Top 24 Inbound Account Manager Jobs in Rochester, NY

Sr. Operations Manager
Amazon.com Services LLC - A57 —Rochester, NY
- $135,000 - $182,700 a year
- Full-time
- Engineering
- Bachelor's degree
- Mentoring
- AD&D insurance
- Health insurance
Call Center Representative
Planned Parenthood CWNY —Rochester, NY
- $18.95 - $21.93 an hour
- Weekends as needed
- Computer literacy
- HIPAA
- High school diploma or GED
- Health savings account
- Paid holidays
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Sr. Operations Manager
Amazon.com Services LLC —Rochester, NY
- $135,000 - $182,700 a year
- Weekends as needed
- Engineering
- Mentoring
- Recruiting
- AD&D insurance
- Health insurance
Bilingual Customer Service Representative
Center for Disability Rights —Rochester, NY
- $17 an hour
- Full-time
- Spanish
- Word processing
- English
Quick Apply
Talent Acquisition Specialist / Recruiter - (Client Facing, Fully Remote)
Atomus Partners LLC —Rochester, NY
- $37 - $46 an hour
- Part-time
- Remote
- 5 years
- Mid-level
- Travel
4d
Account Director
Agency 29 —Rochester, NY
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
3d
Account Manager I - Spending Accounts & COBRA (TPA/COBRA)
PAYLOCITY CORPORATION —Pittsford, NY
- $25 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Retirement Services Account Manager
PAYLOCITY CORPORATION —Pittsford, NY
- $41,000 - $58,500 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Territory Account Manager
EquipmentShare —Rochester, NY
- $150,000 - $600,000 a year
- Background check
- Construction site
- Pass drug screening
- Paid holidays
- Relocation assistance
Quick Apply
Staffing Specialist
TrueBlue Internal —Rochester, NY
- $17 - $20 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
9d
Operations Support Rep II
University of Rochester —Rochester, NY
- $19.04 - $26.63 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- University
Bilingual Call Center Representative
Planned Parenthood CWNY —Rochester, NY
- $20.85 - $24.12 an hour
- Weekends as needed
- Computer literacy
- HIPAA
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
9d
Staffing Specialist
PeopleReady —Rochester, NY
- $17 - $20 an hour
- Full-time
- Background check
- Customer service
- Office
- Employee stock purchase plan
- Paid holidays
Quick Apply
9d
Customer Account Representative
EnPro Industries —Palmyra, NY
- $38,900 - $63,300 a year
- Full-time
- Mid-level
- Windows
- US work authorization
- Health insurance
- Dental insurance
Insurance Sales Agent
Howard Hanna Real Estate Services —Rochester, NY
- $45,000 - $75,000 a year
- Full-time
- Mid-level
- Communication skills
- Marketing
- Paid holidays
- Health insurance
Quick Apply
Appointment Coordinator- Lead Hybrid (Neuroscience)
Rochester General Hospital —Rochester, NY
- $19 - $23 an hour
- Weekends as needed
- Computer literacy
- HIPAA
- Mid-level
- Health insurance
Quick Apply

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Weekend Account Manager
Entourage Freight Solutions —Westerville, OH
Inbound and outbound calls on the weekend to ensure that shipments are covered with proper transportation services.
$50,000 - $55,000 a year
Quick Apply
Care Team Representative
Sedgwick —New Albany, OH
PRIMARY PURPOSE : To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to,…

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Sr. Operations Manager

Amazon.com Services LLC - A57 -
Rochester, NY

Apply Now

Job Details

Full-time
$135,000 - $182,700 a year

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Recruitment process management
Team leadership
Performance feedback (performance evaluation method)
Metrics Reporting
Recruiting
Interviewing
Process improvement planning
Workforce management
Lean change management
Staffing management

Full Job Description

DESCRIPTION

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:

Lift and move totes up to 49 pounds each
Regular bending, lifting, stretching and reaching both below the waist and above the head
Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
Continual standing and/or walking an average of 5 miles daily
Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

BASIC QUALIFICATIONS

Bachelor's degree or equivalent, or 2+ years of equivalent experience
7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
Prior experience with performance metrics, process improvement and Lean techniques.
Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.

PREFERRED QUALIFICATIONS

Degree in Engineering, Operations or related field and MBA preferred
Experience with a contingent workforce during peak seasons
Ability to handle changing priorities and use good judgment in stressful situations
Interest in long-term career development through assignments in multiple FCs across the nation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, Rochester - 135,000.00 - 182,700.00 USD annually

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Refine Your Search

Inbound Account Manager jobs in Rochester, NY

Sr. Operations Manager

Call Center Representative

Sr. Operations Manager

Bilingual Customer Service Representative

Talent Acquisition Specialist / Recruiter - (Client Facing, Fully Remote)

Account Director

Account Manager I - Spending Accounts & COBRA (TPA/COBRA)

Retirement Services Account Manager

Territory Account Manager

Staffing Specialist

Operations Support Rep II

Bilingual Call Center Representative

Staffing Specialist

Customer Account Representative

Insurance Sales Agent

Appointment Coordinator- Lead Hybrid (Neuroscience)

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