Top 37513 Hostess Jobs

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Host / Service Assistant

Cooper's Hawk Winery & Restaurants -
Schaumburg, IL

Quick Apply

Job Details

Full-time
$9 an hour + tips

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Referral program

Qualifications

English

Full Job Description

The Piccolo Buco Tipped Service Assistant and Host set the tone for the entire guest experience. From the first greeting to the final farewell, you will bring Uncompromising Hospitality to life. Through warm welcomes, smooth table flow, and helpful conversations, you will ensure every guest feels personally taken care of from the moment they walk through the door.

Compensation: $9.00 / hour + tips

What You Will Get

50 percent Dining and Carryout Discount ; 40 percent Retail Wine Discount ; 20 percent Discount on Retail and Private Events
Monthly Wine Tastings for Two
Medical, Dental, Vision, and Telehealth
401k with Company Match
Paid Time Off and Flexible Schedules
Early Pay Access
Wellness and Mental Health Support
Wine and Culinary Education
Career Growth Flight Plan
Team Member Rewards, Milestone Recognition, and Referral Bonuses

How You Will Succeed

Show Up Ready: Come Prepared, stay sharp, and start strong.

Greet guests with energy and enthusiasm from the very first interaction
Answer guest phone calls with professionalism and hospitality
Follow checklists to set up the host area for a smooth shift
Maintain a professional image at all times by adhering to all appearance and behavior guidelines

Own What You See: Take Responsibility, jump in, and do what needs to be done.

Keep track of table flow and dining room pacing to deliver an excellent guest experience
Adjust seating plans as needed to avoid bottlenecks and wait time surprises
Manage special seating requests of guests consistent with table availability
Pre-bus tables as necessary

Stay in Sync: Communicate often, move with your team, and keep service flowing.

Communicate constantly with Managers and Team Members to keep service moving seamlessly
Support servers and service assistants when needed to help the team shine

Make It Personal: Be genuine, listen well, and tailor each experience.

Answer questions about food, wine, and experiences with warmth and knowledge
Share insights about our Barrel Reserve wine during each escort to the table

Add a Touch: Go beyond the expected to create memorable moments.

Help with light side work and maintain the entry area so every guest’s first impression is a great one
Keep phone etiquette polished and professional when answering calls and handling reservations

What You Will Bring

At least 18 years of age
A genuine love for hospitality and a desire to create unforgettable experiences
Comfort in a fast paced environment with strong multitasking skills
Ability to lift up to 40 pounds and stand for extended periods
Willingness to work weekends and holidays
Team spirit and clear communication
Ability to read, understand and communicate in English

Piccolo Buco by Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Piccolo Buco by Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.

Quick Apply

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