Top 428 Helpdesk Support Assistant Jobs

Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
School Based Clinical Supervisor
Child & Family Focus, Inc. —Aston, PA
- $66,000 - $68,000 a year
- Full-time
- School experience
- Applied behavior analysis
- Psychiatry
- Profit sharing
- Paid parental leave
Quick Apply
Assistant IT Director
Resolution Technologies —Columbia, SC
- 6 years
- Computer Science
- Ability to walk for extended periods
4d
Child Care Lead Teacher- Clayton
Big Blue Marble Academy —Clayton, NC
- Full-time
- Background check
- Classroom
- 18 years or older
- Paid parental leave
- Health savings account
Quick Apply
7d
Staff Engineer, AI & Agentic Development
DKKD Staffing —Dallas, TX
- $200,000 - $225,000 a year
- Full-time
- Hybrid work
- System design
- 3 years
- SQL
Child Care Assistant Teacher
Big Blue Marble Academy —Powder Springs, GA
- $13 - $14 an hour
- Part-time
- Background check
- Classroom
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Child Care Assistant Teacher
Big Blue Marble Academy —Woodstock, GA
- $13 - $14 an hour
- Part-time
- Background check
- Classroom
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Child Care Assistant Teacher
Big Blue Marble Academy —Acworth, GA
- $13 - $14 an hour
- Part-time
- Background check
- Classroom
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Pre-K Lead Teacher- Park Crossing
Big Blue Marble Academy —Charlotte, NC
- Full-time
- Background check
- Classroom
- 18 years or older
- Paid parental leave
- Health savings account
Quick Apply
Helpdesk Assistant (Fulltime)
Two95 International Inc. —Cherry Hill, NJ
- Full-time
- Entry level
Quick Apply
Information Technology Hourly IT Support Assistant - Part-Time
The City University of New York (CUNY) —New York, NY
- $24.48 - $27.68 an hour
- Part-time
- Writing skills
- English
- Mid-level
Vendor Support Assistant
Murcor, Inc —California
- $19 - $20 an hour
- Remote
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Work from home
Quick Apply
Grants Transactions Processing Assistant, Associate
LCG, Inc. —Rockville, MD
- $21.06 - $24.42 an hour
- Remote
- Mid-level
- Analysis skills
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Grants Transactions Processing Assistant, Junior
LCG, Inc. —Rockville, MD
- $19.57 - $24.47 an hour
- Remote
- High school diploma or GED
- Associate's degree
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Helpdesk Technician
BambooHR —Draper, UT
- Holidays
- Background check
- Office
- Windows
- Disability insurance
- 401(k)
Quick Apply
Desktop Support I
Calvary Chapel Fellowship of Melbourne —West Melbourne, FL
- $18 - $20 an hour
- Full-time
- Computer literacy
- Writing skills
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Service Year Option - IT Helpdesk Assistant
Meritus Medical Center Inc —Hagerstown, MD
- $15 an hour
- Mid-level
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Federal Work Study - FWS Tech Support Assistant
Phoenix College —Phoenix, AZ
- $17 an hour
- Temporary
- Word processing
- Computer literacy
- Basic math
IT Assistant (Not Remote)
All Things Metal —Phoenix, AZ
- $19 - $23 an hour
- Full-time
- Research
- Office
- In-person
- Profit sharing
- Health insurance
Quick Apply

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Helpdesk Assistant

Kloud9 IT, Inc. -
Cleveland, OH

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Job Details

Full-time
$35,000 - $45,000 a year

Qualifications

Customer follow-ups
Computer operation
Network troubleshooting
Email customer support
Technical support via phone
IT user and group management
Phone communication
Equipment troubleshooting
Incident Escalation
Printer (troubleshooting support)
High school diploma or GED
Dispatching
Computer hardware
Desktop (troubleshooting support)
Organizational skills
Customer service knowledge base
Technical support via email
Equipment inventory management
Escalation handling
Communication skills
Peripheral hardware support
Entry level
Ticketing system technical support
Time management

Full Job Description

Job Title: Helpdesk Assistant
Location: Kloud9
Job Type: Full Time
Reports To: Service Delivery Manager

Job Summary:

We are seeking a detail-oriented and customer-focused Helpdesk Assistant & Dispatcher to join our IT support team. This is a great entry-level opportunity for individuals looking to start a career in IT. This role involves basic technical support tasks, ticket management, and coordinating service requests by dispatching them to the appropriate IT personnel. The ideal candidate will have strong organizational skills, a basic understanding of IT systems, and excellent communication abilities.

Key Responsibilities:

Act as the first point of contact for IT support requests via phone, email, and ticketing system.
Perform basic troubleshooting steps for common IT issues, such as password resets, printer connectivity, and account lockouts.
Log and categorize support tickets accurately in the helpdesk system.
Prioritize and dispatch support tickets to the appropriate IT technicians based on urgency and skill level.
Follow up on open tickets to ensure timely resolution and maintain customer satisfaction.
Provide users with status updates on their IT requests and escalate unresolved issues to higher-level support.
Maintain accurate records of IT support activities and update the knowledge base with frequently asked questions and solutions.
Assist in setting up and configuring basic IT equipment such as workstations, peripherals, and user accounts.
Support IT administrative tasks, including inventory tracking and documentation.

Qualifications & Skills:

High school diploma or equivalent; IT-related certification or coursework is a plus.
Basic knowledge of computer hardware, software, and networking fundamentals.
Strong organizational and time-management skills.
Excellent verbal and written communication skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Customer service-oriented with a proactive and problem-solving mindset.
Experience with ticketing systems (preferred but not required).

Why Join Us?

Opportunity to gain hands-on IT experience and grow within the company.
Supportive and collaborative team environment.
Competitive salary and benefits package.

If you are looking for an entry-level IT role that allows you to develop your technical skills while coordinating IT support operations, we encourage you to apply!

How to Apply:
Please send your resume and a brief cover letter to [Company Email] with the subject line “Helpdesk Assistant & Dispatcher Application.”

Quick Apply

Refine Your Search

Helpdesk Support Assistant jobs

Helpdesk Assistant

School Based Clinical Supervisor

Assistant IT Director

Child Care Lead Teacher- Clayton

Staff Engineer, AI & Agentic Development

Child Care Assistant Teacher

Child Care Assistant Teacher

Child Care Assistant Teacher

Pre-K Lead Teacher- Park Crossing

Helpdesk Assistant (Fulltime)

Information Technology Hourly IT Support Assistant - Part-Time

Vendor Support Assistant

Grants Transactions Processing Assistant, Associate

Grants Transactions Processing Assistant, Junior

Helpdesk Technician

Desktop Support I

Service Year Option - IT Helpdesk Assistant

IT Assistant / Help Desk (Entry Level)

Federal Work Study - FWS Tech Support Assistant

IT Assistant (Not Remote)

I want to receive the latest job alert for Helpdesk Support Assistant

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