Top 15459 IT Help Desk Jobs

IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
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IT Support Specialist (Salesforce/CHATS Support) - Remote
Software Technology Inc —Remote
- Remote
- Google Workspace
- Mid-level
- 3 years
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Help Desk Analyst - Trenton, NJ(Remote)
Software Technology Inc —Trenton, NJ
- Remote
- Microsoft Word
- Windows
- Communication skills
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Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE
Software Technology Inc —Trenton, NJ
- Monday to Friday
- Remote
- Microsoft Word
- Windows
- Communication skills
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IT Help Desk 1/2
FIT Staffing —Westfield, MA
- Associate's degree
- Entry level
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IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
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IT Service Desk Support Specialist
RAYUS Radiology —Saint Louis Park, MN
- $20.70 - $29.93 an hour
- Full-time
- Remote
- Computer Science
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
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Help Desk / IT Support
Pearl Co Services —Houston, TX
- $23.33 - $28.09 an hour
- Full-time
- Mid-level
- Windows
- In-person
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IT Support Analyst II
Radiology Partners Inc —Remote
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
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9d
IT Help Desk Technician
Mavis Tire Supply —White Plains, NY
- $45,000 - $57,000 a year
- Weekends as needed
- 18 years or older
- Customer service
- US work authorization
- Paid holidays
- Health insurance
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Help Desk Specialist I - Clinical Applications
Nuvodia, LLC —Remote
- $17.73 - $28.50 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
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12d
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
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IT Service Desk Specialist
Hodgson Russ LLP —Buffalo, NY
- $52,572 - $62,000 a year
- Online Application
- Background check
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
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Computer Operator IV
Consolidated Networks Corporation (CNC) —Fort Irwin, CA
- $33.24 an hour
- Full-time
- 5 years
- Writing skills
- Windows
- Profit sharing
- Paid holidays
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5d
[Lotte Plaza Market] Korean Bilingual IT Support & Field Technician (한국어 가능자)
Sungwon Distributor LLC —Jessup, MD
- $20 - $28 an hour
- Part-time
- Bilingual
- English
- Administrative experience
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11d
Help Desk Technician
W&W AFCO Steel —San Angelo, TX
- $18 - $20 an hour
- Full-time
- Background check
- Fair chance
- In-person
IT Support Engineer (MSP EXPERIENCE REQUIRED)
Confidential —Fort Myers, FL
- From $60,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
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HVAC Technical Support Associate
Johnstone Supply - NY/CT —Farmingdale, NY
- $45 - $65 an hour
- Full-time
- 7 years
- Driver's License
- Driving
- Health insurance
- Dental insurance
Quick Apply
Field Support Specialist - (CCTV & Alarms)
CrossCom National LLC —Buffalo Grove, IL
- $18 - $20 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply

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IT Help Desk Support Specialist

Prototype IT -
Lewisville, TX

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Job Details

Full-time
$20 - $22 an hour

Qualifications

Remote access software
Productivity software
Desktop administration

Full Job Description

prototype:IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment. You will have the opportunity to support clients in a variety of industries, using the most current technologies, in a culture that puts their employees first. Our IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshooting hardware and software problems.
Requirements:

Minimum of 2 years’ experience in a technical support role.
A degree in Information Technology, Computer Science, or equivalent experience.
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office Suite, networking, and remote desktop support.

Excellent communication skills, both written and verbal.
Ability to work effectively with users at all levels of the organization.
Strong problem-solving skills and ability to think creatively to find solutions.
Ability to work independently and as part of a team.
IT industry certifications, such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP), are a plus.

Essential Duties & Functions:

Provide remote technical assistance to clients who are experiencing software or hardware issues.
Respond to IT-related incidents and requests in a timely and efficient manner.
Troubleshoot and diagnose technical problems, including hardware and software issues, network connectivity, and printing problems.
Escalate complex technical issues to appropriate IT staff as needed.

Assist with installing and configuring software and hardware for employees.
Act as a liaison with 3rd-party vendors to resolve technical issues or coordinate maintenance activities.
Maintain accurate records of IT-related incidents, requests, and solutions using a help desk ticketing system.
Contribute to the development and maintenance of IT documentation and procedures.
Keep up-to-date with emerging trends and technologies in IT support.
Assist with on-site appointments as needed to support business and client needs.
Approach all encounters with customers and fellow employees in a friendly, service-oriented manner.
Maintain compliance with prototype:IT standards, including regular attendance, grooming, and security guidelines.

About Prototype:IT:
prototype:IT is one of the largest Managed Service Providers in the Dallas-Fort Worth metroplex, located in Lewisville, TX. Founded in 2005, prototype:IT has been delivering custom IT management services to a growing number of clients throughout the country. With our team of experienced IT technologists, we provide quality support and services that enables them to focus attention away from day-to-day IT challenges and back to their core business.
Why prototype:IT?
At prototype:IT, we are committed to putting our employees first and offer a culture built on our core values: Collaborative, Honest, Agile, Loyal and Knowledge Seeking. Check out how we how we “CHALK IT Up”!

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IT Help Desk Support Specialist

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