Top 4213 Hvac/Plumbing Tech Jobs

Vice President, Contact Center Sales & Operations
Certus Pest Inc. —Tampa, FL
- $170,000 - $210,000 a year
- Full-time
- Presentation skills
- Senior level
- Leadership
Quick Apply
Plumbing Service Tech
Allgood Plumbing, Electric, Heating, Cooling —Norcross, GA
- From $100,000 a year
- Full-time
- Background check
- Clean driving record
- Customer service
- Health savings account
- Paid holidays
11d
Experience HVAC Service Techs and Plumbers!
R.A. Hoy heating and Air —Kitty Hawk, NC
- Full-time
- Mid-level
- Residential
- Mentoring
- Opportunities for advancement
6d
HVAC Lead Installer
Thompson Home Services —Washington, UT
- $60,000 - $100,000 a year
- 8 hour shift
- Schematics
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Construction Manager – Plumbing or HVAC - Belgrade, Montana
Campbells' Plumbing & Heating —Belgrade, MT
- $92,000 - $128,000 a year
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Maintenance Technician
Heavenly Vacations —Kauai, HI
- $25 - $30 an hour
- Weekends as needed
- Carpentry
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Residential Plumber. (1+ years residential HVAC Tech experience mandatory)
Ponderosa Heating Air Plumbing Electrical —Golden, CO
- $65,000 - $150,000 a year
- Overtime
- Clean driving record
- Customer service
- Pass drug screening
- Paid training
- Fuel card
Quick Apply
Experienced HVAC Service Technician
Capital Construction Services Holdings, Inc —Menomonee Falls, WI
- $28 - $50 an hour
- Overtime
- Mid-level
- Residential
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Senior HVAC Technician
Pleasant Air Conditioning and Electric —Charleston, SC
- $40 - $80 an hour
- Full-time
- Background check
- Clean driving record
- 5 years
- Fuel card
- Health insurance
Quick Apply
Experienced Residential HVAC Service Technician
Central Air Heating, Cooling, & Plumbing —Portland, OR
- $35 - $40 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Fuel card
- Paid holidays
Quick Apply
Service Plumber and HVAC Tech
CJM Plumbing, Heating & AC —Firthcliffe, NY
- $28 - $40 an hour
- Full-time
- Customer service
- Mid-level
- Plumbing
- 401(k)
- Paid time off
Quick Apply
Experienced HVAC Install Tech - Up to $25/hour - Up to $1,500 Sign On Bonus
Horizon Services —Baltimore, MD
- $18 - $25 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Paid training
- Health savings account
Quick Apply
3d
PT HVAC Instructor
Pennco Tech —Blackwood, NJ
- $24 - $30 an hour
- Part-time
- Laboratory
- Classroom
- Mid-level
- 401(k)
Quick Apply
HVAC Technician
A. H. Moyer, Inc. —Myerstown, PA
- $27 - $42 an hour
- Full-time
- Background check
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
3d
HVAC Technician (5 YRS MIN EXP REQ)
Reliance Air and Heat Inc —Live Oak, FL
- $22 - $28 an hour
- Full-time
- Background check
- Clean driving record
- System design
Quick Apply
7d
Experienced HVAC Install Tech - Up to $25/hour - Up to $1,500 Sign On Bonus
Horizon Services —Salisbury, MD
- $18 - $25 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Paid training
- Health savings account
Quick Apply
3d
HVAC Technician +5 Years Experience
AC Tech cooling Service —Miami, FL
- From $20 an hour
- Full-time
- Clean driving record
- Customer service
- Driver's License
Quick Apply
6d
Multi-Unit Restaurant HVAC & Refrigeration Tech
Lou Malnati's Pizzeria —Buffalo Grove, IL
- $31 - $35 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
2d
HVAC Tech
Southern Comfort Air Heating and Plumbing LLC —Arlington, TN
- From $1,000 a month
- Full-time
- Clean driving record
- System design
- Driver's License
Quick Apply
5d
HVAC Service Tech
Frasierâs Plumbing, Heating, Cooling & Electrical —Wausau, WI
- $25.00 - $36.26 an hour
- Full-time
- Background check
- Mid-level
Quick Apply
2d

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Vice President, Contact Center Sales & Operations

