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AREA 15 —Las Vegas, NV
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Operations Manager, Events

AREA 15 -
Las Vegas, NV

Apply Now

Job Details

Full-time
13 days ago

Qualifications

Food & beverage industry purchasing experience
Kitchen health and safety standards
Venue beverage service
Customer communication
Staff supervision
Microsoft Excel
Resource allocation (project management tasks)
Microsoft Outlook
Food service health code compliance
Bar safety compliance (food service)
Procedural guides
Team leadership
Venue safety and compliance management
Standard Operating Procedures (SOPs) implementation
Safety regulations
Crowd management security protocols
Team development
Paychex
Food & beverage production
Leading team collaboration initiatives
Financial accounting
Materials management in food and beverage
Managing kitchen staff
Square (POS)
Guest services
Legal compliance
Escalation handling
Task assignment
Standard operating procedures (SOPs)
Time & attendance systems

Full Job Description

About the Organization

ABOUT AREA15 LAS VEGAS

AREA15, located parallel to the Las Vegas Strip, represents the world's first purpose-built immersive entertainment district offering live events, distinctive attractions, interactive art installations, extraordinary design elements, unique retail, ground-breaking technology, bars and eateries and much more. AREA15's curated mix of dynamic destinations-including LIFTOFF Bar and Ride, Meow Wolf's Omega Mart, Dueling Axes, Five Iron Golf, Kaia, The Beast, Wink World: Portals Into the Infinite, Museum Fiasco, Dopeameme Institute for Pleasure Research (D.I.P.R.), JOHN WICK EXPERIENCE and many more-represents what's next in experiential entertainment. With a robust, ever-changing roster of concerts, events, immersive art exhibitions, out-of-this-world nightlife and boundary-pushing production shows, AREA15 attracts visitors of all ages. Zone 2: The Terminals at the AREA15 District welcomes Universal Destinations & Experiences' new, year-round horror entertainment experience Universal Horror Unleashed, Felix & Paul Studios' Interstellar Arc, The Escape Game/Great Big Game Show and many more coming soon!

Follow on Instagram and Facebook: @AREA15Official; and YouTube: AREA15. Hashtag: #AREA15.

AREA15 is an equal opportunity employer and values diversity. We are committed to complying with all federal, state and local laws providing equal opportunities and all other employment laws and regulations.

Position

Operations Manager, Events

Description

AREA15 is an immersive entertainment and event destination that blends art, music, and retail in a dynamic environment. We are a hub for creativity, innovation, and unique experiences. Join us and be part of a team that thrives on imagination and passion.

This position is responsible for supporting the Events Division of the Food & Beverage Department to ensure all outlets are providing excellent visitor service standards while staying in compliance with all applicable SNHD requirements. The overall execution and coordination between supporting departments within the Events is the responsibility of the Events Operations Management team. The ideal candidate has experience in a fast paced, high-energy environment and can demonstrate strong communication skills and collaborate well with others. The Senior Operations Manager, Events should have an extensive knowledge of all aspects of Food & Beverage operations and be able to share and teach others the knowledge they have obtained through strong leadership and professional guidance. This position is based on a minimum 50+ hour work week with fluctuations based on business needs.

RESPONSIBILITIES AND DUTIES:

Exhibit exceptional communication and interpersonal skills, dealing with many types of people at all levels in a direct diplomatic way to always achieve best results
Be proficient in technology and business planning software to build financial projections and reports in a timely manner
Work closely with the General Manager, Events and the Director of F&B Operations to deliver on all food & beverage and operations needs for the assigned venues
Assists with development of Assistant Managers and Supervisors to further their growth
Collaborate with Public and Private Sales team to ensure Events/BEO’s are executed as contracted with an exceptional attention to detail
Works with various support teams across property to execute Events/BEO’s (security, housekeeping, customer experience, warehouse, property ops, production, attractions, etc.)
Hires, trains and manages the front of house and back of house staff as required.
Ensures all staff is trained on best practices for food preparation, proper and legal alcoholic beverage service, kitchen safety techniques and understanding of SNHD standards
Sets daily and weekly work and cleaning schedules for front of house and back of house staff
Manage items, transactions, and basic upkeep of the POS system
Daily upkeep, verification, and corrections in timekeeping software
Overseeing staff payroll and tip distribution accurately
Work with local suppliers for purchasing of spirits, dry goods, supplies, etc.
Manages inventory, COG’s, labor, product mixes, valid work cards, etc.
Responsible for conducting staff trainings, motivation, one on ones, and corrective coaching
Be able to clearly report financials and descriptive recaps to senior management and other AREA15 executives at regular daily intervals and upon request.
Demonstrate ART! (AREA15's service standards) in every guest interaction.
Adhere to department and company policies and procedures.
Maintain a professional, polished appearance in line with AREA15 standards.
Work various shifts, including nights, weekends, and holidays.
Create and improve the existing policies and procedures for the F&B operations department
Be available to respond to time-sensitive matters.
Perform other work-related duties as assigned.

Location

AREA15 Las Vegas

Full-Time/Part-Time

Full-Time

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Requirements

QUALIFICATIONS & SKILLS

Applicants must be 21 years of age or over
Proof of eligibility to work in the United States
Comfortable working in a creative, entrepreneurial start-up environment, introducing new concepts and innovations.
Making decisions and solving problems in a fast-paced environment
Resolving conflicts and negotiating with others. Know when to escalate the situation.
Financial analysis, basic accounting knowledge
Proficient knowledge of POS (Square), timekeeping software (Paychex), and purchasing systems (Yellow Dog)
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Possess the ability to allocate both human and material resources creatively and efficiently, seeing the bigger picture as well as the finer details in a systematic organized approach
Must be organized and detail oriented when dealing with food standards, costs, safety, creating work schedules, shipments, cleaning schedules, etc.
Must be able to create and apply SOPs to ensure consistency within your department
Proficient knowledge of applicable SNHD guidelines and requirements. Ensure all applicable SNHD guidelines are adhered to.
Establishing and maintaining interpersonal relationships
Valid work cards (Health, Alcohol Awareness and Non-Gaming)
Experience in developing and building teams
Food & Beverage operations experience in large-scale events/festivals/concerts.
Experience in managing employees and handling guest issues in large crowd setting, such as music festivals or concerts.
Experience and knowledge in temporary food and beverage stations/bars for large-scaled events.
Degree from accredited four-year institution preferred
3+ years of experience in high volume food & beverage operations
Demonstrate strong leadership skills, including exceptional time management and delegation
Ability to work varied shifts, including weekends and holidays
Must be able to work extended hours when business requires.
Must be able to lift 25lbs
Must be able to stand, walk, bend and lift for extended periods of time
Must be proficient in the English language; additional language skills preferred
Ability to work in all weather conditions including but not limited to extreme heat, sun exposure, wind, rain, extreme cold.
Ability to work in an environment subject to varying levels of noise, crowds, flashing lights, and smoke.

This position is currently accepting applications.

Apply Now

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