Top 12 Helpdesk Analyst Jobs in Commerce, CA

IT Support Analyst
Aurora World, Inc. —Pico Rivera, CA
- $28 - $34 an hour
- Full-time
- Google Workspace
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Desktop Support Analyst
Cerity Partners —Pasadena, CA
- $90,000 a year
- Email
- Hybrid work
- Mid-level
- Windows
- 3 years
- Commuter assistance
- Dental insurance
IT Customer Support Analyst I
Mercury Insurance Services, LLC —Los Angeles, CA
- $41,978 - $92,353 a year
- 8 hour shift
- Remote
- Computer Science
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
4d
Corporate Helpdesk Supervisor
WINDSOR FASHIONS LLC —Santa Fe Springs, CA
- $75,000 - $85,000 a year
- Overnight shift
- Mid-level
- Office
- Windows
Quick Apply
IT SUPPORT ANALYST
Union Rescue Mission —Los Angeles, CA
- $23 - $27 an hour
- Writing skills
- Mid-level
- Office
Quick Apply
Level 2 Technology Support Specialist
Alcala Consulting, Inc. —Pasadena, CA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Driver's License
- Reliable transportation
- Paid holidays
- Health insurance
Quick Apply
Technical Support Analyst I AgilLink
City National Bank —El Segundo, CA
- $28.58 - $45.66 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
IT Systems Administrator
Crane Barksdale —Los Angeles, CA
- $70,000 - $80,000 a year
- Full-time
- Azure
- Mid-level
- Windows
Data and Reporting Analyst
COALITION FOR RESPONSIBLE COMMUNITY DEVELOPMENT —Los Angeles, CA
- $50,000 - $55,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
10d
Senior Applications Analyst
Intratek Computer Inc —Orange, CA
- Contract
- Hybrid work
- Computer Science
- 5 years
- SQL
- Paid holidays
- Health insurance
Senior Business Analyst
Intratek Computer Inc —Orange, CA
- Contract
- Hybrid work
- Office
- Microsoft Office
- Finance
- Paid holidays
- 401(k)

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IT Support Analyst
Aurora World, Inc. —Pico Rivera, CA
Degree in a related field is a plus. Diagnose and resolve end-user technical problems involving hardware, software, and connectivity.
$28 - $34 an hour
Quick Apply
PC Desktop Support Analyst I (on-site)
AHMC Healthcare —Alhambra, CA
The PC Desktop Support Analyst will assist with performing the daily operational activities, providing front-line technical services.
$25.44 - $31.83 an hour

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Help Desk Analyst 2 [must have Citrix and VDI] - Franklin County, OH
Software Technology Inc —Franklin County, OH
Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
Quick Apply
IT Helpdesk Technician
STAQ Pharma Inc —Columbus, OH
Participate in ongoing training to develop technical and compliance-related skills. Certification in Information Technology, Computer Science, or related field;…
Quick Apply
10d

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IT Support Analyst

Aurora World, Inc. -
Pico Rivera, CA

Quick Apply

Job Details

Full-time
$28 - $34 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Retirement plan

Qualifications

Teamwork
Windows
Technical support experience
Attention to detail
Desktop administration
CompTIA A+

Full Job Description

Position Overview:

Aurora World is seeking a skilled and proactive IT Support Analyst with 2–5 years of experience to provide essential technical support while contributing analytical insights and ideas to improve our IT systems and processes. This role blends hands-on helpdesk support with problem-solving and collaboration, requiring someone who can troubleshoot issues efficiently, identify root causes and patterns, and serve as a key partner for the IT lead in a fast-paced environment driven by steady company growth.

Key Responsibilities:

Provide helpdesk support for hardware, software, network, and application issues via phone, email, and in-person.
Diagnose and resolve end-user technical problems involving hardware, software, and connectivity.
Manage and document support tickets, ensuring timely resolution and follow-up.
Perform root cause analysis on recurring issues and recommend process improvements or preventive measures.
Assist with IT projects such as software deployments, hardware upgrades, user onboarding, and system documentation.
Monitor IT systems for trends and potential issues; provide actionable insights and reports.
Collaborate with the IT lead on evaluating tools, optimizing workflows, and implementing new technologies.
Create and maintain knowledge base articles and deliver basic user training on IT best practices.
Ensure compliance with security policies and assist with basic cybersecurity awareness.

Qualifications:

2–5 years of hands-on experience in IT support, help desk, or desktop support.
Degree in a related field is a plus.
Strong troubleshooting skills across hardware, software, networking, and Google Workspace/Microsoft environments.
Analytical mindset with the ability to identify patterns and suggest improvements.
Excellent customer service and communication skills, both written and verbal.
Highly organized with the ability to manage multiple priorities effectively.

Preferred Skills & Experience:

CompTIA A+, Network+, or equivalent.
Experience with Active Directory, Google Workspace, Microsoft Windows Server, SQL Server, and basic scripting.
Familiarity with IT asset management and inventory processes.
Experience with Cisco and Ubiquiti network devices is a plus.
Basic knowledge of cloud services such as Google Drive, Backblaze, etc.

Key Traits for Success:

Problem-solver with strong analytical and diagnostic skills.
Patient and end-user focused with a collaborative and innovative outlook.
Proactive, detail-oriented, and eager to contribute ideas.
Adaptable and quick-thinking in a dynamic environment.
Growth mindset with an interest in expanding technical knowledge.

Pay: $28.00 - $34.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Experience:

Technical support: 2 years (Required)

Ability to Commute:

Pico Rivera, CA 90660 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Helpdesk Analyst jobs in Commerce, CA

IT Support Analyst

Helpdesk Desktop Support Analyst

IT Customer Support Analyst I

Corporate Helpdesk Supervisor

IT SUPPORT ANALYST

Level 2 Technology Support Specialist

Technical Support Analyst I AgilLink

IT Systems Administrator

Data and Reporting Analyst

Senior Applications Analyst

Senior Business Analyst

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