Top 1620677 Help Jobs

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
CNC Field Service Engineer
Absolute Machine Tools, Inc. —Minneapolis-Saint Paul, MN
- $35 - $48 an hour
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Senior Technical Repair Specialist
Musco Sports Lighting —Oskaloosa, IA
- Full-time
- 5 years
- Senior level
- Profit sharing
- Health insurance
Quick Apply
ICT Disaster Response Specialist
Samaritan's Purse —North Wilkesboro, NC
- Full-time
- Up to 50% travel
- 5 years
- English
- Paid holidays
- Disability insurance
Engineering Technician
Techsource Inc —Los Alamos, NM
- $80,000 - $135,000 a year
- Full-time
- 5 years
- Engineering
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Precision Optical Technician III
Quality Vision International Inc —Rochester, NY
- $22 - $30 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Children
- Paid holidays
- Disability insurance
Quick Apply
Electrician
BASiX Automation Integrators, Inc. —Maine
- $35 - $50 an hour
- Full-time
- Mid-level
- Electrical experience
- In-person
- Paid holidays
- Health insurance
Quick Apply
Coordinate Measuring Machine Programmer
Hi-Lex Controls —Litchfield, MI
- Full-time
- Mid-level
- Microsoft Office
- 3 years
- Relocation assistance
Quick Apply
Calibration Technician - Level 3
Trescal Inc. —San Jose, CA
- $30 - $45 an hour
- Microsoft Excel
- Customer service
- Military
- AD&D insurance
- Disability insurance
Quick Apply
ERP & IT Systems Administrator
American Steel and Aluminum LLC —South Portland, ME
- $75,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Lead Telecommunications Technician
Triage Partners LLC —Columbus, OH
- $25 - $28 an hour
- Extended hours
- Background check
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
9d
Electronics Technician SNE
Neptune Technology Group Inc. —Tallassee, AL
- Mid-level
- Associate's degree
- Communication skills
Bicycle Service Lead
Ridepanda —Seattle, WA
- $28 - $29 an hour
- Full-time
- Mechanic experience
- Mid-level
- Assembly
- Health insurance
- Dental insurance
Quick Apply
2d
Quality Inspector I
Prototek Digital Manufacturing —Blue Mounds, WI
- $21 - $25 an hour
- Email
- US work authorization
- 1 year
- Hand tools
- Paid holidays
- Disability insurance
Quick Apply
Electrical Engineer – Order Processing
Reinhausen GmbH —Humboldt, TN
- English
- Mid-level
- Travel
- Paid holidays
- Tuition reimbursement
CNC Programmer
Rice Lake Weighing System Inc —Rice Lake, WI
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Production Systems Prof.
Konica Minolta Business Solutions, U.S.A., Inc. —Cincinnati, OH
- $21 - $38 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driving
- Paid holidays
- Health insurance
Senior IT Support Engineer
A Fast Growing AI Robotics Company —Cambridge, MA
- $55 - $65 an hour
- Full-time
- Google Workspace
- 5 years
- Office
- Commuter assistance
- Disability insurance
Quick Apply
Sr. Qualification Engineer
LTM —Tukwila, WA
- $75,000 - $110,000 a year
- Windows
- Linux
- In-person
- Paid parental leave
- Paid holidays
Quick Apply

I want to receive the latest job alert for Help

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Help jobs near

Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Help jobs

Help Desk Analyst

IT Help Desk Technician

CNC Field Service Engineer

Senior Technical Repair Specialist

ICT Disaster Response Specialist

Engineering Technician

Precision Optical Technician III

Electrician

Coordinate Measuring Machine Programmer

Calibration Technician - Level 3

ERP & IT Systems Administrator

Lead Telecommunications Technician

Electronics Technician SNE

Bicycle Service Lead

Quality Inspector I

Electrical Engineer – Order Processing

CNC Programmer

Production Systems Prof.

Senior IT Support Engineer

Sr. Qualification Engineer

I want to receive the latest job alert for Help

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected