Top 2929 Hospitality Associate Jobs

Customer Service Reservations Associate
HeliNY, Helicopter Flight Services —New York, NY
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Sales
- Writing skills
- English
- Health insurance
- Dental insurance
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Associate, Customer Experience, Hospitality
RH —Corte Madera, CA
- $21 - $38 an hour
- Weekends as needed
- 1 year
- Communication skills
- Entry level
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Cart Associate - LAX Los Angeles International Airport - Part-Time seasonal
Smarte Carte —Los Angeles, CA
- $30.15 an hour
- Part-time
- Fair chance
- Communication skills
- Entry level
- 401(k) matching
- Paid sick time
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Hospitality Associate
Opensity Solutions —Irvine, CA
- $27 - $28 an hour
- Full-time
- Google Workspace
- Ability to walk for extended periods
- Mid-level
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Hospitality Associate - NYC
Industrious —New York, NY
- $26 - $29 an hour
- Full-time
- Café
- Entry level
- Travel reimbursement
- Health insurance
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12d
Front Desk Associate
Hotel Indigo Atlanta - Vinings Galleria —Atlanta, GA
- $17 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
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5d
Lobby Concierge / Front Desk Associate (All Shifts)
Urban Associates, LLC —New York, NY
- $22.00 - $30.77 an hour
- Weekends as needed
- Mid-level
- Residential
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Travel Sales Associate, Travel Contact Center
AAA Club Alliance —Remote
- $16 - $21 an hour
- Overtime
- Remote
- High school diploma or GED
- Organizational skills
- Computer skills
- Store discount
- Paid training
11d
Guest Service Associate
The Penny Lane —Hampton Bays, NY
- $23 an hour
- Inventory management
- Hotel
- Entry level
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Hospitality Associate
CBRE —New York, NY
- $28 - $33 an hour
- Full-time
- Office
- US work authorization
- SharePoint
- Dental insurance
- 401(k)
13d
Hospitality Associate
Block by Block —Boston, MA
- $23.75 - $24.50 an hour
- 8 hour shift
- 18 years or older
- English
- High school diploma or GED
- Paid jury duty
- Health savings account
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Hospitality Associate
Portman —Atlanta, GA
- Full-time
- Mid-level
- Office
- Residential
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FRONT DESK ASSOCIATE
Holiday Inn Downtown Omaha - Downtown Airport —Omaha, NE
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Hospitality Associate
RR Donnelley —Los Angeles, CA
- $20 - $21 an hour
- Overtime
- Pass drug screening
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
14d
Associate Hospitality Liaison
Northwell Health —Huntington, NY
- $23.60 - $31.26 an hour
- Per diem
- Hospital
- High school diploma or GED
- Entry level
12d
Tasting Room Sales Associate (Brooks)
Yocha Dehe Wintun Nation —Brooks, CA
- $17.46 an hour
- Part-time
- Background check
- Computer literacy
- High school diploma or GED
- Employee discount
Quick Apply
Conference Associate
ZoomRx Healthcare Technology Solutions Pvt. Ltd —Lahaina, HI
- $20 - $25 an hour
- Temporary
- In-person
- Entry level
- Resort
Quick Apply
5d
Tasting Room Sales Associate
Cathedral Ridge Winery —Dundee, OR
- $18 - $25 an hour
- Weekends only
- Sales
- Customer service
- Ability to walk for extended periods
- Paid training
- COVID-19 protective measures
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Part-Time Wine Sales Associate
Liberty Vineyards & Winery —Sheridan, NY
- From $16 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick Apply
2h
Lead Tasting Room Associate
Ellison Estate Vineyard —Stowe, VT
- $18 - $34 an hour
- Part-time
- Background check
- Serving
- English
- Employee discount
- Opportunities for advancement
Quick Apply
14d

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Customer Service Reservations Associate

HeliNY, Helicopter Flight Services
New York, NY

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Job Details

Full-time
$20 - $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Sales
Writing skills
English
Attention to detail
Leadership

Full Job Description

HeliNY is a premier private aviation company and a recognized leader across the tri-state area, renowned for delivering safe, seamless, and once-in-a-lifetime experiences. From unforgettable special occasions to world-class tourism and bespoke private charter services, we pride ourselves on setting the standard for exceptional aerial experiences.

We are seeking a polished, service-driven Customer Care and Reservations Specialist to join our growing team. This individual will play a critical role as a brand ambassador, representing HeliNY with professionalism, warmth, and attention to detail across every customer interaction.

Key Responsibilities

HeliNY is seeking a professional, reliable, and service-oriented Customer Care and Reservations Specialist to support reservations, guest services, and customer care operations. This role supports customers across multiple channels including phone, email, WhatsApp, in person, and future platforms and channels as introduced.

In this role, you will guide guests through the full booking journey, from initial inquiry to post-experience follow-up, ensuring a seamless and memorable experience at every touchpoint. You will provide expert knowledge of our tour offerings and services, manage reservations with precision, and thoughtfully resolve any inquiries or concerns with a high level of care and professionalism.

Respond to customer inquiries across all channels including phone, email, WhatsApp, and in person.
Manage bookings and reservations with accuracy and attention to detail
Support customer check-in and counter service at heliport locations as necessary
Provide tour, package and services information, pricing, availability, policy and scheduling support
Handle customer concerns, delays, rescheduling, cancellations, and service recovery
Process payments, refunds, and booking updates
Maintain warm and welcoming professionalism and composure under pressure
Multitask across systems, customers, and operational needs
Follow SOPs, workflows, schedules and training guidelines
Book and coordinate add-on items as outlined by package experience
Meet KPIs related to quality, productivity, and customer satisfaction
Participate in training, coaching, and development initiatives
Adapt to new tools, systems, processes and workflows
Respond to chargeback disputes compiling information to support resolution in HeliNY’s favor
Collaborate cross-functionally to support operations
Demonstrate leadership skills, taking the initiative in researching and resolving complex issues as they arise

Qualifications

Prior experience in customer service, reservations, travel agent and/or hospitality preferred
Experience managing clienteling, sales, bookings and/or scheduling strongly preferred
Excellent written and verbal communication skills
Muli lingual ability, in addition to proficiency in English strongly desired
Strong writing skills (writing exercise required during interview)
Comfortable with telephone and reservation systems
Strong attention to detail and data entry accuracy
Ability to multitask effectively
Flexible schedule including weekends and holidays
Ability to work hybrid across locations as needed
Professional, polished, and customer-focused demeanor
Open to feedback and continuous improvement

Schedule and Availability

HeliNY operates seven days a week from 8am to 10pm EST, which may change based on business needs. Candidates must be flexible to work varying schedules including evenings, weekends, and holidays. Hybrid schedule includes in-person shifts at NY and NJ heliport locations.

Pay: $20.00 - $23.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in New York, NY 10004

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