Top 9 Helpdesk Analyst Jobs in Austin, TX

Information Technology Analyst
Kimley-Horn —Austin, TX
- Computer science
- Computer Science
- Office
- Profit sharing
- Health insurance
5d
Help Desk Analyst
Texas State Technical College —Austin, TX
- Full-time
- Mid-level
- Windows
- US work authorization
IT Systems Analyst
Clayton Careers —Austin, TX
- Weekends as needed
- Up to 50% travel
- Construction site
- Mid-level
IT Systems Analyst
Brohn Homes —Austin, TX
- Weekends as needed
- Up to 50% travel
- Construction site
- Mid-level
Operations Applications Analyst (Yardi Experience Preferred)
CWS Apartment Homes —Austin, TX
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
Level 3 Systems Analyst for MSP
Trinsic Technologies —Austin, TX
- $72,000 - $83,500 a year
- Weekends as needed
- Hybrid work
- Background check
- System design
- Windows
- Health savings account
- Paid holidays
Quick Apply
Payroll Analyst 3 ADP/WFN
Lam Research —Austin, TX
- Full-time
- Mid-level
- Office
- 3 years
Systems Analyst IV
Dept of State Health Services —Austin, TX
- $5,098.66 - $6,701.75 a month
- Online Application
- Microsoft Excel
- Office
- Bachelor's degree
Quick Apply

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Helpdesk Analyst jobs near Austin, TX

Information Technology Analyst

Kimley-Horn -
Austin, TX

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Job Details

5 days ago

Benefits

Profit sharing
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

Overview:

Kimley-Horn is looking for an Information Technology (IT) Analyst to join our Austin North, Texas (TX) office! This is not a remote position.

Responsibilities:

In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.

Provide support on our corporate IT Helpdesk
Install new printers/copiers/plotters and other office equipment
Install and support enterprise applications
Perform data maintenance and data archiving
Assist with office moves/expansions

Qualifications:

Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.

Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR
Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
Ability to understand Windows 10 and configure and troubleshoot PC level problems
Ability to understand basic Windows Active Directory; user accounts and security groups
Strong communication, written, and customer service skills
High aptitude and willingness to learn new technologies
A self-starter that can work with minimal supervision; highly organized
Travel (driving) to other offices within the region as needed

Why Kimley-Horn?:

At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 19 years!

Key Benefits at Kimley-Horn

Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
Professional Development: Tuition reimbursement and extensive internal training programs.
Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.

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Helpdesk Analyst jobs in Austin, TX

Information Technology Analyst

Help Desk Analyst

IT Systems Analyst

IT Systems Analyst

Operations Applications Analyst (Yardi Experience Preferred)

Level 3 Systems Analyst for MSP

Payroll Analyst 3 ADP/WFN

Systems Analyst IV

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