Top 30591 Inbound Customer Service Jobs

Nelnet Customer Service Representative - Brownsville, TX - August 2026 start date
Nelnet —Brownsville, TX
- $16.50 an hour
- Full-time
- 7 years
- Basic math
- Research
- Wellness program
- Health savings account
5d
Phone (Inbound) Customer Service ($24.64/hr)
Rock Coast Personnel —Portland, ME
- From $24.64 an hour
- 8 hour shift
- Typing
- In-person
- Entry level
- Paid time off
Quick Apply
14d
Customer Service Representative
Priority Courier Experts —Saint Paul, MN
- From $23 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
12d
Remote Inbound Customer Service Agent - 8.17 Start
Grand Circle LLC —Birmingham, AL
- $18 an hour
- Call employer
- Remote
- Mid-level
- Travel
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative - September 2026 Start - Inbound Only
Principle Choice Solutions LLC —Tucson, AZ
- $16.26 an hour
- Overtime
- Remote
- Background check
- Computer skills
- Communication skills
- Paid training
- Paid holidays
Quick Apply
6d
Call Center Remote Customer Service Representative
VIMO INC —Medford, OR
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Representative - Work From Home
Connexus Resource Group —Remote
- $12 - $14 an hour
- Email
- Remote
- Computer literacy
- Typing
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - Part Time (Remote)
GETIX HEALTH —Houston, TX
- $17 an hour
- Part-time
- Remote
- Spanish
- HIPAA
- English
Quick Apply
Part Time Customer Service Representative (Teleradiology Support)
Valor Network —Remote
- $20 - $25 an hour
- Part-time
- Remote
- HIPAA
- High school diploma or GED
- Communication skills
Quick Apply
Customer Service Representative
Firstsource Healthcare —Remote
- $15 an hour
- 8 hour shift
- Remote
- Computer literacy
- Writing skills
- Typing
- Dental insurance
- Work from home
Customer Service Representative - Express Scripts - Remote
The Cigna Group —North Carolina
- $17.75 - $19.00 an hour
- Online Application
- Remote
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
12d
Work from Home Inbound Customer Service (State of Florida)
Colony Brands, Inc. —Florida
- Temporary
- Remote
- Computer literacy
- Typing
- Entry level
- Paid training
- Paid holidays
Remote Client Success Agent - Inbound
Nodeflix Technologies —Remote
- $55,000 - $75,000 a year
- Full-time
- Remote
- No experience needed
- Entry level
- Under 1 year
- Work from home
- Flexible schedule
Quick Apply
Remote Customer Service Representative
VoiceAmaze LLC —Dallas, TX
- $7.50 - $14.00 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Work from home
- Opportunities for advancement
Quick Apply
Inside Sales Coordinator
KEES, Inc. —Elkhart Lake, WI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
HVAC Inside Sales Representative
Charles D Jones Co —Carbondale, CO
- $70,000 - $75,000 a year
- Full-time
- 5 years
- Forklift
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative
Educational Vistas, Inc. —Schenectady, NY
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Marketing
- Paid holidays
- Health insurance
Quick Apply
Commercial Execution Specialist
AMGAS Services Inc —Midland, TX
- From $70,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Dental insurance
- Paid time off
Quick Apply
Licensed Medicare Sales Agent
Worxweb Solutions —Boca Raton, FL
- $18 an hour
- Full-time
- Communication skills
- Entry level
Quick Apply
Bilingual Sales Representative
US Automotive Protection Services —Wentzville, MO
- $100,000 - $250,000 a year
- Full-time
- Spanish
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for Inbound Customer Service

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Inbound Customer Service jobs near

Customer Success Manager jobs in Remote

Customer Service Representative jobs in Houston, TX

Customer Service Representative jobs in Tucson, AZ

Inbound Customer Service Representative jobs in Florida

Customer Service Representative jobs in Dallas, TX

Customer Service Representative jobs in Remote

Customer Service Representative jobs in Brownsville, TX

Medicare Agent jobs in Boca Raton, FL

Customer Service Representative jobs in North Carolina

Customer Service Representative jobs in Saint Paul, MN

Customer Service Representative jobs in Birmingham, AL

Call Center Representative jobs in Medford, OR

Customer Success Manager jobs in Los Angeles, CA

Safety Manager jobs in Baltimore, MD

Customer Service jobs in Woodbridge, NJ

Customer Success Manager jobs in Fort Collins, CO

Customer Success Manager jobs in Murfreesboro, TN

Customer Success Manager jobs in Erie, PA

Customer Service Agent Airport jobs in Newark, NJ

Remote Customer Service jobs in Glendale, AZ

Nelnet Customer Service Representative - Brownsville, TX - August 2026 start date

Nelnet -
Brownsville, TX

Apply Now

Job Details

Full-time
$16.50 an hour
5 days ago

Benefits

Wellness program
Health savings account
AD&D insurance
Employee stock purchase plan
Loan repayment program
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Work from home
Employee assistance program
Vision insurance
Life insurance

Qualifications

Live chat
Data integrity assurance
Customer records maintenance
Managing customer accounts
7 years
Email customer support
Texting/chatbox tools
Account maintenance
Phone communication
Payment processing
Basic math
Client inquiry handling
De-escalation techniques
Research
Microsoft Office
High school diploma or GED
Customer service through social media
Task prioritization
Customer service knowledge base
Customer support for financial loans
Handling account queries
Escalation handling
Continuous process improvement (CPI)
Communication skills
Email support
Entry level
Office experience
Client interaction via phone calls
Student loans
Customer data entry

Full Job Description

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

To be considered for this role you must meet the following location requirement:

Brownsville, TX (within a 60 mile radius)

Train and work onsite at our new Brownsville office. You will spend time learning the position and building rapport with your team.

