Top 14598 IT technician Jobs

IT Support Engineer (MSP EXPERIENCE REQUIRED)
Confidential —Fort Myers, FL
- From $60,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
IT Field Technician
Enlighten Technology, LLC. —Honolulu, HI
- $16 - $23 an hour
- Temporary
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
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Sine Engineering —Bozeman, MT
- Full-time
- Mid-level
- Office
- Organizational skills
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11d
TIER 2 HELPDESK TECHNICIAN
Techlocity —Indianapolis, IN
- $27.25 - $30.00 an hour
- Full-time
- Mid-level
- 3 years
- AWS
- Paid holidays
- Health insurance
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Managed IT Support Technician
AcaciaIT —Tucson, AZ
- $17 - $23 an hour
- Overnight shift
- Hybrid work
- Azure
- Mid-level
- 3 years
- Health insurance
- 401(k)
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10d
IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
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IT Support Technician (Part-Time, REMOTE)
Connection —Remote
- $38 - $40 an hour
- Part-time
- Remote
- 5 years
- Windows
- Organizational skills
13d
IT Support Technician - (REMOTE)
eXp World Holdings —Remote
- Remote
- Google Workspace
- Computer Science
- Bachelor of Science
- Wellness program
- Paid parental leave
IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
. NET, SQL, and UX technologies (GC--USC)
Sonsoft Inc —Redmond, WA
- Full-time
- Azure
- Mid-level
- Windows
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UNIX/DB
Sonsoft Inc —Salt Lake City, UT
- Full-time
- Mid-level
- Java
- US work authorization
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Helpdesk Specialist Entry
AHU Technologies Inc —Washington, DC
- $19 - $21 an hour
- Full-time
- Microsoft Office
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Technical Support Analyst 4 - Petersburg, VA/Hybrid
Software Technology Inc —Petersburg, VA
- Mid-level
Quick Apply
IT Field Support Technician :: Culpeper, VA
Software Technology Inc —Culpeper, VA
- Microsoft Outlook
- Writing skills
- Mid-level
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Technical Support Analyst 4 - Richmond, VA/ONSITE 100%
Software Technology Inc —Richmond, VA
- Contract
- Writing skills
- Research
- Mid-level
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Help Desk Technician - Entry Level
Americare —Brooklyn, NY
- $27 - $28 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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13d
IT Help Desk 1/2
FIT Staffing —Westfield, MA
- Associate's degree
- Entry level
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Helpdesk Analyst - Indianapolis IN/Hybrid - Need Locals
Software Technology Inc —Indianapolis, IN
- $20 an hour
- Mid-level
- Public Health
Quick Apply
Tier 1 Help Desk - Harrisburg, PA/On-Site
Software Technology Inc —Harrisburg, PA
- Call employer
- Research
- Office
- Windows
Quick Apply

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IT Support Engineer (MSP EXPERIENCE REQUIRED)

Confidential
Fort Myers, FL

Quick Apply

Job Details

Full-time
From $60,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Azure
Software troubleshooting
Customer service
Windows
IT support
IT
VPN

Full Job Description

We are looking for a L2 Support Engineer, to join our team.

We are a growing IT Managed Security Service Provider/Managed Service Provider (MSSP/MSP). We help our clients realize technology improvements in their organizations, assist in regular maintenance and troubleshooting (help desk), and lead projects that touch upon all aspects of small to medium size business IT systems. Our company's mission is to provide a holistic customer service focused approach to small business IT management and day to day IT help desk support. This WILL be an on-site position at client's site in FORT MYERS, FLORIDA (As well as travel to a few other clients near-by) Daily travel to client site required!

About the Position:

This position encompasses a broad range of responsibilities. Our ideal candidate is a self-starter with experience in multiple aspects of IT support (desktop, server, network, cloud) and is very customer service focused. Customer service skills are VERY important to us. Our clients span the range, but most are Medical and legal offices and they rely on us for complete management of their IT systems, in addition to daily support. In this position you will help our clients with things like:

Troubleshoot and resolve end user, network and software issues
Resolve and document issues
Escalate to senior engineers
Assist clients with the installation, configuration and ongoing usability of workstations, peripheral equipment and software
Perform regular preventative maintenance checks
Diagnose system emergencies when they arise and persevere until they are resolved
Setup of new user profiles and software installation
Work with vendor representatives to resolve software and hardware issues
Install and/or upgrade Microsoft Operating Systems
Follow defined processes and standards
Review security parameters with clients and make recommendations on changes according to our standards and processes
Work on projects (i.e. system migrations, virtual server configurations with high availability, server and firewall installations, VPN tunnel configuration, SAN setups, etc.)
Participate in project planning, and solution delivery.

What does a "Typical Day" in this position look like? A typical day would be grabbing support tickets from the queue that require troubleshooting knowledge. We have NO L1 engineers!

Desired Skills and Experience:

Microsoft 365 and Microsoft Azure experience
Ability to learn and retain new technology skills and troubleshooting processes
Must be a team player and enjoy a fast-paced environment
Ability to multitask and effectively prioritize client issues
Hands-on experience with troubleshooting Windows products, VPN's, performance issues, peripherals, and M365
Successful completion of designated MS Certifications
3+ years of solid MS Windows experience
Excellent problem-solving and customer service skills
Excellent written and verbal communication skills
MSP specific experience REQUIRED

Benefits:

Influence our growth and direction in a cooperative environment
Friendly, fast-paced working environment
Great opportunity to work closely with experienced IT consultants
Exposure to wide variety of cutting edge technologies.

Compensation:

Starting at $60,000+ DOE
Full time w2 position (not contract).
We offer Vacation and Health benefits

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

MSP : 3 years (Required)
IT Troubleshooting: 3 years (Required)

Ability to Commute:

Fort Myers, FL 33912 (Preferred)

Work Location: In person

Quick Apply

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