Top 10 Helpdesk Jobs in Rochester, NY

IT Helpdesk Technician
Acura of Rochester —Rochester, NY
- $40,000 - $60,000 a year
- Urgently hiring
- Computer science
- Microsoft Outlook
- Computer Science
IT Helpdesk Technician
Garber Honda —Rochester, NY
- $40,000 - $60,000 a year
- Urgently hiring
- Computer science
- Microsoft Outlook
- Computer Science
IT Helpdesk Technician
Porsche Audi Rochester —Rochester, NY
- $40,000 - $60,000 a year
- Urgently hiring
- Computer science
- Microsoft Outlook
- Computer Science
Supervisor - Technology Helpdesk
Hillside Children’s Center —Rochester, NY
- $62,500 - $90,000 a year
- Weekends as needed
- Computer science
- Clean driving record
- Computer Science
IT Support Analyst
Innovative Solutions —Rochester, NY
- $65,000.00 - $65,000.01 a year
- Full-time
- Mid-level
- Windows
- AWS
Quick Apply
8d
Customer Success Representative
Brite —Victor, NY
- $65,000 - $80,000 a year
- Email
- Azure
- Mid-level
- Windows
Director, Technical Operations
Town Square Health —Rochester, NY
- $150,000 - $170,000 a year
- Full-time
- Google Workspace
- HIPAA
- 8 years
- Health insurance
- Dental insurance
Quick Apply

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IT Helpdesk Technician
Acura of Rochester —Rochester, NY
Provide first level support to end users on a variety of issues including but not limited to: identifying, researching, resolving technical problems, responding…
$40,000 - $60,000 a year
IT Helpdesk Technician
Garber Honda —Rochester, NY
Provide first level support to end users on a variety of issues including but not limited to: identifying, researching, resolving technical problems, responding…
$40,000 - $60,000 a year

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IT Helpdesk Technician
STAQ Pharma Inc —Columbus, OH
Participate in ongoing training to develop technical and compliance-related skills. Certification in Information Technology, Computer Science, or related field;…
Quick Apply
19h
IT Helpdesk Support
American Freight Management Company —Dublin, OH
Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required. Strong problem-solving and analytical skills.
$17 - $25 an hour
Quick Apply

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Helpdesk jobs near Rochester, NY

IT Helpdesk Technician

Acura of Rochester -
Rochester, NY

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Job Details

$40,000 - $60,000 a year

Qualifications

Desktop computer repair
Computer operation
Office equipment routine maintenance
Computer science
Mobile device support
Operating systems
Email customer support
Microsoft Outlook
Computer Science
Phone communication
Laptop (troubleshooting support)
Maintenance
Information Systems
Research
Printer (troubleshooting support)
User training (technical support)
Phone customer support
Bachelor's degree
Internal employee customer service
Desktop (troubleshooting support)
Decision making
Office equipment installation
Computer Information Systems
Technical customer support for office equipment
Stocking
Bachelor's degree in computer information systems
Technical support via email
Desktop administration
Bachelor's degree in computer science
Communication skills

Full Job Description

Dealership

Acura of Rochester

Department

Office

City:

Rochester

State:

New York

Job Description

Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities.

Would you like to work for an award-winning business that values exceptional customer service, as well as high-employee satisfaction? Do you want to begin a career that utilizes your talent, which will take you as far as you want to go? Then don’t look any further, because you’ve found just that with Garber Automotive Group.

Position Description

Provide first level support to end users on a variety of issues including but not limited to: identifying, researching, resolving technical problems, responding to help desk tickets, phone calls and email requests for technical support. Must be familiar with a variety of IT concepts, practices, and procedures.

Primary Responsibilities

Maintain Help Desk queue on a daily basis
Interaction and communication with all end users
Setup and configuration of newly hired employee’s
Install, maintain and support workstations, laptops, thin clients, printers, scanners, phones, mobile devices and related equipment
Maintain stock of IT consumables (toner, cables, batteries, etc.)
May perform other duties as required

Specific Skills/Abilities

Experience with Microsoft Operating Systems, Microsoft Office including Outlook
Ability to train end users on computer basics when called upon
Good listening, communication and interpersonal skills
Highly motivated and ready to work in a fast paced environment
Great problem solving and decision making ability
Ability to work independently as needed and as part of a team
Must be willing to be flexible in work hours to get projects or maintenance done if needed

Work Environment and Physical Demands

The normal work environment is typical of a business office, automotive dealership and automotive repair facility.
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear.
The IT Helpdesk Technician must occasionally lift or move up to 50 pounds.
While performing the regular duties of the position, the Helpdesk Technician may be exposed to the risk of electrical shock, and possible exposure to toxic or caustic chemicals. The Helpdesk Technician must be able to wear safety equipment and follow safety instructions.

Education/Experience

Bachelor’s degree in computer science, computer information systems, or related area is preferred or equivalent combination of education and experience

Pay Range & Compensation Details

Pay is from $40,000 – $60,000 per year. Rate of pay for this position is dependent on relevant skills & experience.

If this sounds like an opportunity for you, click Apply now to fill out our user-friendly online job application!

Location

Dealership

Acura of Rochester

Phone Number

(585) 294-4554

Address

3883 W Henrietta Rd, Rochester, NY 14623

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Helpdesk jobs in Rochester, NY

IT Helpdesk Technician

IT Helpdesk Technician

IT Helpdesk Technician

Supervisor - Technology Helpdesk

IT Support Analyst

Customer Success Representative

Director, Technical Operations

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I want to receive the latest job alert for Helpdesk in Rochester, NY

Explore jobs in more locations

Dealership

Acura of Rochester

Department

Office

City:

Rochester

State:

New York

Job Description

Position Description

Primary Responsibilities

Specific Skills/Abilities

Work Environment and Physical Demands

Education/Experience

Pay Range & Compensation Details

Location

Dealership

Acura of Rochester

Phone Number

(585) 294-4554

Address

3883 W Henrietta Rd, Rochester, NY 14623

Job Listing - Apply Now

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