Certus Pest Inc. -
Tampa, FL

Quick Apply

Job Details

Full-time
$170,000 - $210,000 a year

Qualifications

Customer retention strategy
Sales technology adoption
Managing teams in a customer support role
Tooling
Customer satisfaction tracking
Team scheduling
Sales team management
Lead Conversion
Digital transformation
Sales conversion rate (success metric)
Workforce planning strategy
Call monitoring
Telephone systems
CRM system proficiency
Sales leadership
AI-driven automation
Customer satisfaction improvement
AI strategy
Customer growth strategy
Call center management
Sales automation technologies
Senior leadership

Full Job Description

Description:

Vice President, Contact Center Sales & Operations

Tampa, FL - In Office · Full-Time · PE-Backed Home Services Platform · Pest Control & Pool Services

About The Role

We run the revenue engine of a fast-growing, multi-state home services business. Every inbound call, every outbound dial, every booked job, every recurring service plan, and every customer interaction flows through our contact center.

We are hiring a Vice President, Contact Center Sales & Operations to own that engine and make it grow.

This is not a seat for a caretaker. It is built for a growth-minded operator who thinks like a technologist, leads like a coach, and reads data like a detective. You will lead Inside Sales, Customer Care, Retention, Scheduling, Workforce Management, and Quality as one integrated organization, turning conversation data, modern AI tooling, disciplined coaching, and operational excellence into measurable revenue growth.

You will lead a team of more than 80 contact center professionals supporting leading pest control and pool service brands across multiple states. If you get energized by owning a number, deploying the right technology to move it, and uncovering insights others miss, we want to talk.

What You'll Own

The Revenue Number. Booking rate, outbound conversion, recurring service plan growth, retention, revenue per call, and customer lifetime value as hard, reported targets.
The Growth Engine. Aggressive outbound and win-back motions across lapsed customers, unsold estimates, missed-call recovery, canceled accounts, seasonal campaigns, and customer re-engagement initiatives.
The Insight. Mining call recordings, transcripts, lost-call data, sentiment trends, and operational metrics for patterns competitors never see, then turning them into action through pricing tests, script improvements, staffing optimization, and process enhancements.
The Experience. Inbound care, scheduling, retention, and sales operating as one seamless customer journey, with automation handling volume so your people can focus on value.
The Technology. Ownership of the contact center stack, including AI agent-assist, conversation intelligence, intelligent routing, automation, workforce management, quality assurance, and performance platforms.
The Team. Building and leading a high-performance, multi-state organization that combines accountability, coaching, operational discipline, customer obsession, and sales excellence.

The Tech You'll Command

CRM & Field Service: FieldRoutes, PestPac, ServiceTitan, or comparable

Telephony & Dialer: Five9, NICE CXone, Genesys, Convoso

Conversation Intelligence: Gong, Balto, Observe.AI Call Tracking & Attribution: CallRail, Invoca

Operations: IVR, WFM, QA, agent-assist, and automation platforms

Requirements:

What You Bring

10+ years leading contact center operations with responsibility for sales, customer care, retention, scheduling, and operational performance.
Home services contact center leadership experience required, including pest control, pool services, HVAC, plumbing, electrical, lawn care, or similar recurring-service businesses.
Pest control contact center experience strongly preferred and will receive priority consideration.
A documented track record of improving conversion rates, revenue per call, recurring revenue, customer retention, and customer satisfaction.
Experience leading large, multi-layer teams across managers, supervisors, QA, WFM, training, and frontline agents.
Hands-on command of modern CRM, field service, telephony, workforce management, QA, call attribution, automation, and AI conversation-intelligence platforms.
A proven record of implementing automation or AI initiatives that produced measurable business results.
Experience operating in private equity-backed, multi-brand, acquisitive, or high-growth organizations is highly desirable.

Bonus Points

Direct pest control contact center experience.
Experience supporting both pest control and pool service operations.
Direct experience with FieldRoutes, PestPac, ServiceTitan, or comparable field-service platforms.
Background scaling inside sales and customer care organizations across multiple brands and markets.
Experience presenting performance results and technology initiatives to executive leadership, boards, or private equity stakeholders.

How To Apply

Ready to own the engine? Submit your resume and a short note describing a contact center metric you materially improved, how you improved it, and the measurable business impact delivered.

Quick Apply

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