Once you’ve met the established performance expectations, you’ll have the opportunity to work from home. Many new hires reach this milestone around three months into the role, though the timing may vary depending on individual progress and support needs.

Pay: $16.50/hour

Potential to earn up to an additional $4.57 per hour based on benefit elections.

Training hours (5 weeks): Monday-Friday 8:30 a.m. CST- 5:00 p.m. CST

Shift post-training:
Monday - 1145a-815p
Tuesday - 1045a-715p
Wednesday- 1045a-715p
Thursday - 845a-515p
Friday - 845a-515p

Shift times are based on the company's needs and are not flexible at this time. During the training period, time off will generally not be available.

Internet Requirements if virtual or working from home:

Internet speed of 25 Mbps or higher required (you can test this by going to www.speedtest.net)
Hardwired internet (Ethernet) connection router, cannot connect via Wi-Fi

SUMMARY:

In your role as a Customer Service Advisor you will serve as the face of Nelnet to our customers. Your primary responsibility includes helping customers with their student loans inquiries, whether it be general questions, payment processing or payment options.

We will provide you with a fun and engaging work environment as well as thorough training to ensure you are equipped to provide a superior customer experience. Each day your goal is to empower our customers to manage their student loans by providing a superior customer experience.

Nelnet is committed to providing our Customer Service Advisors with tools to develop and advance in their Nelnet career. Some examples of those tools are:

o Training to enhance your strong communication skills

o Cross training to utilize web chat, email, text and social media communication with our customers

o Participation in our various professional development programs

o Gaining the knowledge and ability to educate borrowers about their student loans

o Understanding the financial aspects of student loans and the components that go with it, such as interest rates and credit reporting.

JOB RESPONSIBILITIES:

1. Interact with customers on their accounts, including inbound and outbound phone calls, email, chat and text as assigned

2. Utilize basic math & PC skills to track, troubleshoot and accurately update information on customer accounts

3. Maintain and ensure integrity of data and sensitive information

4. Work with our customers across multiple platforms simultaneously to address questions and resolve issues

5. Utilize your developed ability to communicate effectively with both customers and your team

6. Evaluate options available to customer via tool such as internal knowledge base, standard processes, published materials, or escalating to appropriate levels as needed

7. Perform other tasks related to resolving customer needs by displaying ownership and deescalating calls/contacts

8. Research to provide customer inquiries with resolutions in accordance with established laws, regulations, and policies

9. Commit to Performance Based Organization (PBO) & Easy To Do Business With (ETDBW) philosophy

10. Contribute to Continuous Process Improvement

Additional Requirements per Contract:

Employment and continued employment are contingent upon obtaining and maintaining a favorable Federal clearance (5C), providing required fingerprints and obtaining PIV-I card in our office
Must be a United States citizen
Must have resided in the United States 3 of the past 5 years
The government security clearance process involves collecting and providing information such as 7 years of previous work experience, previous addresses, contact information of people that can verify this information, etc.
Must not be delinquent or in default with any federal debt
Final suitability determination is the sole discretion of the Department of Education

EDUCATION:

High school degree or equivalent preferred.

EXPERIENCE:

1+ year of customer service experience and/or general office experience preferred.

Experience in retail or other customer-facing positions or jobs that require a high degree of providing excellent customer experience is desired.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1. Ability to learn and retain knowledge of the student loan industry
2. Service Excellence
3. Strong oral and written communication skills
4. Listening comprehension, reading comprehension
5. Teamwork
6. Accuracy/Attention to Detail
7. Work with MS Office
8. Business Math
9. Problem Solving
10. Managing Multiple Priorities

#INDBrownsville

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [email protected].

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

Apply Now

Refine Your Search

Inbound Customer Service jobs

Nelnet Customer Service Representative - Brownsville, TX - August 2026 start date

Phone (Inbound) Customer Service ($24.64/hr)

Customer Service Representative

Remote Inbound Customer Service Agent - 8.17 Start

Customer Service Representative - September 2026 Start - Inbound Only

Call Center Remote Customer Service Representative

Customer Service Representative - Work From Home

Customer Service Representative - Part Time (Remote)

Part Time Customer Service Representative (Teleradiology Support)

Customer Service Representative

Customer Service Representative - Express Scripts - Remote

Work from Home Inbound Customer Service (State of Florida)

Remote Client Success Agent - Inbound

Remote Customer Service Representative

Inside Sales Coordinator

HVAC Inside Sales Representative

Inside Sales Representative

Commercial Execution Specialist

Licensed Medicare Sales Agent

Bilingual Sales Representative

I want to receive the latest job alert for Inbound Customer Service

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected