Top 1767119 Help Jobs

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
STUDENT PROFESSIONAL WORKER, INFORMATION TECHNOLOGY
County of Los Angeles —Los Angeles, CA
- $26.67 an hour
- Temporary
- Computer literacy
- Databases
- Typing
- Health insurance
- On-the-job training
2d
HVAC Technician - S1 or S2 Licensed – $12,000 Sign-On Bonus!* Full-time
Lincoln Tech —New Britain, CT
- Full-time
- Laboratory
- Classroom
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Analyst II - Product System Configuration
Inland Empire Health Plan —Rancho Cucamonga, CA
- $80,059.20 - $106,059.20 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Access
- Software troubleshooting
- Disability insurance
- Health insurance
ICT Disaster Response Specialist
Samaritan's Purse —North Wilkesboro, NC
- Full-time
- Up to 50% travel
- 5 years
- English
- Paid holidays
- Disability insurance
OxyChem Vibration Analyst
Oxychem —Pasadena, TX
- Overtime
- Microsoft Excel
- Microsoft Outlook
- English
Electrician
BASiX Automation Integrators, Inc. —Maine
- $35 - $50 an hour
- Full-time
- Mid-level
- Electrical experience
- In-person
- Paid holidays
- Health insurance
Quick Apply
Bicycle Service Lead
Ridepanda —Seattle, WA
- $28 - $29 an hour
- Full-time
- Mechanic experience
- Mid-level
- Assembly
- Health insurance
- Dental insurance
Quick Apply
8d
Software/Hardware Test Engineer
Spraying Systems Co —Springfield, IL
- $95,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
ORION Spacecraft Technician Electrical, Senior
ASRC Federal —Merritt Island, FL
- Full-time
- Schematics
- No high school diploma
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
14d
Installation Technician (Audio Visual) New Jersey
Cenero LLC —Lebanon, NJ
- $21.50 - $31.75 an hour
- Clean driving record
- High school
- Construction site
- Health savings account
- Paid holidays
Assembly & Test Technician
Acara Solutions —Basom, NY
- $43,550 - $54,440 a year
- Call employer
- US work authorization
- Entry level
Quick Apply
Inside Sales - Sales Engineer & Quotations Specialist
The Delfield Company —Mount Pleasant, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Manager, IT Asset Repair & Configuration Center
Essintial Enterprise Solutions LLC —Camp Hill, PA
- $55,000 - $65,000 a year
- Full-time
- Oracle
- Mid-level
- Leadership
Quick Apply
Lead Controls Systems Specialist - OSI PI
The Hershey Company —Lancaster, PA
- Online Application
- Bachelor of Science
- Engineering
- Basic math
Precision Optical Technician III
Quality Vision International Inc —Rochester, NY
- $22 - $30 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Children
- Paid holidays
- Disability insurance
Quick Apply
[Lotte Plaza Market] Korean Bilingual IT Support & Field Technician (한국어 가능자)
Sungwon Distributor LLC —Jessup, MD
- $20 - $28 an hour
- Part-time
- Bilingual
- English
- Administrative experience
Quick Apply
8d
Coordinate Measuring Machine Programmer
Hi-Lex Controls —Litchfield, MI
- Full-time
- Mid-level
- Microsoft Office
- 3 years
- Relocation assistance
Quick Apply
Electrical Engineer – Order Processing
Reinhausen GmbH —Humboldt, TN
- English
- Mid-level
- Travel
- Paid holidays
- Tuition reimbursement
IT Manager
S&N Infrastructure —Louisa, VA
- From $80,000 a year
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for Help

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Help jobs

Help Desk Analyst

STUDENT PROFESSIONAL WORKER, INFORMATION TECHNOLOGY

HVAC Technician - S1 or S2 Licensed – $12,000 Sign-On Bonus!* Full-time

Analyst II - Product System Configuration

ICT Disaster Response Specialist

OxyChem Vibration Analyst

Electrician

Bicycle Service Lead

Software/Hardware Test Engineer

ORION Spacecraft Technician Electrical, Senior

Installation Technician (Audio Visual) New Jersey

Assembly & Test Technician

Inside Sales - Sales Engineer & Quotations Specialist

Manager, IT Asset Repair & Configuration Center

Lead Controls Systems Specialist - OSI PI

Precision Optical Technician III

[Lotte Plaza Market] Korean Bilingual IT Support & Field Technician (한국어 가능자)

Coordinate Measuring Machine Programmer

Electrical Engineer – Order Processing

IT Manager

I want to receive the latest job alert for Help

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected