Top 16565 IT Support Jobs

IT Specialist
Trailhead Biosystems Inc. —Beachwood, OH
- $70,000 - $75,000 a year
- Full-time
- 3 years
- SharePoint
- In-person
- Relocation assistance
- Health insurance
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IT Technician – MSP Onsite & Help Desk
LDD Consulting, Inc. —Albuquerque, NM
- From $20.42 an hour
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
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TIER 2 HELPDESK TECHNICIAN
Techlocity —Indianapolis, IN
- $27.25 - $30.00 an hour
- Full-time
- Mid-level
- 3 years
- AWS
- Paid holidays
- Health insurance
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IT Infrastructure and Security Specialist
Stellar Precision Components —Jeannette, PA
- $55,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Paid holidays
- Disability insurance
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IT Help Desk Associate
Mitchell Companies —Gulfport, MS
- $49,400 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Office
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EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
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IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
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Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
- $45,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
11d
IT Technician
BTI Communications Group, LTD. —Downers Grove, IL
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
Quick Apply
IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
IT Support Specialist
Goodville Mutual Casualty Company —De Smet, SD
- Full-time
- Computer literacy
- Bachelor of Science
- Mid-level
5d
IT Support Specialist
Daily Express, Inc. —Carlisle, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health savings account
- Health insurance
Quick Apply
IT Support Specialist
AirWay Technologies —Hebron, KY
- $45,000 - $55,000 a year
- Full-time
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician :: Oregon
Software Technology Inc —Salem, OR
- Mid-level
- Analysis skills
- In-person
Quick Apply

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IT Specialist

Trailhead Biosystems Inc.
Beachwood, OH

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Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Vendor relationship building
Cloud identity and access management (IAM)
Mobile device support
Technical documentation
Software deployment
Microsoft Exchange
Patch management
Email configuration (technical support)
Computer management
Azure AD
Networking equipment (troubleshooting support)
SharePoint
UEM
Hardware management
Network infrastructure management
Desktop administration
Process management
Cross-functional communication
Intune

Full Job Description

Responsibilities

End-User Support & IT Operations

Primary internal point of contact for all hardware, software, connectivity, and access issues across on-site and remote employees
Own the MSP relationship: define what goes to them, hold them to SLAs, and escalate appropriately — you are the bridge, not the bottleneck
Manage the full device lifecycle: procurement, imaging, deployment, and decommissioning across a ~45-device corporate fleet
Administer Microsoft 365: Entra ID, Exchange Online, SharePoint, Teams, OneDrive, and associated licenses
Own IT onboarding and offboarding workflows, account provisioning, device assignment, access revocation, and litigation hold procedures; this process must be airtight and documented
Maintain a current IT asset inventory

Cybersecurity & Information Security

Own the organization's day-to-day security posture; engage the MSP for complex security projects and escalations
Administer endpoint protection, patch management, MFA enforcement, and conditional access policies
Monitor M365 security and compliance tooling: Purview, Defender for Business, audit logs
Conduct periodic access reviews and permission audits; produce findings reports for COO
Lead first-response on security incidents , containment first, investigation second and coordinate MSP escalation where needed; this includes employee departure scenarios involving potential data exfiltration
Manage email authentication controls (SPF, DKIM, DMARC) and anti-phishing policies

Lab & Instrument IT

Maintain network connectivity for laboratory instruments and manage isolated VLANs where required
Serve as the IT interface for lab instrument vendors and cloud-connected instrument platforms
Keep instrument computing hardware and software licenses current in coordination with R&D and Manufacturing

Access & Device Governance

Deploy and administer an MDM solution across the full device fleet
Own permissions governance for end-user systems: M365, SharePoint, shared drives, and SaaS applications
Conduct quarterly access audits; report findings to COO
Manage data lifecycle for off-boarded employees including legal preservation requirements

Cloud Cost & Vendor Management

Monitor cloud and SaaS spend; surface optimization opportunities and eliminate unused licenses
Manage all software subscriptions across office and lab environments, licenses, renewals, utilization tracking, and vendor relationships for both business software and laboratory-specific applications
Coordinate with the Data Infrastructure Engineer on cloud access provisioning — you manage who has access, they manage the architecture
Track IT vendor contracts and MSP deliverables; flag renewal dates and surface consolidation opportunities

IT Policy & Documentation

Develop and maintain core IT policies: Acceptable Use, Data Classification, Password Policy, BYOD
Document processes and configurations well enough that someone else could operate them

Qualifications

3–5 years of hands-on IT experience in a generalist role
Microsoft 365 administration: Entra ID, Exchange Online, SharePoint, Intune/MDM
Endpoint security: patch management, MFA/conditional access, Defender for Business or equivalent
Experience managing network hardware: switches, enterprise Wi-Fi, firewall rules
MDM deployment and administration experience (Intune, Jamf, or Kandji)
Strong documentation discipline
Clear communicator with both non-technical staff and external technical partners

Pay: $70,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Relocation assistance
Vision insurance

Work Location: In person

Quick Apply

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