritan's Purse —North Wilkesboro, NC
- Full-time
- Up to 50% travel
- 5 years
- English
- Paid holidays
- Disability insurance
Inside Sales - Sales Engineer & Quotations Specialist
The Delfield Company —Mount Pleasant, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
CNC Programmer
Rice Lake Weighing System Inc —Rice Lake, WI
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Production Control Coordinator
WisLab EMS —Fremont, CA
- $27 - $30 an hour
- Full-time
- Mid-level
- 3 years
- Assembly
- Health insurance
- Dental insurance
Quick Apply
Installation Technician (Audio Visual) New Jersey
Cenero LLC —Lebanon, NJ
- $21.50 - $31.75 an hour
- Clean driving record
- High school
- Construction site
- Health savings account
- Paid holidays
Quality Control Inspector
Precision Precast, LLC —Columbia, MO
- $20 - $25 an hour
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply

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Help Desk Technician - Entry Level

Americare -
Brooklyn, NY

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Job Details

Full-time
$27 - $28 an hour
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Inventory management systems (technically supported)
HR systems (technically supported)
High school diploma or GED
Customer relationship management (CRM) systems (technically supported)
Payroll systems (technically supported)
Accounting systems (technically supported)
Help desk

Full Job Description

Americare is New York's Leader in home health care. We offer a nurturing work environment, a salary you deserve, and plenty of room for growth! – At Americare, we value and care about our staff.

We have an exciting full time opportunity in our IT department !

The Position : Help Desk Technician

The Help Desk technician is the first point of contact for technical support at Americare. Reporting to the IT Manager, the technician troubleshoots and resolves everyday hardware, software, software account, cloud and connectivity issues for staff across in person, remote, and hybrid environments, escalating complex problems as needed while maintaining strong customer service and adherence to HIPAA and information-security standards.

Position Qualifications :

HS Diploma or GED ; Associates degree or relevant IT coursework preferred.
Zero to 2 years of help desk, desktop support or related IT experience
Certifications such as Comp TIA A+, Network +, Security +, ITIL Foundation or Microsoft 365 are a plus

Technical Skills:

Microsoft 365 and Identity; administering Outlook, Teams, Sharepoint, and One drive;user provisioning , MFA,SSO and password resets in Microsoft Entra ID (Azure AD) and active directory
Endpoints and devices; supporting Windows 11, MacOS, and mobile (IOS/Android);imaging /deployment and MDM via Intune, Autopilot, or comparable RMM tools ;printers and peripherals
Networking and connectivity; TCP/IP, DNS, DHCP, Wi Fi and VPN/ZTNA fundamentals; basic troubleshooting of switches and access points; VoIP/Teams Phone and conference room A/V.
Security; endpoint protection (EDR/antivirus), patching , disk encryption (BitLocker/File Vault), password managers, phishing recognition, zero trust principles and HIPAA practices.
ITSM and documentation; working in a ticketing system (ServiceNow, Jira, Freshservice, or Zendesk) with SLAs; knowledge - based, asset /license, and back up recovery tools,
Healthcare /EHR support a plus

Core Compentcies

Clear written, verbal and in person communication, with the ability to explain technical concepts to non-technical staff
Strong analytical and problem solving skills with sound customer first judgement
Proficiency with Microsoft Outlook, Word, Excel and Powerpoint ; organized and able to prioritize multiple requests
Comfort using AI tolls such as Microsoft 365 Copilot and AI features within the ITSM platform ( triage, summarization, virtual agents) to resolve and document issues faster and help staff adopt them, while never entering PHI or confidential data into unapproved or public AI tools per HIPPA and acceptable use policy and recognizing AI driven threats such as AI phishing and deepfakes.

What we offer :

Comprehensive Medical/Dental/Vision Benefits
401K plan with company match
Generous Time off including vacation, sick time, personal days, cultural heritage day and your birthday off !
Team-oriented company culture, opportunity for advancement

Apply today for immediate interview !

Visit our webpage

www.americareny.com

Pay: $27.00 - $28.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Ability to Commute:

Brooklyn, NY 11234 (Required)

Work Location: In person

Quick Apply

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