Top 2630 Implementation Manager Jobs

Implementation Specialist
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- From $75,000 a year
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- Microsoft Excel
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Implementation Specialist

Dober -
Woodridge, IL

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Job Details

Full-time
From $75,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Computer operation
Customer communication
Microsoft Excel
Electro-mechanical components
Software troubleshooting
Computer literacy
Hardware maintenance
Personal protective equipment (PPE) adherence
Microsoft Office
Network infrastructure
High school diploma or GED
Analysis skills
Driver's License
Project management
Electrical systems
Electrical engineering training
Computer networking
Networking equipment (troubleshooting support)
Electrical systems calibration
Digital project management boards
Safety equipment
Managing projects
Power tools
CRM system proficiency
Productivity software
Hand tools
Technical Proficiency
Mechanical knowledge
Mechanical troubleshooting
Cross-functional communication

Full Job Description

About the Company Creativity, development and innovation is the heartbeat of Dober, and we're seeking a strong Implementation Specialist for our Spindle Team. Spindle is a technology company that builds the infrastructure for industrial operations to measure and improve their productivity. Businesses of every size – from startups to public companies – use our software to collect data and manage their industrial laundry operations more efficiently.

We are looking for an independent professional who thrives in autonomous environments without constant oversight. Combination of experience or understanding of project management, industrial manufacturing operations, electromechanical maintenance or industrial automation, Industrial Laundry operations are a plus.

This individual will exemplify these characteristics:

High Initiative: Proactively identify risks and roadblocks and take action to mitigate or resolve issues before they affect project milestones.
Disciplined Time Management: Establish structured routines and can effectively ignore home distractions to meet deadlines and project milestones.
Exceptional Communication: Practice "over-communication"—regularly updating internal team members and project stakeholders on progress and statuses.
Technical Self-Sufficiency: Tech-savvy desire to troubleshoot issues software or hardware related and find causes and resolutions.
Resilience and Accountability: Take full ownership of outcomes, treating failures as learning opportunities and reaching out to peers and leaders for assistance and guidance when needed.

The main responsibilities will include:

Spindle Technologies Project Implementation and participation in all phases of successful Spindle project delivery, including:

Initiate project process using project management software and project templates.
Define project dates and milestones – assign internal resources to various project phases.
Perform remote prework as defined in project templates engaging internal/external stakeholders.
Visit customer sites and create detailed project scopes and supporting documentation, update tasks, timelines and milestones for internal and external teams and stakeholders.
Remote configuration and setup of Spindle software and hardware prior to onsite implementation.
Visit customer sites, install and validate Spindle hardware, network, and make custom connections between industrial equipment and instrumentation and Spindle hardware per project documentation.
Visit customer sites, perform system startup and data validation, train customers on the use and management of software application and tools following pre-defined processes and SOP’s.
Provide remote customer support through Zendesk platform.
Visit customer sites, perform field service troubleshooting/repair visits and system upgrades ensuring accuracy and customer satisfaction.
Complete special projects related to process improvement and process documentation.
Collaborate with team members to assist in continuous improvement of our processes and products.
May be occasionally required to travel to our Woodridge, IL facility to assist with in-house engineering responsibilities, projects and Spindle equipment assembly.
Represent and grow Dober/Spindle technical and equipment advantage in the marketplace.

The values that guide us:

You won’t find our core values stuffed in a drawer. We believe in our core values so much that they’re painted all over our walls. To ensure compatibility, we do a deep dive on one’s core values when we’re hiring or developing a new partnership. The right candidate will demonstrate and share our core values through and through:

Amaze our Customers
Open Minded to Change
Courage to Create
Positive Mental Attitude
Promote Team Success
Do the Right Thing
Mutual Trust & Respect

Required Qualifications / Experience:

Must be willing to travel 80% of the time. Typical M-F travel - 3 weeks - 1 week home office.
Must be self-motivated and able to work remotely with minimal supervision or direction.
Must be physically able to work at heights from ladders/lifts.
Must be physically able to work in hot, dusty, dirty environments.
Must be able to operate basic hand and power tools.
Must possess basic mechanical and troubleshooting skills in an industrial setting.
Must possess basic network understanding (LAN and WLAN) and be able to learn basic troubleshooting processes and tools.
Must understand and implement safety and PPE requirements when applicable.
Must be able stand/walk for up to 10 hrs. occasionally lifting up to 50lbs.
Must have high level of interpersonal skills to handle sensitive and confidential situations.
Must be able to interact and communicate with individuals at all levels of the organization.
High School education required, and project management/maintenance/industrial automation experience and/or technical training preferred.
Basic understanding of electrical/electronic/electromechanical theory and engineering and/or electrical experience.
Project management/CRM digital tools experience such as Asana/Jira/Zendesk/HubSpot/Etc.
Computer literacy required: Microsoft Office, Excel, PowerPoint and Word.
Must possess a passport or able to obtain within 3 months for occasional international travel if applicable.
Must possess a valid driver’s license.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance

Experience:

Project management: 1 year (Required)
Mechanical knowledge: 1 year (Preferred)
Computer networking: 1 year (Preferred)

Willingness to travel:

75% (Required)

Work Location: Hybrid remote in Woodridge, IL 60517

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