Top 69 Helpdesk Specialist Mac Jobs

Helpdesk Support Specialist
Team Velocity —Sterling, VA
- $16 an hour
- Part-time
- Computer science
- In-person
- Communication skills
Quick Apply
Helpdesk Specialist - Tier II
Annexa Inc. —Washington, DC
- $0.01 - $42.96 an hour
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Support Specialist (Contract Role)
PlayStation Global —Los Angeles, CA
- $45.48 - $68.22 an hour
- Contract
- Inventory management
- Research
- Mid-level
- Health insurance
- Dental insurance
OCTO -DCPS Helpdesk Specialist Journeyman (722795)
BARROW CONSULTING INC —Washington, DC
- Contract
- 6 years
- Microsoft Outlook
- Administrative experience
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Helpdesk Specialist
Adams Clinical —Dallas, TX
- $60,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
13d
Helpdesk Support Specialist
Munchkin, Inc. —Van Nuys, CA
- $30 - $35 an hour
- On call
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
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Helpdesk / Remote Support Specialist
Elsewhen Technology —Kokomo, IN
- Email
- Mid-level
- Driver's License
- Travel
Helpdesk Specialist
Elite Talent Hub —Bethesda, MD
- $30 - $33 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Senior level
Quick Apply
4d
Helpdesk Specialist
CTIS, Inc. —Washington, DC
- $65,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- In-person
8d
DC Helpdesk Specialist Journeyman
AHU Technologies Inc —Washington, DC
- $30 an hour
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
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Customer Service Specialist - IT Support Technician
Arizona State University —Tempe, AZ
- $20.00 - $22.40 an hour
- Overnight shift
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Relocation assistance
Help Desk Specialist:
eKuber —Virginia
- Email
- Remote
- Mid-level
- Windows
- Bachelor's degree
IT Support Center Specialist (Tier 1)
Optimal Networks, LLC —Rockville, MD
- $25 - $28 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Specialist Journeyman
AHU Technologies Inc —Washington, DC
- $25 - $28 an hour
- Full-time
- 6 years
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Senior IT Operations Specialist
Frontline Wildfire Defense —California
- $80,000 - $110,000 a year
- Remote
- Background check
- Google Workspace
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Specialist Journeyman/ Microsoft Certification: MCP
AHU Technologies Inc —Washington, DC
- $25 - $28 an hour
- Full-time
- 6 years
- Microsoft Outlook
- Administrative experience
Quick Apply
Desktop Support Technician - Helpdesk Analyst
PCI Energy Solutions —Norman, OK
- On call
- Office
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick Apply
IT Helpdesk Analyst (Level 1 / L1 Support)
AHU Technologies Inc —Washington, DC
- $21 - $24 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
IT Support Specialist
Creature —Birmingham, AL
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
Help Desk Specialist
Think Connected —San Francisco, CA
- Email
- Google Workspace
- Azure
- Mid-level
- Paid holidays
- Health insurance

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Helpdesk Support Specialist

Team Velocity -
Sterling, VA

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Job Details

Part-time
$16 an hour

Qualifications

Computer science
Communication skills
Entry level

Full Job Description

As a Helpdesk Support Specialist you will provide user guidance and first-level support by assisting with incident resolution. You have the ability to provide stellar customer service in a demanding environment and have strong interpersonal and communication skills to effectively communicate with end users. You have a keen ability to translate technical jargon and concepts to non-technical users.

This is a PART-TIME, onsite, hourly position (approximately 30 hours/week, M-F), located in our Herndon, VA office. Candidates must reside within daily commuting distance of our Herndon location.

Responsibilities

Serve as the first line of support for incoming IT requests via phone, email, or ticketing system.
Diagnose and troubleshoot hardware, software, and network issues.
Assist users with account setup, password resets, and access to systems or applications.
Document issues and resolutions in the helpdesk ticketing system to ensure proper tracking and knowledge sharing.
Escalate complex problems to Level 2/3 support teams when necessary.
Install, configure, and maintain computer systems, mobile devices, printers, and other IT equipment.
Provide end-user training and guidance on company systems and applications.
Maintain compliance with IT security and data protection policies.
Participate in routine system maintenance, updates, and IT projects as assigned.

Qualifications

Education: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
Experience: 1-2+ years of IT support/helpdesk experience, preferred
Strong knowledge of Windows and/or Mac operating systems, Microsoft Office/365, and common business applications
Familiarity with networks, Active Directory, VPN, and remote desktop tools
Excellent problem-solving and troubleshooting skills
Strong communication and interpersonal skills with a customer-service orientation
Ability to prioritize tasks and manage time effectively in a fast-paced environment

COMPENSATION
This is a part-time, hourly position ($16/hour), approximately 30 hours/week M-F, located in our Herndon, VA office.

NEXT STEPS
If you meet the requirements and are interested in applying for this role, please complete the online application, be sure to include a current resume and contact information. NO PHONE CALLS PLEASE.

ABOUT TEAM VELOCITY
Team Velocity is a SaaS technology provider serving the automotive industry. We provide an omni-channel marketing automation platform and retailing solutions to OEMs and dealerships nationwide.

We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to the final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.

Quick Apply

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